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BUSINESS COMMUNICATION

Disadvantages of New and Emerging Technologies
Dibyatama Prasuta Hilmawan Kusumajaya Rhee Jinwoo

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Content

Definition New and Emerging Technologies Technology in Communication Business Communication Technology

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Timeline of New and Emerging Technologies Disadvantage of New and Emerging Technologies

Individual Effect Non-Individual Effect
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Conclusion Recommendation

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New and Emerging Technologies

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Contemporary advances and innovation
Never exist in the past Significant technological developments

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Business Communication Technology

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Constantly changing the way we communicate Manage globalization effect


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Enhanced the way organizations conduct business.
Businesses use in communication technology Effects of communication technology in business

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Timeline of New and Emerging Technologies 20th - now

1927 televisio n

1969 laser printer

1980 flip form laptop

1982 SMTP email

1945 overhea d projecto r

1973 mobil e phone

1981 PC

1985 computer fax machine

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Timeline of New and Emerging Technologies 20th - now
1996 first free web mail (hotmail) 200 4 face boo k

1991 world wide web (www)

1999 black berry

2010 ipad

1995 amazon

1998 google search & yahoo messe nger

2003 skype

2007 iphone

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Disadvantages – Non Individual Effects

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Security Issues
Equipment Expense Difficulty Training Employees & Cyber Loafing Job & Equipment Elimination

Create various security issues.


Vulnerable to hackers
Accessing customer’s personal information, such as a credit card number, social security number or driver’s license by illegal through a company’s business technology.


Error and Production Failed
Information Overload and Environmental Issues

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Disadvantages – Non Individual Effects

Security Issues


Equipment Expense
Difficulty Training Employees & Cyber Loafing Job & Equipment Elimination Error and Production Failed Information Overload and Environmental Issues

Companies have to purchase additional equipment Also, need to replace and maintaining those business communication technology.

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Disadvantages – Non Individual Effects
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Security Issues Equipment Expense

Difficulty Training Employees & Cyber Loafing
Job & Equipment Elimination Error and Production Failed Information Overload and Environmental Issues

Difficult to train older employees Employee who can not use business communication technology will feel isolated.

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Using company facilities for personal use in the working hours.

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Disadvantages – Non Individual Effects
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Security Issues Equipment Expense Difficulty Training Employees & Cyber Loafing

People suffer from losing their job. Some equipment that used in the old days are not be use anymore

Job & Equipment Elimination
Error and Production Failed Information Overload and Environmental Issues

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Disadvantages – Non Individual Effects
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Security Issues Equipment Expense


Difficulty Training Employees & Cyber Loafing Job & Equipment Elimination


Error and Production Failed
Information Overload and Environmental Issues

Amazon is relying on the computer system and online system. If both of them are failed Amazon will out from business. Garuda Indonesia check-in system failure will cause delayed schedule and make passenger uncomfortable.

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Disadvantages – Non Individual Effects
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Security Issues Equipment Expense Difficulty Training Employees & Cyber Loafing Job & Equipment Elimination Error and Production failed

Too many information enter the communication tools. Too many people telling the information. Sometime we get different information from the sources. Using more electricity power Electronic garbage, not supporting reuse, reduce and recycle and sometimes contain toxic.

Information Overload and Environmental Issues

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Disadvantages – Individual Effects
 Distraction

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Health Issues
Impersonal Perception

Teachers attempting to convey messages about lessons find students are texting Someone is doing presentation and other people playing with their communication tools Hurts future interaction. communicative

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Disadvantages – Individual Effects

Distraction

Bad effect on people’s health.

 Health

Issues

Impersonal Perception

The radiation of communication tools such as mobile phone or laptop will have an effect to your body and eyes.
Some researcher also says that communication tools will cause obesity, laziness, back pain and a loss of personality.

Using mobile phone while driving or activate it when in the airplane will causing accident.

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Health Issues – cont’d

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Disadvantages - Individual Effects
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Distraction Health Issues

 Impersonal

Perception

Consumers attempting to contact a business who are unable to reach a human being may become frustrated by electronic communication methods. Employees may also see electronic communication as impersonal if they only receive messages from managers or other employees through email. Although people are together with their friends or families, they are not interact each other, they just use their communication tools.

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Impersonal Perception – cont’d

To old generation,40.1% “I don’t Know how to use it.” People who have low income 26.3% “It is to expensive.” The older, lower income, lower academic career. Using rate of SNS is lower

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New and emerging technologies are created in order to help human in many ways including to communicate. But, we must not relying to much on technologies. We must manage and know when we need to use technologies to communicate and when we need to use direct communication. We need to use the technology wisely so not harm other people.

Recommendations

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In our opinion, the best method for communication is still without any intermediaries which is direct communication. Using ergonomic equipment. Regularly maintain the technology. Eliminate non-value-added technology. Companies must also create internal controls to safeguard information from inappropriate actions by company employees. Use technology wisely

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Thank You

Do you think there are still disadvantages of technologies left? Please share your ideas.

End of Presentation
Sorry if it’s not perfect, we are just a human