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the Group operates in more than 10 countries with 20. With an impressive global footprint. chemicals.com . infrastructure. food processing. information technology (IT) and IT-enabled services. farm forestry. power transmission and distribution equipments and services.com www.2 The Group The Group has business interests in diverse areas.salientc2c. including pulp and paper.000 employees of 20 nationalities CONFIDENTIAL www. energy.salientbpo.
co-generation. High growth CONFIDENTIAL www.Healthcare. Financial Services and Investment Research verticals Low cost. infrastructure Energy & Infrastructure Services Niche Focus on Mortgage Banking .com .salientbpo.3 Avantha’s Spread & Prominence Across Segments Largest paper company in Asia World’s 3rd Largest Bromine Producer Process World’s 7th Largest transformer manufacturer Agri Engineering Largest exporter (in its segment) from India AVANTHA Focus on lightweight concrete.
and Fuller Capital Management. Pennsylvania.com . INDIA India (New Delhi & Gurgaon) United States (Chicago. New York. LLC Mortgage Banking . Stockholm) Option Care/Walgreens.salientc2c.salientbpo. Corporate Office in Gurgaon.4 Salient Overview Part of Inception $ 3 Billion Avantha Group Founded in 2005. Finance and Accounting . Title and Settlement Industry Financial Services. Allied Mortgage.com www. Healthcare Services & TE M ISO 27001 Global Presence JV Partners Focus Segments Accreditations The Salient Advantage Adaptive Process Knowledge Deep Domain Knowledge High Quality Delivery CONFIDENTIAL www.
com www.5 Salient’s Vertical & Horizontal Focus Flexible Engagement Structures Shared Services/ Joint Venture/ Client Vendor Relationship Business Process Outsourcing Investment Research Health Care Financial Services Mortgage Asset Management / Hedge Funds Vertical Focus End to End Loan processing Title and Settlement Processing Services Post Closing Audit Clear 2 Close TM Horizontal Focus CONFIDENTIAL www.salientbpo.salientc2c.com .
•Offer Flexible Engagement structures •Both onsite and offshore delivery models •India.salientbpo.6 Salient Value Proposition : India Advantage + Niche Focus •Fraction of client in-house cost •40-60% cost saving at same productivity •Client can focus on core operations Quality •Consultative Approach •Detailed Process Flow Design •Adherence to Quality Standards •Disciplined Project Management Cost Effective Global Coverage Value Creation •Provide customized solutions based on client’s need.salientc2c.com .com www. US & Europe Presence •24 X 7 coverage gives time zone benefit •Global Compliance & Data Security Standards Customized Salient enables Value Creation to its client by providing Cost Savings coupled with better Quality and Customized Knowledge Solutions CONFIDENTIAL www.
com .salientc2c.com www.salientbpo.7 Salient’s Transition Methodology Solution Design • Capture organization objectives • Craft options and calculate benefits • Recommends solutions Transition and Implementation • Document processes and SOPs • Define training strategy and scope • Conduct assessments and testing based on the technology required Operational Optimization • Identify operational enhancement opportunities • Deploy continuous process improvements • Share best practices Process Redesign Group m m m m m m m Process redesign and optimization is the core of every facet of a client engagement CONFIDENTIAL www.
Underwriting • Pre Closing Closing & Funding • Examining Title Post Closing and Due Diligence • Trailing Document Retrieval • Loan Document Indexing • Post Closing Audit Telecom Expense Management Data Management Healthcare Services Document Management •Release Of information •Electronic Archiving •Document Collections •Special Projects End to End Revenue Cycle Management •New account set up •Pre-certification services •Pre-billing scrub corrections •Eligibility services •Medical Billing •Accounts Receivable & Denial Management •Payment Posting •Claims Processing and Adjudication Mortgage Services KPO TEM • • • New Account Set-up Data Entry of Invoices Validation of CSR and Invoices Invoice Management • • Order Management Circuit Inventory Update Dispute Management Customer Service Updating Disconnected notices Audit & Update GL code • • • • Data Analytics/MIS •Trend Analysis •Data Analytics •Auditing CONFIDENTIAL www. Flood. • Pay Roll Data Entry & Calculation • Deductions • Tax Advisory • Year End Processing • Full and Final Settlement Investment Research & Analytics Analytic Services • Statistical Modeling • MIS & Reporting • Database Creation • Data/Information Synthesis • Quantitative/Financial Statement Analysis Business Research • Business Intelligence • Company and Industry Research Investment Research • Corporate finance • Financial Modeling and Analysis • Investment Banking Support Business Consulting • Market Assessment and Demand Analysis • New Project Research Mortgage Services Loan Origination • Loan Application-Data Entry • Pricing • Running AUS • Order Title. Appraisal. VOE & VOR • Generate Program Disclosure (GFI & TIL) • Indexing Loan Document Loan Processing • Clearing Loan Condition • Title Review • Pre.com . • Reimbursement & incentive Management.salientbpo. • Retirement benefit administration.com www.salientc2c.8 Salient’s Service offerings Healthcare Services F&A Services Finance and Accounting • Accounts Payables • Bank Reconciliation • Fixed Asset Reconciliation • General Ledger • Financial Reporting • Account Receivable HR and Payroll Services • Data entry & Record Management • Salary updates.
com www.salientbpo.9 Data Security We are ISO 27001-Certified Complete Data Security Complete Data Privacy Secured Client Data Confidentiality of Client’s Data CONFIDENTIAL www.com .salientc2c.
etc.salientbpo.com . VOD.com www. VOM. •Obtain clear to close or final approval •Post Closing Audit CONFIDENTIAL www. Title and Review •Order VOE. •Collect borrower documents •Prepare documents for submission •Review and clear conditions •Order payoffs.10 Mortgage Banking Salient offers end-to-end solutions for all your Mortgage needs. VOR. Our Services •Receive and review documents •Data entry for Loan Application •Financial Review •Run AUS •Order Appraisal. etc. flood cert.salientc2c.
salientbpo.11 Clear 2 Close Features •Online Status Tracking of Loan 24X7 •Centralized and standardized services •Reduced processing costs •Private Labeling •Stringent Quality Controls built in the process CONFIDENTIAL www.com .com www.salientc2c.
salientbpo.com www.On-Line E Processing Our processing solutions provide you processing control through a range of options to submit your loans. and keep track of documents Online Loan Submission: Submit your loan file directly through our web-based electronic processing system Submit Loan by e-mail Submit Loan by Fax CONFIDENTIAL www.12 Submit Your Loan….salientc2c.com .
com www.salientbpo.com Get online MIS for your Pipeline CONFIDENTIAL www. anywhere.13 On Line Status Tracking…24X7 This facility allows you secure real-time control on your loan.com . anytime Through our unique web-based system. you can: Track your loans 24X7 @ SalientC2C.salientc2c.
salientc2c.14 Private Labeling You can private label the C2C platform to your net branches and brokers.salientbpo.com www. We will provide your own customized loan tracking system Customized Centralized Fulfillment Center CONFIDENTIAL www.com .
15 Case Study Client : An Established Mortgage Banker •Decentralized Operations •Process Not Defined and Documented •Lots of Paper Work •No Back-up for trained resources •The mandate was to evaluate the existing processes at the client’s (U. The transition team was trained & a detailed SOP was prepared.) site and identify the processes to be transitioned to Salient •Detailed solution identification methodology was followed to identify the processes and extensive “fit for outsourcing” score cards were prepared •Processes that were in the highest score buckets were selected and through onsite process mapping methodologies at client site.salientbpo.salientc2c. quality and productivity Provided 24x7 capabilities.com .com CONFIDENTIAL www. the detailed flow charts and desk top downloads were prepared •Adaptations required to bring the processes offshore were identified and the adopted process flow was put down. Improved TAT •Enhanced their competitive position by reinvesting the saved capital for strategic purposes •Extended the organization strategically enabling it to pursue aggressive growth targets through improved capacity management •Allowed them to focus on core competencies •Centralized Operations •Controls Mechanism in place •Paperless Environment www.S. The SOPs were approved and signed off by the Client •Gap Analysis Challenge Solution The Result •Reduced costs significantly •Enhanced performance.
India Phone : 91-124-4343434 Fax : 91-124-4343409 Website : www. Gurgaon.com CONFIDENTIAL www.salientbpo. Sector 54.salientbpo. 1st Floor.com www.com .16 Thank You Salient Business Solutions Limited Vipul Orchid Plaza. Sun City. Haryana 122001.salientc2c.com Email : info@salientbpo.
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