The Need & Importance for modern managers to be Emotionally Intelligent
Submitted byAjay Lodha (FT13303) Bipul Kumar (FT13316) Gaurav Dalvi Jeewant Gupta Niyati Mehta Rohit Kalla Srinivasan Iyengar
What is Intelligence?
Typically focused on
– – – – – – analytic reasoning verbal skills spatial ability attention memory judgement
Recognizing and understanding other people's emotions.. i. Managing your own emotions.Emotional Intelligence
Emotional Intelligence is the ability of an individual to : To deal successfully with other people .
. To motivate other people. managing the emotions of others
Emotional Intelligence doesn't mean being soft – it means being intelligent about emotions – a different way of being smart. To manage one’s self. Managing relationships. Motivating yourself.e. To understand one's own feelings To appropriately respond to the everyday environment
Goleman Model Knowing your emotions. Emotional intelligence is your ability to acquire and apply knowledge from your emotions and the emotions of others in order to be more successful and lead a more fulfilling life and career..
Knowing what you're feeling 2. Managing relationships
. especially distressing feelings. 1. Self-motivation.Components of Emotional Intelligence
There are five parts to it. Empathy 5. 4. 3. Managing your feelings.
Warm relationship Vs Distant Contacts
Attracting people Vs Repelling them
Winning heart Vs Arguments
Coordination Vs Disputed situation
Why Managers Need EI.?
Emotional Intelligence is very important for managers as it is one of the important deciding factor for relationship management resulting in : 1. Retention .Freda Turner
Bosses and leaders. When Managers Fail. they interact with the highest number of people within and outside the organization and they set the tone for employee morale. 2. Managing others. need high EQ because they represent the organization to the public. in particular. says Goleman
. Motivation. 3. It is Usually Due To Poor Emotional Intelligence .. Self management 4.
To manage effective relationship.
To being focused & stay on truck by remembering purpose & vision.To handle adversity & setback.
Why EI is necessary for Managers?
To cope when change & uncertainty hits organization or their personal lives.
EI & Managers
Emotional Intelligence is very important for managers as their behavior & treatment of their people determine turnover and retention of the company. They significantly influence the attitudes. The stress of trying to lead and satisfy so many people's changing needs and expectations can be overwhelming. They interact daily with individuals who have distinct needs. wants & expectations. performance & satisfaction of employees within their departments & other departments.
When trust is lacking performance suffers
. Managers & supervisors are the direct line of contact for the employees. to say nothing of the demands from upper management.
.Enhancing EI skills enables Managers to regulate their emotions and motivate themselves more effectively – allowing them to manage their own emotional turmoil effectively and demonstrate compassion and empathy for their employees.
It also provides them with the courage to push against the system to make necessary changes for their people.
All employees want a supportive. caring Supervisor or Manager who has their best interests at heart
The manager who knows how to stay motivated under stress . navigate complex interpersonal relationships. inspire others and build teams who is an unchallenged expert on a product or service will get superior results
.Importance of Emotional Intelligence
People derail because of classic
emotional failings. not the lack of technical skills –Developing emotional intelligence can help companies generate productive & profitable outcome. motivate others.
We simply don’t know how to perceive. Relationship Problems 2. Poor decision making capability 4. Rage in the Workplace 3. understand. Failure to advance in career
These includes:1.Consequences of not having an Good Emotional Intelligence
While people have shown they can produce better results at workplace. express and manage our emotions effectively. many of us lack emotional intelligence. There are adverse consequences to have low emotional intelligence.
Rage in the workplace
Poor decision making capability
Failure to advance in career
TEAM • CLARITY IN COMMUNICATION • SET EXAMPLE INTELLIGENCE
• AUTHENTIC & DIRECT
• SELF-RESPECT • LEARN FROM FAILURE
.MANAGING PEOPLE WITH EI
• CONSISTENCY IN DEALINGS. APPROACH
• DEMONSTRATE FAIRNESSE EMOTIONAL • EXHIBIT LEADERSHIP QUALITIES • PLAN<SET GOALS AND STRATEGY • EXUDE CONFIDENCE IN HIMSELF.
Some examples includes personal motivation. a tenacity to face and resolve both internal and external conflict personal influence that enable us to advance our purpose. Included are skills that drive our internal world as well as our response to the external one.Benefits of EQ
The competencies & gift that EQ gives us are many. personal mastery over our life’s purpose & intention empathy for others social expertise that allow us to network and develop relationships that enhance our purpose character & integrity that enable us to appear genuine and aligned.
Use of EQ at Workplace
It is EQ that will solve our retention & morale problems improve our creativity create synergy from teamwork speed our information by way of sophisticated people networks drive our purpose and ignite the best and most inspired performance from our followers.
With these emotional intelligence management competencies. the executive or manager is more likely to derail.
. managers and executives are more likely to receive performance based bonuses.Emotional Intelligence Management Competencies
Without emotional intelligence management competencies . higher salaries overall. and experience greater job security.
Selfawareness and accurate selfassessment
8 EI Management Competencies Qualities
Thus in today's scenario its very important for any manager or executive to learn this skill of Emotional Intelligence.
We all can be emotionally intelligent by practicing
it as it is a very much trainable skill.
Lets learn it and use it for organizational as well as
for our personal success.
“Emotional Intelligence Sets Apart Good and Effective Managers”
pure human relations and support are the key to any success Talal Abu Ghazaleh
First they ignore you. you're doing. then you win Mohandas Gandhi
Success is a lousy teacher. working accomplish and what together is success. tell people what you're trying to is progress.
I have found that being honest is the best technique I can use. Bill Gates Personality is reduced and deformed with depleted thoughts and stagnant mind.
In times of rapid change.
J. experience could be your worst enemy.. Lee Henry Ford Iacocca
You achieve your goals with a smile or a laugh. Paul Getty
. Coming together is a beginning. It seduces smart people into thinking they can't lose .. then they fight you.Leaders in Emotional Intelligence
Solid . . then they laugh at you. keeping togetherRight up front.