i hc Khoa hc Hu Khoa Mi Trng

QUN TR D N
(Bi 5: Vai tr, k nng v phm cht ca Qun l D n)

Ging vin: Ths. Hong Thanh Hng

NI DUNG
1. 2. 3. 4.

Khi nim, nh ngha ngi Qun l D n Vai tr ca ngi Qun l D n K nng, nng lc ca ngi Qun l D n Phm cht ca ngi Qun l D n

1. Definitions The Project Manager (referred to as the project director,

project coordinator, team leader)

is responsible for the overall success of the project is the person who has the overall responsibility for the successful planning, coordinating and execution of any project is the individual responsible for the day-to-day management of the project work to ensure the success of the project

1. Ngi Qun l D n
-L ngi chu hon ton trch nhim cho s thnh cng ca d n thng qua thc hnh hiu qu cc chc nng qun l D n.

-L ngi c kh nng v nng lc cn thit t chc, iu phi qu trnh thc hin d n mt cch c hiu qu v hon thnh ng mc tiu v k hoch d n ra

2. Vai tr ca Ngi Qun l D n

1. 2. 3.

4.
5. 6.

Initiation (Khi xng) Supervision (Gim st theo di) Change (To nn thay i) Coordination (iu phi) Mediation (Trung gian) Communication (Lin lc/giao tip)

Multiple Roles of a Project Manager

Leader Controller Decision-maker

Supporter
Initiation Supervision Change Coordination

Representative

Facilitator

Planner

Trainer

Organizer

Supervisor

Taskmaster

3. Cc k nng Qun l D n
(Project Management Skills)

1.

Communication Skills (K nng giao tip)

2.

Listening (lng nghe) Persuading (thuyt phc) Presentation (trnh by)

Organizational Skills (k nng t chc)

Planning (lp k hoch) Goal-setting ( ra mc tiu) Analyzing (phn tch)

3. Cc k nng Qun l D n
(Project Management Skills)

3. Teamwork Skills (k nng lm vic nhm) Facilitation (iu hnh tho lun) Empowerment (trao quyn) Esprit de Corps (pht huy tinh thn ng i) 4. Leadership Skills (K nng lnh o) Set example (lm mu hnh) Energetic (to nn ng lc) Vision (c tm nhn) Delegates (y quyn) Decision making (ra quyt nh)

3. Cc k nng Qun l D n
(Project Management Skills)

5. Risk management (k nng qun l ri ro) Coping (k nng i ph) Problem-solving (gii quyt vn ) 6. Professional skills (K nng chuyn mn) Training/Coaching (tp hun o to) Research (nghin cu) M&E (Monitoring and Evaluation-Gim st v nh gi) Communication (Truyn thng) 7. Other Skills (Cc k nng khc) Computer (k nng vi tnh) Language (k nng ngn ng) Negotiation (m phn, thng lng) Partnership (xy dng/pht trin quan h i tc)

The Findings of The Hong Kong Polytechnic University Study

30 experienced project managers Average years of experience: 6.5 years The degree of importance: 1-5 scale (1 least important- 5 is very important) PM skills Mean Standard Deviation

Team building Coping Leadership Organization Technical Communication

4.00 4.17 4.32 4.42 4.63 4.67

0.5198 0.4499 0.2297 0.3663 0.3994 0.4419

3. Cc c tnh ca Ngi Qun l D n c nng lc

1. 2. 3. 4. 5. 6. 7. 8.

9.

Acceptance (bit chp nhn s khc bit) Pay interest (quan tm) Creativity (sng to) Entrust others (tin tng vo ng nghip) Acknowledgement (tha nhn) Main balance/trade-off (cn bng) Planning well (bit lp k hoch tt) Well-organized (t chc tt) Select priorities (chn la cc vn u tin)

10. Empowerment/delegate (trao quyn, y quyn) 11. Build good relationships/partnership (quan h) 12. Decision-making (ra quyt nh) 13. Facilitation (to iu kin thun li) 14. Good communication (giao tip/truyn thng) 15. Responsive (p ng nhu cu/yu cu) 16. Teamwork/group work (lm vic nhm) 17. Stimulation/creating momentum (khuyn khch, to ng lc)

5 BREAK
START 123