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Crm in Action: Maximizing Value Through Market Segmentation, Product Differentiation & Customer Retention
Author Dr. Ken K. Wong
Account-Based Marketing For Dummies
Author Sangram Vajre
Marketing Automation For Dummies
Author Mathew Sweezey
Connected CRM: Implementing a Data-Driven, Customer-Centric Business Strategy
Author David S. Williams
Measure What Matters: Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
Author Katie Delahaye Paine
Google Analytics Breakthrough: From Zero to Business Impact
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Customer Relationship Management CRM A Complete Guide - 2020 Edition
Author Gerardus Blokdyk
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
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Salesforce CRM: The Definitive Admin Handbook
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Business Relationship Manager: Careers in IT service management
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Harvard Business Review on Increasing Customer Loyalty
Author Harvard Business Review
CRM: Redefining Customer Relationship Management
Author Jeffrey Peel
Salesforce CRM A Complete Guide - 2020 Edition
Author Gerardus Blokdyk
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Salesforce CRM Admin Cookbook
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Customer Segmentation and Clustering Using SAS Enterprise Miner, Third Edition
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Microsoft Dynamics CRM 2011 Scripting Cookbook
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CRM Data and Information A Complete Guide
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All For One: 10 Strategies for Building Trusted Client Partnerships
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Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization
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The Rise of the Platform Marketer: Performance Marketing with Google, Facebook, and Twitter, Plus the Latest High-Growth Digital Advertising Platforms
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SAP CRM Third Edition
Author Gerardus Blokdyk
Microsoft Dynamics CRM 2016 Customization - Second Edition
Author Nicolae Tarla
Call Center Operation: Design, Operation, and Maintenance
Author Duane Sharp
Working with Odoo
Author Greg Moss
Mastering Salesforce CRM Administration
Author Rakesh Gupta

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Customer Relationship Management

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Everything About Customer Relationship Management

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