Find the Flaws



What is Technical Writing?
• Technical writing is a form of technical communication. It is a style of writing used in fields as diverse as computer hardware and software, engineering, chemistry, the aerospace industry, robotics, finance, consumer electronics, and biotechnology.

The Society for Technical Communication (STC) defines technical writing as a broad field that includes any form of communication that exhibits one or more of the following characteristics: (1) communicating about technical or specialized topics, such as computer applications, medical procedures, or environmental regulations; (2) communicating by using technology, such as web pages, help files, or social media sites; or (3) providing instructions about how to do something, regardless of how technical the task is, and regardless of whether technology is used to create or distribute that communication.
Technical writing is accomplished by technical writers, who may be professionals or amateurs. Such writers ideally begin by forming a clear understanding of the purpose of the document that they will create. Technical writers then typically gather information from existing documentation and from subject matter experts (SME). A SME is any expert on the topic that the writer is working on. Technical writers are often not SMEs themselves (unless they are writing about creating good technical documentation). Workers at many levels, and in many different fields, have a role in producing technical communications. A good technical writer needs strong language and teaching skills and must understand the many conventions of modern technical communications.

Advanced technical writers often move into specialized areas such as API writing, document architecture, or information management.


Slide # 1

Writing plan for a complaint letter
• State the problem and what you want done • Provide background information • Describe what happened • Conclude with action statement

Slide # 2

Slide # 3

Non-traditional financing options allowed more people to qualify for loans.
Non-traditional Loans
• No income verification • First and second combination

Percentage of Loan Types

Traditional Loans
• Conventional • FHA and VA



Non-tradtional FHA & VA



Source: Department of Housing and Urban Development

Slide # 4

Hello, I am John Smith and this is a presentation about how to design effective websites.

Slide # 5

Job Interview Strategies
• • • • • • • • • • • • Dress for success Practice techniques Prepare for a phone interview Plan responses ahead Use your contacts Ask for the job when you leave Say thank-you in writing Research the company Be knowledgeable about the industry Develop good questions to ask Make good eye contact Bring your resume Slide # 6

Smithfield Homes, Inc.
• We sold the most homes in the third quarter!!! • Financing options • TV CAMPAIGN • Sales come in quickly…
Slide # 7

Using Nonsexist Language
 Avoid personal pronouns
 Use plural nouns instead of singular nouns  Alternate masculine and feminine pronouns  Use forms like he or she, hers or his, him or her  Shift to second person pronouns  Be careful of titles and salutations

Slide # 8

Your child’s first year of development
Stand: 12 mo.

Crawl: 9 mo.

Sit: 6 mo.

Laugh: 4 mo.

Smile: 2 mo.

Slide # 9

• Make Site Structure Recognizable • Focus Readers’ Attention on the Information They Want • Indicate Active Areas of Web Pages • Associate Text and Graphics
Slide # 10

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