Welcome HRM207 Human Resources Learning and Development Week 4

(Based on Noe and Winkler, 2009)
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Today’s Agenda
Lecture – Learning: theories and program design - Introduction - What is learnt? – Learning outcomes - Learning theories - Learning process - Designing effective training programs

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Introduction
For training to be effective learning must occur.

But what is learning???

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Learning
Learning is a relatively permanent change in human capabilities that is not a result of growth processes. These capabilities are related to specific learning outcomes.

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Learning outcomes

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Learning outcomes

As students you are probably most familiar with one type of learning outcome: intellectual skills.

Do you agree with this statement? Discuss.

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7 Learning theories
Reinforcement Theory Social Learning Theory Goal Theories Need Theories Expectancy Theory
Adult Learning Theory

Information Processing Theory

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7 Learning theories – activity
• • • Carefully read the description of one of the seven learning theories from the textbook (p125-134). Independently, or in a small group, draw a graphical representation (no words) of the learning theory. In a few bullets points or a single sentence, add the implications of the learning theory for training to your drawing.

Be prepared to explain your work.

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Mental and physical processes of learning

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The Learning Cycle - Kolb

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Learning Styles - Kolb

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Age influences on learning
•Trainers need to be aware of trainees’ ages to create a learning environment and develop materials that meet their preferences. Generation labels Builders – 1925-1944 Boomers – 1945-1964 Gen X – 1965-1979 Gen Y – 1980-1993 Gen Z – 1994-

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Implications of the Learning Process for Instruction
• Employees need to know why they should learn
Learning consist of: • A statement of what the employee is expected to do or know (i.e. performance). • A statement of the quality or level of acceptable performance (i.e. criterion). • A statement of the conditions under which the learner is expected to perform the desired outcome (i.e. conditions).

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Implications of the Learning Process for Instruction
• Employees need meaningful training content

• WHY?
• Employees need opportunities to practise

• WHY?
• Employees need to commit training content to memory • Reasons?

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Implications of the Learning Process for Instruction
• Employees need feedback

• WHY?
• Employees learn through:

observation, experience, interacting with others
• Employees need the training program to be properly coordinated and arranged

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Learning outcomes and internal and external conditions

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Considerations in designing/delivering effective training programs.
Things to be considered include:
• Training site/room

• Selecting the trainer/s
• Trainer’s responsibilities

• Program design

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Training site/room
•Comfortable and accessible •Quiet, private and free from interruptions •Adequate space for learners to move comfortably in •Adequate work space •Good visibility to allow learners to see each other, the facilitator and the visuals and materials well •Air- conditioned

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Details to Consider When Evaluating a Training Room

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Examples of seating arrangements

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Matching Training Rooms With Learning Requirements

What does all this mean?
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Selecting the trainer

•Internal v External trainer
•Content knowledge

•Training and presentation skills

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Trainer responsibilities
• Preparation prior to the session • Training room management and set up • Engaging trainees • Managing group dynamics

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Program design
PROGRAM v COURSE v SESSION •Course parameters •Objectives •Training session plan

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Course Parameters
General pieces of information about the training program, including •course title •target audience •purpose •goals •time •number of participants •location •Prerequisites •facilitator/s

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Objectives
Program objectives – Broad summary statement of the objectives of the program.

Course/session objectives – Expected behaviours in terms of outcome, standard and conditions.

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Session plan - Features

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Session plan - Example

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Conclusion
• Recap of today • Essay due in two weeks (week 6 tutorial) • Any questions?

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