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CAPITAL ONE BANK : HIGH-TECHNOLOGY BANKING SOLUTIONS

Prepared forN D Developers Pvt. Ltd. 07-Aug-2012

We don’t have a branch on every corner, We put one on every desktop

Contents 2 1 2 3 4 • About Capital One Bank • Features of high-tech banking at Capital One Bank • Benefits of online banking • Tailored services for the real estate industry © Capital One Bank .

About Capital One Bank 3 • Established in 2007 • State-of-the-art online banking facilities • One stop shop for real estate sector © Capital One Bank .

Contents 4 1 2 3 4 • About Capital One Bank • Features of high-tech banking at Capital One Bank • Benefits of online banking • Tailored services for the real estate industry © Capital One Bank .

5 Features of high-technology banking at Capital One Bank Account Services Tailored services Funds Transfers Online Banking Loans & Investme -nts Bill Payment s © Capital One Bank .

Online service mediums 6 Telephon e Banking Internet Banking Mobile Banking Televisio n banking © Capital One Bank .

Contents 7 1 2 3 4 • About Capital One Bank • Features of high-tech banking at Capital One Bank • Benefits of online banking • Tailored services for the real estate industry © Capital One Bank .

Benefits of online banking 8 Convenience/Accessibility Simplicity/Ease of use Speed Low cost Ubiquity/Availability Efficiency Effectiveness © Capital One Bank .

Consumers prefer banking online 9 © Capital One Bank .

Contents 10 1 2 3 4 • About Capital One Bank • Features of high-tech banking at Capital One Bank • Benefits of online banking • Tailored services for the real estate industry © Capital One Bank .

COB Online Portal 11 Capital One Bank .

Customized Offerings 12 Property Accounts Management Tenant Accounts Management Management Fees Calculation Recovery Schedule Process © Capital One Bank .

Online Business Analysis 13 Property Details Tenant Details © Capital One Bank .

Business Value 14 1 2 3 4 5 • 40-45% reduction in administration costs • 10-25% improvement in production efficiency • 15-20% reduction turnaround time for analytics • Consistent service delivery • Enhanced customer experience © Capital One Bank .

Growth of Capital One Bank 15 Real estate customers 60 50 40 30 20 10 0 Customers 2007 2008 2009 2010 2011 2012 © Capital One Bank .

© Capital One Bank  .Why Capital One Bank ? 16  Domain expertise  Delivery excellence Convenience of a large bank with personalized customer service of a small bank.

17 THANK YOU © Capital One Bank .