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E917: Five9 CEO Rowan Trollope on how his cloud-based contact center is leading the future of customer success by fixing a globally hated experience that eats $500b/year, shares insights on qualities of a great acquisition, the power of AI to revitalize jobs, & the critical importance of setting company culture to avoid tribalism

E917: Five9 CEO Rowan Trollope on how his cloud-based contact center is leading the future of customer success by fixing a globally hated experience that eats $500b/year, shares insights on qualities of a great acquisition, the power of AI to revitalize jobs, & the critical importance of setting company culture to avoid tribalism

FromThis Week in Startups - Video


E917: Five9 CEO Rowan Trollope on how his cloud-based contact center is leading the future of customer success by fixing a globally hated experience that eats $500b/year, shares insights on qualities of a great acquisition, the power of AI to revitalize jobs, & the critical importance of setting company culture to avoid tribalism

FromThis Week in Startups - Video

ratings:
Length:
76 minutes
Released:
Apr 5, 2019
Format:
Podcast Episode

Description

The post E917: Five9 CEO Rowan Trollope on how his cloud-based contact center is leading the future of customer success by fixing a globally hated experience that eats $500b/year, shares insights on qualities of a great acquisition, the power of AI to revitalize jobs, & the critical importance of setting company culture to avoid tribalism appeared first on This Week In Startups.
Released:
Apr 5, 2019
Format:
Podcast Episode