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VAIBHAV SHARMA VARUN KAKKAR R- 21 R- 23 INFRASTRUCTURE MGT.

JOB SATISFACTION
Job satisfaction describes how content

an individual is with his or her job.


The happier the people are within their job, the more

satisfied they are said to be.

MODELS OF JOB SATISFACTION


The Facet Model Maslows Theory Herzbergs Motivator-Hygiene Theory The Discrepancy Model

The Value Theory


The Steady-State Theory

The Facet Model


Focuses primarily on work situation factors by

breaking a job into its component elements, or job facets.


A workers overall job satisfaction is determined

by summing his or her satisfaction with each facet of the job.

Maslows Theory
Maslows theory maintains that a person does not

feel a higher need until the needs of the current level have been satisfied.
We all have a hierarchy of needs that ranges from

"lower" to "higher." As lower needs are fulfilled there is a tendency for other, higher needs to emerge.

Maslows Hierarchy of Needs


Self-Actualization

Esteem

Belonging

Safety

Physiological

Herzbergs Motivator-Hygiene Theory


This theory states that satisfaction and

dissatisfaction are driven by different factors motivation and hygiene factors, respectively.

Motivator needs are associated with the actual

work itself and how challenging it is.


Hygiene needs are associated with the physical

and psychological context in which the work is performed.

The Discrepancy Model


To determine how satisfied they are with their

jobs, workers compare their job to some ideal job.

It is also known as Equity Theory; proposed by

Adam (1963).
Can be used in combination with the Facet Model.

The Value Theory


Job Satisfaction occurs when the outcome or

reward the employee receives matches with his desired expectation.


It was proposed by Locke (1984).

The Steady-State Theory


Each worker has a typical or characteristic level of

job satisfaction, called the steady state or equilibrium level.


Different situational factors may move a worker

temporarily from this steady state, but the worker will eventually return to his or her equilibrium level.

COGNITIVE DISSONANCE
Cognitive dissonance is an uncomfortable feeling

caused by holding two contradictory ideas simultaneously.


The theory of cognitive dissonance proposes that

people have a motivational drive to reduce dissonance by changing their attitudes, beliefs, and behaviors, or by justifying or rationalizing their attitudes, beliefs, and behaviors.

WAYS TO ELIMINATE DISSONANCE


Reduce the importance of the dissonant beliefs. Add more consonant beliefs that outweigh the

dissonant beliefs.
Change the dissonant beliefs so that they are no

longer inconsistent.

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