Bergamo 2.

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[SMART CITIES]: THE ABSENCE OF A
SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES
Elisa Sarracino e.sarracino@studenti.unibg.it 10/08/12 University of Bergamo
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[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

Bergamo’s healthcare facilities have a high numbers of private and public buildings located across the city, where the exercise of health services is provided to patients continuously

INTRODUCTION TO HEALTHCARE’S SYSTEM IN BERGAMO
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[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

In Bergamo, patients can detect a strong presence of high quality medical and health services: this benefit involves two important factors that should be evaluate in a proper way. The first is represented by the potential overcrowding of Bergamo’s health facilities, the second is the key role of the waiting lists while supplying medical exams and visits.
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[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

WAITING LISTS need to embody REALTIME feedbacks and to constantly be UPDATED !

Digitalized Waiting Lists

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[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

How do Bergamo’s Hospital and Public health structures deal with the these

issues?

Do these facilities provide REAL TIME AND UPDATED datas?

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[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

The ASL Bergamo acts to a local level in the hierarchy of the decentralized SSN, supplying a list of SSN hospitals that operate under the state scheme. Together with its districts and departments, the local ambulatories provides medical services to all the registered citizens from Bergamo.

The Waiting Lists are presented as a matrix of public structures available to book that specific exam or visit and the range of waiting time

Reported data are percentages estimated annually, that don’t provide any useful feedback and don’t allow to make comparisons in order to choose the best suitable facilities for the medical needs of patients.
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[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

Humanitas Gavazzeni is a multispecialty hospital, accredited by the Servizio Sanitario Nazionale for outpatient and hospitalization. It’s well organized in departments with a valid related list of specialists for each disease that can be treated at the facility

Despite this organization, the website doesn’t mention any waiting list to give a kind of indication of timetable for the services supplied.

Checking out once again the waiting lists of the provided services at the hospital, any of them can be found. The only data provided is a past annual forecast of year 2011.
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data

[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

WHAT IS ACTUALLY REALLY MISSING? One of the biggest lack that can be detected in the healthcare services framework of Bergamo is a real time interface which connects as a network of public facilities in Bergamo, their waiting lists for the services supplied and the chance for patients to make comparison among these structures.

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[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

MONTHLY UPDATED DATAS AND REAL TIME MEASUREMENT!

Monza, MILAN: ZUCCHI CLINICS

Monitored specialty visits and diagnostic and rehabilitation. • Collection of data relating to waiting times for outpatient specialist care for priority classes deferrable (30 days for visits, 60 days for performance tools) and programmable (180 days), collected from the structures dispensing the day index. • "Day rate" represents the day on which the measurements and survey of waiting time performances are made, with regard to the first free place at any point of discharge (public, private and accredited equivalent). REGION OF PIEMONTE: “ I CHOOSE HEALTH”

The comparative cases outside the territory of Bergamo that could be useful to look to a more effective and a smarter management of this real time and updating issue are located in:
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[SMART CITIES]: THE ABSENCE OF A SMART HEALTHCARE PORTAL PROVIDING REAL TIME DATABASE ON BERGAMO’S HEALTH FACILITIES

SMART[er] ! TO BE

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