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TOTAL QUALITY

WITH MAHARISHI’S VEDIC PERSPECTIVES
By RAVI SUBRAMANIAM

OVERVIEW OF THE PRESENTATION

TOTALITY - MEANS
“PURNAMADAH PURNAMIDAM PURNAAT PURNAMUDACHYATE PURNASYA PURNAAMADAYA PURNAMEVA VASHISHYATE.” (KENA UPANISHAD 5.11)
THAT IS FULL, THIS IS FULL, FROM FULLNESS,FULLNESS COMES OUT, TAKING FULLNESS FROM FULLNESS, WHAT REMAINS IS FULLNESS.

WHOLISTIC VIEW FOR TQ
“Peoples at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organizations benefit”. – ISO 9000 – 2000 principles(Page.no.131)

“The 3-in-1 step of WHOLENESS structure – WHOLENESS in Action being the nature of UNITY, and UNITY being the basis of DIVERSITY”.(Wholeness on the move, Page.no.97) (SAMHITHA of RISHI, DEVATHA, CHANDAS)

Starts with Individual leaders attaining self referral consciousness

Maharishi’s Master Management

TQ FLOW (Leaders)
Leaders

SELF Referral

Expansion of Transcendental consciousness (Internally and Externally)

Become self aware, perfect and wholistic in Nature and creates coherence in society

Maharishi’s Master management – (contd)
•“

Quality is the result of a carefully constructed cultural ” Philips Crosby. • Maharishi’s TQ starts from Individual realizing unity in diversity. • “WHOLENESS” Is the Self – referral consciousness Expressed as following “SAHAJAM KARMA KAUNTEYA” Bhagavad-Gita 18:48. (Perform action from the natural state of consciousness – perform action from that level of consciousness where consciousness is in its simplest state.)

Leadership for TQ
FIVE CORE SKILLS VISION EMPOWERMENT INTUITION SELF-UNDERSTANDING VALUE CONGRUENCE MAHARISHI’S TQ BROAD COMPREHENSION AND ABILITY TO FOCUS SHARPLY AND HELP OTHERS NOURISH TO SUCCEED YOGASTHAH KURU KARMANI
(Gita2.48)

(Established in being perform action)

SWARUPE AVASTHANAM(
SUTRA1.3)

YOGA

(The observer is established in MANAGERS ARE TEACHERS AND himself)

GUIDERS TO LEAD OTHERS INTO ULTIMATE FULLFILLMENT.

INDIVIDUAL ATTAINMENT FOR PURIFICATION

• BHAGAWAN LORD KRISHNA HAS
Elaborated in BHAGVAD GITA • “JNANA yoga – KNOWLEDGE • BHAKTI yoga– DEVOTION(DISCIPLINE OR ORDER) • KARMA yoga – DUTY OR ACTION” ARE THE CHIEF WAY TO GET PURIFIED IN THE INDIVIDUAL LIFE. (Quality)

• Knowledge about products, internal and

Essentials of JNANA (knowledge)

external issues. • Knowledge has to be in both subjective and objective means of gaining. (Saguna Brahma and Nirguna Brahma) • Knowledge is structured in consciousness (Pragya – consciousness) Yatha pragya; tatah cinthah, Yatha cinthah; Tatah buddhi.

Broader classification of Knowledge (Maharishi's)
• NYAYA – Analysis of correctness of the procedure of gaining • • • • •
knowledge.(Data analysis, Statistical process control) VAISHESHIKA – Sets Criteria to differentiate the object from others.(Critical to quality, quality factors) SANKHYA – Understanding different components of the object.(process approach) YOGA – Direct cognition of the object.(Experimentation,design, re-engineering) KARMA MIMANSA – Modes of activity and of its components (procedure, lean thinking) VEDANTA - Ultimate reality of object, which underlies all its different phases, is absolute in nature. (TQ of the organization)

(“The Six Systems of Indian philosophy”, Maharishi Mahesh yogi on “Bhagavad-Gita” – Page 472)

Jnana(knowledge) is the basis of action
• “It is not enough to do your best; you must know •
what to do, and then do your best.” – Edward Deming's. Establishing quality circles, quality association to get the knowledge on what to do and how to do it. (Adi shankara’s – Sat sung –”Viveka chudamani”) The basis of the DMAIC starts from organizing power of the knowledge. (The stages like organizing, define, idea generation, knowing process, knowing internal and external customers etc. needs the consciousness)

Bhakthi – Devotion or Order or Discipline
• sreyo hi jnanam abhyasaj
jnanad dhyanam visisyate dhyanat karma-phalatyagas tyagas shantir anantaram (“Bhagavad Gita” Dhayna yoga 12: verse 12) Knowledge indeed better than practice, meditation better than knowledge, renunciation is better than meditation and peace immediately follows renunciation. abhyasa-yogena tato – Practice the yoga of meditation.