Session #62

NSLDS for Financial Partners Valerie Sherrer Pam Eliadis

Agenda
• NSLDS Access • Security Enhancements • What’s new • What’s coming • Customer Service Reminders • Reengineering

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NSLDS Access Gen 05-06 - Access To and Use of NSLDS Information
NSLDS Users must: • Use their access properly • Protect the sensitive data • Not share User IDs and Passwords

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Access Suspension Timeline • April 17, 2007
–NSLDS Access allowed only for •Current school users •ED users •Students and Borrowers

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Access Suspension
Why the shut down –Excessive use by lenders raised concerns: -Complaints by students/parents about aggressive marketing -Concerns for congress regarding misuse of privacy data
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•drain on the system resources •legitimate relationship existing?

Access Suspension Timeline • April 27, 2007
– SAIG removed on-line registration for NSLDS web access – “CAPTCHA” implemented at log on – All 3 identifiers required to look up student/borrowers:
• Social security number • First name • Date of birth

• April 30, 2007

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Access Suspension Timeline • May 2, 2007
–GAs notified of steps to restore access –Reminded to only access borrowers:

•With whom they have an established relationship •That have “explicitly authorized” access

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Access Suspension Timeline • May 14, 2007– FSA announced help for ISIR comment code #138 – Lenders (except ELT relationships) and Lender Servicers notified of steps to restore access
• Emphasized user
must have a relationship with the borrower

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Access Suspension Timeline • June 1 • June 12

– Released User ID letters that had been held since April 17 for new school users – NSLDS Update #4

•A completed and signed consolidation loan application required for access of new borrower
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Access Suspension Timeline • June 26
–Began to restore access for State Agencies

• June 29
–SAIG Web site restored NSLDS online enrollment link

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NSLDS Access Do’s
• Recommend students contact FSAIC at 1-800-4FEDAID • Recommend students access the NSLDS student site using their PIN • Report suspected abuse

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NSLDS Access Don’ts
• Don’t provide your User ID and Password to ANYONE • Don’t ask students to share their PIN • Don’t make 3rd party calls with student to get data from FSAIC or NSLDS
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Reinstatement Process
• GAs/Lenders/Lender Servicers requesting reinstatement: – Provided Spreadsheet to NSLDS – Completed paper Applications for new Users until June 29 – Required NSLDS Personnel Approval
• Obtain appropriate signatures • Forward to SAIG • Current User IDs and job functions • New User requests and job functions

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Reinstatement Process
• When there are Multiple Lender Ids:
– Organizations must have a PDPA for each LID – Must be signed with a user ID that has a relationship with that borrower – If organization has a third party service code (7xxxxxx) access NSLDS with that servicer code

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Resulting Security Measures
• CAPTCHA for everyone • Three identifiers to retrieve data • Change in sign up process through SAIG enrollment

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CAPTCHA
• Completely Automated Public Turing Test to Tell Computers and Humans Apart (CAPTCHA) tool

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Requirement of all three identifiers
• All three identifiers for a student or borrower must be entered

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No Access without all 3

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SAIG Enrollment Changes
• Only ONE Primary DPA per organization • Primary and Secondary DPA allowed to enroll new users • Primary responsible for monitoring access and completing annual report • Signature Page

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SAIG Enrollment Changes
• SAIG application will include GA and Lender/Lender Servicer functions • Any time a user changes responsibility (reason for accessing NSLDS), the Primary DPA must update SAIG • Reports will assist the PDPA

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SAIG Enrollment Changes
• GAs must indicate function
GA or GA Servicer
Uses NSLDS for Title IV functions only Eligibility for Aid Billing and Collection Enforcing Loan Terms Enrollment Accuracy of Record Default Aversion Default Rates Record Updates Teacher Loan Forgiveness and Loan Discharge Compliance  Other ____________________________

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SAIG Enrollment Changes
• Lenders/Lender Servicers must indicate function
Lender and Lender/Servicer         Uses NSLDS for Title IV functions only Consolidating Lender Authorized Activity Loan Holder Enrollment Accuracy Deferments Default Rate Other _____________________

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What’s New
• Email address change – nslds@ed.gov

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What’s New
• Enrollment management
– Withdrawals reported for Schools that Close, Merge, or become Ineligible

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What’s New
• User Guide for Transfer Student Monitoring on the Web
– Updated and available at www.ifap.ed.gov

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What’s New
• Fraud Indicator –Eligibility –Report Fraud on Aid Overpayment Web page

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What’s New
• Teacher Loan Forgiveness and Loan Discharges
– Now reported and displayed – Informational icon alerts

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What’s New
• Technical Update GA-2007-04 • TLF and Loan Discharge data submittal –Directly on line –Upload via the web

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What’s New
• Loan Forgiveness Submittal Page

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What’s New
• Loan Discharge File Submittal Page

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What’s New
• Loan Discharge entry on loan detail page

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What’s New • Teacher Loan Forgiveness Viewed at Borrower Level
Click to see List

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What’s New
• Loan Discharge viewed at loan level –Icon displays on the specific loan
Click Loan Detail

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What’s New
• Loan Discharge
– Details show on Loan Detail page

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What’s New
• Discharge Code Types
Categories Assigned Code Types

Description Hurricanes and other natural disasters

HC UR BR SC ID CB

HC01 UR01 BR01 SC11 ID01 CB01

Designated for Hurricanes Rita and Katrina Unpaid refund discharges Borrower payment returns 9–11 limited special circumstances Identity theft Co-borrower/partial discharges

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What’s New • New report for schools: School Loan List (SCHLL1)

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School Loan List (SCHLL1)

What’s Coming
• Additional On Line Update Person for TLF/Discharge • SAIG TG Numbers Changing – Alpha numeric • SAIG Signature Page – User Statement changed – Keep for audit purposes
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What’s Coming
• NSLDS User Letters replaced with an email notification
–To the Primary DPA (make sure SAIG has the PDPA email address) –New user will call NSLDS Customer Service and must answer security questions to receive password

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What’s Coming
• Enrollment Reporting Late Letter will be replaced with email
– Maintain contact information on ORG List

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What’s Coming
• Perkins Loan Reporting –Requires Perkins Loan data be submitted at an award year level –Effective July 1, 2008 –Technical Update PK-2007-02

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What’s Coming
• College Cost Reduction Access Act (H.R.2669) –Increased Pell Funding –Teacher Education Assistance for College and Higher Education (TEACH) Grant –Income-Based Repayment –Public Service Loan Forgiveness
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NSLDS Reminders
NEVER Share your NSLDS User ID and Password Protect the Privacy Act Data in NSLDS

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NSLDS Reminders
• Customer Service Calls to 1 800-999-8219
–Only addresses issues for schools and data providers –Does not handle student calls –Will not provide student data to persons who do not have a User ID
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NSLDS Reengineering
• FFEL Data Flows

–Project update –Community involvement –Future meetings

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Contact Information
We appreciate your feedback and comments. We can be reached at:
• Phone:Valerie Sherrer 202 377-3547 • Email:valerie.sherrer@ed.gov

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