Created by Kapil Sharma

Non fiction

What Would Google Do?: Reverse-Engineering the Fastest Growing Company in the History of the World
Author
Managing Customer Value: Creating Quality and Service That Customers Can Se
Author
The Little Black Book of Business Writing
Author
Networking All-in-One For Dummies
Author
How to Become a Corporate or Business Coach
Author
The Promise: President Obama, Year One
Author
Patents, Copyrights and Trademarks For Dummies
Author
Social Media Marketing All-in-One For Dummies
Author
Softwar: An Intimate Portrait of Larry Ellison and Oracle
Author
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives
Author
Brainstorm: Harnessing the Power of Productive Obsessions
Author
Permission Marketing: Turning Strangers Into Friends And Friends Into Customers
Author
Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy
Author
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers
Author
The Customer Marketing Method: How to Implement and Profit from Customer Relationship Management
Author
The Engaged Customer: The New Rules of Internet Direct Marketing
Author
Best Practices: Building Your Business with Customer-Focused Solut
Author
Service Breakthroughs
Author
The Machine That Changed the World: The Story of Lean Production-- Toyota's Secret Weapon in the Global Car Wars That Is Now Revolutionizing World Industry
Author
How to Become a Virtual Coach
Author
MDM for Customer Data: Optimizing Customer Centric Management of Your Business
Author
Velocity: Combining Lean, Six Sigma and the Theory of Constraints to Achieve Breakthrough Performance - A Business Novel
Author
Service Profit Chain
Author
Crossing the Chasm: Marketing and Selling Technology Project
Author

Non fiction

What Would Google Do?: Reverse-Engineering the Fastest Growing Company in the History of the World

Managing Customer Value: Creating Quality and Service That Customers Can Se

The Little Black Book of Business Writing

Networking All-in-One For Dummies

How to Become a Corporate or Business Coach

The Promise: President Obama, Year One

Patents, Copyrights and Trademarks For Dummies

Social Media Marketing All-in-One For Dummies

Softwar: An Intimate Portrait of Larry Ellison and Oracle

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives

Brainstorm: Harnessing the Power of Productive Obsessions

Permission Marketing: Turning Strangers Into Friends And Friends Into Customers

Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy

Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers

The Customer Marketing Method: How to Implement and Profit from Customer Relationship Management

The Engaged Customer: The New Rules of Internet Direct Marketing

Best Practices: Building Your Business with Customer-Focused Solut

Service Breakthroughs

The Machine That Changed the World: The Story of Lean Production-- Toyota's Secret Weapon in the Global Car Wars That Is Now Revolutionizing World Industry

How to Become a Virtual Coach

MDM for Customer Data: Optimizing Customer Centric Management of Your Business

Velocity: Combining Lean, Six Sigma and the Theory of Constraints to Achieve Breakthrough Performance - A Business Novel

Service Profit Chain

Crossing the Chasm: Marketing and Selling Technology Project