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Important Phone Numbers
Always dial 911 in case of emergency
New York City Aging
Connect ………………………………………………………………212
-244-6469
New York State Department for the Aging Helpline……………………………………….800
-342-9871
Social Security Administration………………………………………………………………800
-772-1213
Medicare………………………………………………………………………………………800
-633-4227
Medicaid………………………………………………………………………………………800
-541-2831
Veterans Administration……………………………….…………………………………….888
-838-7697 NYC 988 Suicide & Crisis Lifeline
……………………………………………………………………….
911 Customer Service Center for all NYC non-
emergency government services & information………311
We have done our best to make this guide as comprehensive and accurate as possible. However, in a city with as many dynamic organizations and programs as ours, we know we must have missed important resources. Over time, it is common for organizations to move, phone numbers to change and programs to close or change. Please feel free to
contact Senator Krueger’s office at (212) 490
-9535 or lkrueger@nysenate.gov if there are
additional resources you think should be included in the next edition. This edition of the guide was updated in the summer and fall of 2023. During the height of the COVID-19 pandemic, most organizations and government agencies changed the ways they provided services, altered their hours and/or suspended certain programs. While many organizations have returned to providing all services in-person, some continue to offer remote or hybrid options or remain exclusively virtual. Please check the website or call any organization you are interested in for the latest details.