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BRIEF OVERVIEW

Employee First
Engaged employees lead to engaged customers. Following this tenet, HCL launched its Employee First program to provide a unique and differentiated experience to its employees.

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Providing employees with a unique environment


Smart Service Desk iGen Directions

Encouraging a value driven culture


Trust Pay Value Portal

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Driving an inverted organization structure


360 Degree Feedback

Creating transparency and accountability


U&I (Direct Communication with President) Electronic appraisal system Hewitt employee engagement survey Weekly polls on key policy decisions

WHAT IS EMPLOYEE FIRST?


VIDEO

THE IMPACT OF EMPLOYEE FIRST!


VIDEO

I HAVE AN IDEA
Straight Talk
HCL Global meet Idea Blogs Innovation at HCL

HR Best Practices
First BPO Company to be apprised at PCMM level 5

Distance Education Policy

This program provides a platform to the young talent that wish to further their educational aspirations.

Tie-up with IIMC to run on-site General Management Course

A program for nurturing in-house talent & addressing employee aspirations. Provides Career opportunities with Software and Infrastructure divisions An accelerated career progression path for advisors enabling them to be groomed as first level supervisors.

An exclusive program to recognize, reward and celebrate the noteworthy performances of HCL-ites. The objective is to create a culture of stimulating professional excellence A one-one forum where employee is made aware of the various career progression avenues to explore to move higher up the ladder

Career Development Discussions

Micro Succession Planning

A business continuity measure identifying key employees and suitable successors to carry out critical task during their absence

The other side of HCLites Corporate Social Responsibility


Educational Tie-ups 1 HCLite teaches 7 underprivileged people VidyaGyan A landmark educational initiative for meritorious rural underprivileged children, completely free SSN College of Engineering - An India top 10 private engineering college from The Shiv Nadar Foundation, envisioned to be a global knowledge institution enabling world class scientific research Plant a tree initiative one tree per client visit (with every client coming to India, a tree is planted) Extensive tie-ups with NGOs, women forums, social service communities, health institutions, blind children institutions Employee driven association with multiple child care programs across regions One of the first companies to have a comprehensive environment management program, HCL is the first company in the country to be ISO14001 compliant First company in India to have a comprehensive policy on Waste of Electrical & Electronic Equipment (WEEE) European Union (2002/96/EC) Directive First company in India to launch RoHS compliant laptops Tie up with rural women foundation for the buying of their hand woven material, planting of trees for villages and their education

HCL TECHNOLOGIES
Video on HCL Technologies' success

HISTORY AND GROWTH:


Incorporated in 12th Nov.1991 as HCL overseas Ltd. 1994 - HCL Consulting Limited 6th October 1999 HCL Technologies 1996 - The 50:50 joint venture with Perot Systems Corporation 1998 - The Company started addressing the markets in Europe and Asia Pacific. 1999 - The company announced its public issue on November 10th, of Rs. 1,42,00,000 equity shares of Rs. 4/- each.

HISTORY AND GROWTH:


2000- Goldman Sachs has rated Infosys Technologies

and HCL Technologies as market outperformers and amongst the best quality names in the industry.
2001- The Company signed an agreement with Toshiba

Information Systems of Japan to set up an offshore development centre in India.


2008- Completes acquisition of UK's Axon

Partnerships & Alliances:


IBM
Microsoft EMC

HP
Oracle SAP BMC Software Informatica

Core Competencies:
Capability to work with a wide variety of computing

platforms ranging from Open Client Server systems comprising all flavors of UNIX, Microsoft platforms, AS/400 to enterprise servers like IBM Mainframes. Application services, IT infrastructure management, custom application services, engineering and R&D services. Business services or enterprise transformation services,etc.

Current News:
HCL plans to reach out for new deals by October-

November. HCL Tech added 8 multi-year, multi-million deals in the June quarter.
42%rise in Q2 net profit .Forex loss of USD 10.5 million
It grew 2.7% in the US and 7.1% in Europe Ranked as the #1 service provider by Zinnov, a leading

globalization and Market expansion advisory firm,

FINANCIAL DETAILS:
IB-HCL\HCL tech. yearly.pdf

IB-HCL\HCL tech Balance sheet.pdf

CURRENT MARKET POSITION:


COMPANY TCS INFOSYS WIPRO HCL Technologies Oracle Finance Mahindra Satyam Tech Mahindra Mphasis Financial Tech Hexaware Tech MARKET CAP(in Rs. Crores) 258,186.81 138421.29 88902.88 38766.42 24128.67 11691.88 11178.63 7829.77 3822.68 3560.53

HCL INFOSYSTEMS
Video on HCL Infosystems

History of the company


HCL Infosystems Ltd., was founded in 1976.And it is a listed subsidiary of HCL, is an India-based hardware and systems integrator with a focus on emerging markets.
It has a presence in 170 cities and 505 points of presence reaching 4000 towns throughout India and operations in emerging markets including South Asia,

Middle East & Africa. It has a strong distribution network of 93,000 outlets in over 9,000 towns in India. Its manufacturing facilities are based in Chennai, Pondicherry and Uttarakhand. It is headquartered at Noida.

Business Partners

Experienced Management Team

GROWTH:
1970s: Foundation of the company laid Launch of the first microcomputer-based commercial computer with a ROM. 1980s: Formation of far east computers Ltd, a pioneer in the Singapore IT market, for SI(system integration) solutions. HCL launches an aggressive advertisement campaign with the theme even a typist can operate. Designed and launched UNIX Assist customers to migrate from flat-file based system to RDBMS.

GROWTH:
1990s: Introduced new services : System integration, IT consulting, packaged support services Acquired and executed the first offshore project from IBM. Become national integration partner for SAP. Chennai and Coimbatore development facilities got ISO 9001 certification. Acquires and sets up fully owned subsidiaries in USA and UK.

2000s: Become the 1st IT company to be recommended for latest version of ISO 9001:2000. IDC rated HCL infosystems as No.1 Desktop pc company of 2001. Entered into partnership with AMD. Completed 30 years in India. 2010-5th position in India's best companies. 2012-Ranked #1 for IT services in DQ-CMR CSA 2012.

Current News:
Jun 13 , 2012 : HCL Infosystems ties up with DT Cinemas for summer fun Jun 19 , 2012 : HCL Infosystems unveils Consumer Computing 2012 Charts robust road map for computing consumer products . Jul 16 , 2012 : HCL Infosystems and Consolidated Gulf Co. join hands for market outreach in Qatar Jul 26 , 2012 : HCL Infosystems acquires Edurix to strengthen its Learning Business Jul 27 , 2012 : Hancom ties up with HCL Infosystems to export ThinkFree Mobile Office to India

Aug 06 , 2012 : HCL My EduTab wins Best Tablet Providers in Education Award at the World Education Awards 2012
Aug 09 , 2012 : HCL Infosystems buys out remaining 40% stake in HCLI MEA from NTS Holding BVI Aug 10 , 2012 : UIDAI inks contract with HCL Infosystems Aug 13 , 2012 : HCL Infosystems launches its 3G Tablet the HCL ME Y2 Aug 16 , 2012 : HCL Learning organizes Painting Competition in Schools across the nation around Independence Day Aug 24 , 2012 : HCL Infosystems reports consolidated revenue of Rs 10840 crores and PBT of Rs 84 crores for FY11-12

Core Competencies:
HCL Infosystems is ranked #1 in IDC-DataQuest Customer Satisfaction

Survey 2011, third year in a row. DQ-IDC ranks the company #2 Domestic ICT company. It has been selected as Business Superbrands of India by the Super Brands Council. The company regained the second spot for the Greenest companies as per the Greenpeace Survey - Guide to Greener Electronics, November 2011. HCL Learning was awarded eIndia Jury Choice Award for its Xcelerate program in the Best Open and Distance Learning Practices in Higher Education category. The company has been awarded with the CMMi (Capability Maturity Model Integration) Maturity Level 5 certification for its Jaipur Development centre in 2011. The companys Pondicherry plant won an award in the large scale category at the FICCI Quality System Excellence Awards 2011.

Business Strategy 1. Continue to grow Systems Integration and IT Services Businesses 2. Continue to grow the Market Share for IT Hardware Products 3. Enhance capabilities through Technology Alliances and Acquisitions 4.Develop new ICT-adjacent businesses like Security and Multi-media Education

5. Optimize utilization of distribution network by cross-selling new products and expand distribution channels
6. Further build the HCL Brand

Career Growth at HCL infosystems


HCL infosystems is one of the few IT companies in India that provide a lifetime comprehensive career plan. At HCL, they look at the strengths of a person and accordingly assign future job roles to match those. People can chart their own career options of Entrepreneur or Manager or Technocrat. HCL provides an open canvas of opportunities for each individual.

Be an Intrapreneur At HCL you can start your career from campus and grow to head a business. We recruit from campuses all across India, creating entrepreneurs from and for HCL. Endless growth opportunities in an open and entrepreneurial environment where your team mates and manager become your best friends. Diverse & vibrant work culture: A company where the diversity of 360+ locations, languages and cultures blend seamlessly into a challenging work ethos of the HCL Culture that fosters excellence, recognising and rewarding performance. Challenge Your Potential: A career with diverse, rewarding & challenging assignments everyday...with the freedom to create, articulate new ideas, collaborate with the sharpest minds and truly realise your potential.

Financial Details

Company Snapshot
Date of Establishment Key people

- 1992
- Shiv Nadar (Chairman & CSO)Vineet Nayar (Vice Chairman &

CEO)
Headquarter Revenue Employees Divisions

- HCL Comnet Ltd., A-10/11, Sector 3, Noida- 201 301, UP, India - $ 1 billion (2012-2013) - 16,267 (2010-11) - HCL Enterprise, HCL Technologies, HCL Infosystems, HCL Technologies Infrastructure Services Division

Branches

- USA, UK, Poland, Singapore and India

Key Services
End user computing.
Datacentre transformation. Network services.

Information security services


Integrated operation management/ IOMS Cross functional services.

Managed mainframe and AS/400 services


System integration services

Companys Service reach:


HCL Comnet caters to more than 100 organizations globally from American and European Fortune 500 firms. Some of the sectors are:
Automotive Energy (oil & gas) and utilities Financial services High-tech Insurance Manufacturing Retail Travel Tourism and logistics Banking Life science Health care and pharmaceuticals Telecom and media Publishing and entertainment.

Full Services Portfolio


5.8% 6.8% 7.2% 8.4% 9.1% 10.8%
Others Media and Entertainment Energy-Utilities, Public Services Healthcare Retail and Consumer Telecom

5.7% 22.8%

BPO

16.3%

Asia

Infrastructure Services

26.6%

Europe

31.8%

Custom Applications

27.1%

Manufacturing

18.5%

Engineering and R&D

57.1%

US

24.6%

Financial Services

21.3%

Enterprise Applications

Vertical Mix (Revenues Q2 FY11)

Service Mix (Revenues Q2 FY11)

Geo Mix (Revenues Q2 FY11)

Practice Employed in HCL Comnet

Clients/Customers
Xerox Modi Corporation Indian Oil Corporation Tata Libert Limited Tractors India Ltd. Tvs Motor Company Ltd. Unit Trust Of India Usha Breco Limited

Ltd Volvo India Ltd Star India Ltd. Hatsun India Cements Ltd Icici Bank Limited Amway India Asian Paints CEAT Ltd. Eureka Forbes Indian Institute Of Technology

Limited Reliance Industries Ltd. Saint Gobain Glass India Ltd Indian Aluminium Company Ltd. Indian Meteorological Department Indian Quotation Systems Private Limited Steel Authority Of India Ltd. Sun Pharma

Customers Feedback
Chandan Dasgupta, GM (MIS), TIL

HCL Comnet has been a strong partner in terms of the service provided and the guidance they have given to us on the NETWORKS side.

P B Subramanyam, Executive Director, Apollo Sindhoor

We selected HCL Comnet because they are No. 1 serviced providers in India.

Chandera shekhar, CIO, NCDEX

I place this on record that whatever we had asked has been given to us by HCL Comnet.

S. Ramakrishnan, Sr GM IT, TAFE

A partner should study and understand the need of the customer and propose the right solution to them..we have found HCL Comnet doing that always.

HCL Comnet Ltd - 2004, Customer Speak, viewed 26 August 2012, <http://www.hclcomnet.co.in/customerspeak.asp>

Strategic Partners Feedback:


Alok Shende, Director Technology, Frost & Sullivan India

HCL Comnet is one of the leaders in the Security services. They have been one of the leading System Integrators in security solutions over the years & now they are also leading the Managed Services trend. A cross-vertical experience along with skilled technical manpower updated to the latest technology trends provides HCL Comnet with an edge in this space".
Edwin Hill, CISCO Systems

I was very impressed with (Comnet's NOC) set-up. I have visited and worked with a lot of NOCs before, so I know this is a world-class NOC and I'm very impressed with it. They (COMNET) are very prepared, they have a full tool set, moreover this tool-set is built and integrated very well and it can support all the functionalities that needs to be supported.
Kiran Karnik, President NASSCOM

"HCL Comnet has been a pioneer in the VSAT space and now in infrastructure management services HCL Comnet has pioneered remote infrastructure management, and has lead an altogether new industry by showing way to many other companies who have now begun to realize the potential of this segment! "
Prof. M.N. Faruqui- Chair-Professor, IIT Foundation (USA).

We have been rated No.1 since the last 2 years in the annual rating of engineering colleges in the country. And an important contributory factor towards this achievement has been the excellent IT infrastructure that has been laid out by HCL Comnet.

HCL Comnet Ltd - 2004, Gurus Speak, viewed 26 August2012, <http://www.hclcomnet.co.in/customerspeak.asp>

Employee Feedback:
Score Card (5 point scale)
Salary 3.8 Work Life Balance 4.1 Corporate Culture 4.1 Rewards & Recognition 4.0

Top Reasons to work here


Brand Name66% Career Growth Opportunities54% Learning & Development54%

Participative Management 4.1


Learning & Development 4.2 Career growth Plan 4.0 Communication 3.9

Top Skills to Succeed here


Relationship Management51% Team Work45%

Domain Expertise42%

HCL Comnet Ltd Reviews 2012, viewed 26 August 2012, < http://jobbuzz.timesjobs.com/company/HCL-Comnet-Ltd/companyreview&txtCompId=533 >

Location Strategy - Portfolio Approach to Global Delivery

Europe Near shore, Language Skills Emerging Market US Near shore Emerging Market Delivery APAC Language Skills

Emerging Market

US Same Time Zone Low Cost Destinations

Europe Same Time Zone, Low cost Destinations

Australia Near shore, South Africa Near shore, Algeria, Morocco as French Near shores 44

Global Footprint in line with Portfolio Approach

Northern Ireland

Europe Near shore, Language Skills


Krakow, Poland

Emerging Market US Near shore


Raleigh, North Carolina Guadalajara, Mexico Singapore Beijing, China

Emerging Market Delivery


Shanghai, China

Malaysia

APAC Language Skills

Emerging Market
Sao Leopoldo, Brazil

US Same Time Zone Low Cost Destinations

Europe Same Time Zone, Low cost Destinations

Australia Near shore, South Africa Near shore, Algeria, Morocco as French Near shores 45

Global Delivery Capacity - Functional

United Kingdom A1 Belfast A2 Armagh A3 Preston A4 Romford


929 726 172 561

East Europe E1
Poland 440

India N1-N5 B1
Poland United Kingdom New Jersey POP China India

A5 Welwyn Garden City


A6 Croydon

26
201

Noida

4178

Bangalore

1435

United States Sunnyvale POP

C1-C7

Chennai

5778

Malaysia

APAC S1
Shangai China 125

United States U1 Missouri U2 Georgia U3 New Jersey


34 77 139

Brazil

S2
South America R
Brazil 150

Malaysia

100

Total Capacity 15071 *

*Numbers mentioned are seat capacity in each centre


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Industry Accolades
People Focus First BPO company in the world to be appraised at Maturity Level 5 of People CMM QAI, 2009 Ranked No.1 Employer in India and Best Employer in Asia Hewitt Associates, 2009 Ranked among top 10 in the Employee Satisfaction Survey DQ-IDC, 2009 Capability Excellence Won the prestigious QCI-DL Shah National Award 2011 on Economics of Quality - the National Best of All Awards HCL BSERV wins CIO ingenious 100 Award 2009 CIO-IDG India 2009 HCL BSERV wins Technology Award Indiatimes BPO Industry Awards 2008 Special award for consistent excellence for outsourcing practice across all disciplines HCL ranks in the Leaders Category of Retail-specific FAO services providers, Everest, 2009 Corporate Ethics Won the 1st Investor of the Year award for employment generation in UK UK Trade & Investment Board, 2006

Corporate Excellence Ranked among The Top Five BPO in India Nasscom the Leaders category of Ranked in 2011 the Global Outsourcing 100, IA0P 2011 Shiv Nadar, Chairman HCL Technologies Ltd. received the CNBC Asia Business Leader award for Corporate Social Responsibility in November 2009

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References
HCL, viewed 23 August 2012, <http://www.hcl.in/> HCL Technologies Limited-2012, viewed 24 August 2012, <http://www.hcltech.com/> HCL Infosystems Limited-2011, viewed 24 August 2012, <http://www.hclinfosystems.in/> Hcl Support Service -2010, viewed 23 August 2012, <http://www.hclsupportservice.in/> HCL-2010, viewed 25 August 2012, <http://www.hclcomnet.co.in/index.html> HCL Technologies Limited-2012, viewed 26 August 2012, <http://www.hcltech.com/business-

services>