DISRUPTED LINKS IN THE PERFORMANCE MANAGEMENT PROCESS AT

OMEGA

PREREQUISITES
ELEMENTS OF PROGRESS MISSING ELEMENTS
• Partially analyzed the problem (Decrease in sales) • Job analysis job description was laid down • Funding and support for training program • Framing of mission • Poor customer service • No Vision statement • No Content and proper guidelines

PERFORMANCE PLANNING
ELEMENTS OF PROGRESS

• Sales quota for each sales person.
MISSING ELEMENTS • Analysis for each franchise • Franchise oriented goals • Percentage wise “Franchise Segregation” • Designing performance appraisal system separately - Assessment & Feedback

• Reward/ Penalty system

PERFORMANCE EXECUTION
ELEMENTS OF PROGRESS
• Creation of Performance management system • Training program

MISSING ELEMENTS
• Performance appraisal system

Performance •assessment, Performance review and Concrete way of monitoring Performance •renewal and recontracting (ARE Other following steps are missing MISSING IN THE ORGANISATION. )

SUGGESTIONS
• Implementing an ERP system - SAP.
a) Personal assessment – For Employees. b) Update about other franchise performance. c) Fairness in awarding system. d) Motivation. • KMS (knowledge management

system)

a) Sharing of knowledge through out company.
b) benefits and short comings for the company.

THANK YOU
Contribution by SIVA PRIYA S NEERAJ CHAUBEY VINITA BANSAL AASHIMA GULATI

THANK YOU !