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By Uday Muthe Vidhi Shah Paresh Tolani Lydia Jacob Sunil Khamkar Nihar Mayekar Ashish Mehta Pooja

Mehta Vrushali Nayak

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• The company was founded by Kiichiro Toyoda in 1937 as a spinoff • • • • • from his father's company Toyota Industries to create automobiles In 2010. Camry Well known for low noise levels . Toyota Motor Corporation employed 317. Qualis . Corolla . and was the world's largest automobile manufacturer by production. great employee practices . shortening the time taken from concept to launch . Invented Lean Manufacturing and using Kanban / JIT and other TQM tools to achieve very high production efficiencies World’s largest selling car manufacturer . use of innovation in car manufacturing . Located in 27 countries Best sellers – Lexus . Prius . of the best quality .734 people worldwide. Innova .

Production output Revenue Operating Income 7.28 billion (FY2011) (US$5.07 billion) ¥29.99 trillion (FY2011) (US$235.734 (2010) .039 units (FY2011) ¥18.89 billion) ¥468.3 billion) Profit Total Assets Total Equity Employees ¥10.818 trillion (FY2011) (US$370.82 billion) ¥408.18 billion (FY2011 (US$5.308.32 billion) 317.33 trillion (FY2011) (US$128.

557.0 10.065 % Share 11.476. 2010 Group Toyota GM Volkswagen Units 8.341. OICA.351 8.9 9.Top 3 Automakers Global.4 .192 7.


Challenge Teamwork Kaizen Principles Genchi Genbutsu Respect .

live the philosophy and teach it to others Develop exceptional people and teams who follow your company’s philosophy Build a culture of stopping to fix problems . to get quality right the first time Respect your extended network of partners and suppliers by challenging and helping them improve Become a learning organisation through relentless reflection ( Hansei) and continuous improvement (kaizen ) .• Base your management decisions on a long term • • • • • philosophy even at the expense of short term financial goals Grow leaders who thoroughly understand the work .

Customer Focus Integrative Social Processes Levels of standardization Integrative leadership Mutual Adjustment Standard Skills Standardize d work processes Direct supervision Design Standards Stability and Power .

” Lessons: • Your Crisis Response Started Yesterday • A Culture of Responsibility Will Always Beat a Culture of FingerPointing • Even the Best Culture Develops Weaknesses • Globalizing Culture Means a Constant Balancing Act Recent issue . was vilified by the American press. fatal accident and launching the most challenging crisis in Toyota’s history. the improper installation of an all-weather floor mat from an SUV into a loaner Lexus sedan by a dealer led to the vehicle’s accelerator getting stuck.“In August. This iconic company.faulty brakes recall . synonymous with safety and quality. 2009. causing a tragic.Digg .


Good companies stay focused on what they know and can do well.Every good company begins by meeting a customer need. Inspiration . . but good leadership drives that inspiration deep into the company by engaging people broadly in decision-making.The inspiration for a company starts at the top.• Ambition . Focus .The ambition is not one of personal greed. Customer . Execution .Satisfying a customer requires relentless attention to execution. • • • • it’s about building a company that delivers on its promise and does it with a unique quality.