team briefs. • The importance of being ready for: Meetings. media. at some point you will need to present information to your team. conferences. There are many activities that can build up your presentation skills. a client or your superior. interviews . These activities can be used in a presentation class or in a group of peers looking to improve how well they make presentations.Presentation Skills • Introduction to presentations: No matter what business you are in. sales.

3.Presentation Skills • • 1. • 1. 3. 4. 4. 2. 5. 2. Activity: Solid Synopsis Steps: Make groups of 7 to 9 Give them the themes below They practice and display it in the form of a skit in 3 to 5 minutes The topics can be given to more than one team Themes: How to influence a person Attending an interview A team meeting – Fund raising for an underprivileged school Stopping and argument A news report from different parts of the world about the end of the world .

This documentation should NOT just be your slides from the presentation! Instead post special slides with your highlights explained with relevant post-analysis for the audience. If you present in another language than your native. Engage the audience! Ask questions and have them put their hands up. but then you have to me a master storyteller.Presentation Skills Take away for the students: • • • • For the professional speaker Do’s Think carefully before the event: what does this audience want to hear? Hint: they are not interested in hearing how great you or your company are. Avoid monotony by using variation and surprises in your slide styles during your presentation. The presentation that you post should be complemented by short texts. Also show you contact details and the link to your documentation on your blog or on an internet service like Slideshare. Listen to their feedback and watch yourself: would you understand and appreciate your presentation? End by showing a slide with a key question or action point aimed at the the audience. Find a story about people (yourself and/or others) that illustrates your message and tell it with passion. But don‘t insult them with silly game play. Explain the problem you are working with and then tell the story and visualise the solution. improves your image. This has worked for thousands of years! Hire a speaker coach that helps you trim you body language and voice. they want to learn new things that can make THEM more successful. Never try to cram a 30 minute speech into a 20 minute time slot! Be visual. Use a dark background on your slides. Construct your presentation based on the classic drama: Start with a Set-up. Takes only a minute. • • • • • • • • • • • • • • • . Storytelling always beats lectures! Start by urging the audience not to take notes. say that you will post your presentation online immediately afterwards. 2 or maybe 3 things that you want to talk about. Getting your message out is about being understood and respected. Read my lips: less text. Use a spell checker on all your slides. Focus on 1. use pictures and videos that illustrate your points. then Present the problem(s). then proceed to the Confrontation and finally the Resolution. as it is easier to read for the audience and better for the video cameras. to encourage discussions afterwards. don‘t hold on to the speaker stand! Use a remote clicker to control your presentation. Make sure that all the links to web sites that you have mentioned are active. consult a language tutor to improve your pronuncation as much as possible. Test your presentation on other people beforehand and videotape yourself. more visuals! You can do great presentations without any visuals. Remember that 70% of your communication is in your body language! Speak slowly to increase the understanding and respect for what you are saying. speaker notes describing your pictures (since you show very little text during your presentation!) Keep an eye contact with the audience. and move around the stage.

Make sure the audience see you and maintain eye contact with them. expand on the subject. then first let the audience read it and then. • • • • • • • • . You‘re not running an amusement park. If you have to use text bullets. very seldom. Don’t use complete sentences in your slides. not in your fireworks. Don’t use cute or unusual photos that are not illustrating exactly what you are talking about. the interesting stuff should be in your content. nobody will hear what you are saying. Let the audience interpret the slide for a while. Don‘t mention tips like ―be sure to check out the website www. Never use acronyms without spelling them out and explaning what they mean.fancynewstuff. which is very. Don’t use hard-to-read fonts or garish backgrounds that obscures the text. Don’t start talking immediately on top of your slides. Don’t waste you audience’s time by presenting the history and organization of your organisation.Presentation Skills • • • • • Don’ts Don’t read word by word from your script. It distracts the audience. on your own words. Unless it is essential in order to understand your presentation. such as texts that fly into the slide or ANY other disturbing transitions. Don’t talk too fast and try to cram a 45-minute presentation into a 30-minute time slot by speaking at machine gun pace. Your voice shall tell the story and the slides shall only support it. then add your comments. Don’t hide behind the computer or speaker stand. Instead use stiff cue cards with key words and starter sentences. You will sound like a robot and miss the all-important eye contact with the audience. keep them very short and very few per slide. Don’t use You might just as well stay at home. All essential facts mentioned need to also be visual. Don’t read from text bullets in Powerpoint. it has great features‖ without displaying a slide with both a picture of the web site and the URL in big letters + a note stating that the URL will be in your posted presentation.

finger-snapping.depending on the occasion linked or not to the subject) and your body language.adapt ideas to be very very quick and easy to manage) Quirky ideas . .have everyone demonstrate their ringtones at the same time. cartoons and video-clips Diagrams Sound-clips Straw polls (a series of hands-up votes/reactions which you record and then announce results) Inviting a volunteer to take the stage with you (for a carefully planned reason) Audience participation exercises Asking the audience to do something physical (clapping. deep breathing. awards and recognising people/achievements Book recommendations Fascinating facts (research is easy these days about virtually any subject) Statistics (which dramatically improve audience 'buy-in' if you're trying to persuade) Games and exercises (beware of things which take too much time .(use your imagination .Presentation Skills • • • • • • • • • • • • • • • • • • • • • • • • Tips to engage audience: Stories Questions and hands-up feedback Pictures. blinking. and other more inventive ideas) Asking the audience to engage with each other (for example introductions to person in next chair) Funny quotations (be careful not to offend anyone) Inspirational quotations Acronyms Props Examples and case-study references Analogies and fables Prizes. and the changing tone and pitch of your voice. or see who has the fastest/slowest watch time. or the most pens in their pocket/bag . shouting.

Plastic cups 1.Activity – The tower 1.Make the tallest tower in teams . Props: .Time taken – 7 minutes . Instructions: .

DON'T just grind away at work every day. DO encourage individuals to share challenges and successes. Watch each other's backside. DON'T allow team members to ignore a failure. Don't leave a meeting with out document decisions made. 5. DO encourage individuals to collaborate on projects. . Clarify who's got the lead. DO give helpful feedback and advice. DON'T let team members indulge in turf protection. Keep track of actions needed. Mix and match talents — irrespective of roles. #7. Commit to something big. DON'T let a faltering teammate hang out to dry. #4. Have fun. DON'T just meet and listen to status updates. #2. #8. DON'T assume you know who will do what. DO ask someone to take notes and distribute. DO create a shared goal and make it happen.Working in teams Take away for the students: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • #1. #3. Study your mistakes. DO discover each other's talents and use them. Open up the sandboxes. #9. DO make time to laugh and play together. Share personal success and challenges. DO clarify your expectations and assumptions. DON'T just talk about projects and work tasks. DO talk about what the team will do differently next time. DON'T be limited by your roles. #6.

• • Do not make the team work boring. whatever you are doing or going to do. • Don’ts: • • Never pass one‘s word to another. • • Finally.Working in teams Take away for the students: • Dos: • • At first. • • Do not mention the weakness of others to leader to prove your ability. . • • Keep yourself clear about your position and speech. • • Mental strength is required at any negative situation. it is to build a well rapport with all the members of the team. make it enjoyable by your skill. try your best to finish the work successfully. • • Do not turn back from your promises because of situation. • • Think positively. then speak and do not let it go as wiliness. confirm your participation. • • Understand the situation first. • • Do not stay inactive.

the previous day. Your project is due in two days . Write to your boss explaining the reason for your late coming. • Write to your Team Lead requesting leave.Cases • You have been reporting late to work for the past three days and your boss makes a point about it in front of your teammates. • Write an email to your teammates where you explain the revisions you made to your project as decided in the team meeting. as your mother has taken seriously ill all of a sudden.Email etiquette .

This has had an effect on your health and your doctor has advised you to get enough sleep everyday in order to relieve the stress.Email etiquette . in your attempt to complete a project before the deadline. . • You and your team have been keeping very long hours recently. Write to your Team lead explaining the situation and request him/her to let you go early. Write to him/her explaining it and request a meeting so you can discuss the issue.Cases • You are in a project in which you don‘t have much expertise and need some guidance from your Team Lead.

Always keep your signature line up-to-date. I hope all is well. Always greet your addressees. phone/fax number. How are you?‖ or ―Hello. 2B. • . ―Hi. be sure that you do not select Reply All just to say. direct line (preferential). ―Happy Birthday buddy!‖ again. 3. See #7 regarding when it‘s better to just pick up the phone instead of emailing back-and-forth. never reply before the person in the ―To‖ field. Take this email ‗offline‘ so that only John is addressed. title. social media handles (it‘s 2012!). Many people often use your signature line for their address book so ensure that all of the essentials are available in your signature: name. 2. company mailing address and website link. Example: Subject: Happy Birthday John! If you‘re CC-ed on a similar-type email. A simple. Speaking of being CC-ed – if your name is in the CC field. email address (this is debatable because many can often find this information from the email itself). Never ‗Reply All‘ in group threads when the reply is only applicable to one person.Email etiquette Take away for the students: • • • • • • 1. company. See #4B 4B. 4. This shows impatience and a disregard for an unstated hierarchy.‖ 1B.

but the best thing you can do in this situation is wait. I plan to meet with my CEO to see if there is an opportunity for partnering among our two firms. Have you ever clicked Send before adding that last piece of information? Ever click Send and realize you sent it to the wrong person? How can you resolve this issue? • Don‘t address your email to anyone until you‘ve re-read the content and are 110% sure it‘s ready to be sent. Meeting face-to-face will decrease any additional chances for miscommunication. it was great meeting you at the Dog Show last weekend. there is nothing like a human voice. Do not rely solely on the spell check to capture incorrect word choice. etc. Always RE-READ emails before clicking SEND. A simple ―Thank you‖ tagged at the end of your email will suffice. and then schedule an appointment with the other person involved. By the way. grammar. It sounds cliché. EVER reply to an email when you‘re upset. This will eliminate the possibility of sending it prematurely. • 6. Then save it in your drafts. Make sure any questions you raise. angry. especially if the word is spelled correctly. I look forward to talking with you again soon. EVER. • Bonus Tip 11. So when all else fails. your dog was adorable! He reminded me of old yellow. If you still feel the same way. content. Check spelling. Always RE-READ an email before you reply. Remember. send it. Think of the line of business they‘re in: are they in the government sector. • 10. haven‘t already been answered in the original sender‘s email. this is preferential). Wait 24 hours and then re-open the email. which is ALL CAPS). flow. • Example: Hi Jane. If you find yourself going back-and-forth with someone (either in a negative or positive way). Based on our discussion. sentence length. • 8. Leave the . etc. Always thank someone for his or her time and cooperation. it‘s often MUCH easier (caps here are used for emphasis and not for yelling) to pick up the phone. NEVER. • 9. Some people choose to include ―Thank you‖ in their signature line (again. • 6B. remember that emails are READ and everyone READS (interprets) differently. or interpretation. you can still trash it. pick up the phone. If you find yourself typing and typing and typing.‘ who‘s to say that this minor mistake doesn‘t prove to be a costly one. Most email services do not offer an ―Un-send‖ button. email is now just 1 step away from SMS/text messaging so the body of an email should not be written as if it were a dissertation. Alternatively. Take care! • Spell check will not correct this sentence to read ―He reminded me of old Yeller. which may not be image/picture-friendly? Ask yourselves these questions before clicking Attach. Remember. jot down a few key points from the email. Start typing the email (but don‘t include anyone in the To field (see bonus tip #11). Attachments: keep your audience in mind when sending attachments. or emotional. See #7 • 7. While the follow-up email was intended to ‗bring home a sale.Email etiquette Take away for the students: • 5. There is no clear text for tone (aside from yelling. may actually turn out as a turn off.‖ What could have been a potential business lead. which typically has small inbox storage? Do they use older email services such as Lotus Notes.

4. 5. 2. . 7. 3. 6.What is your learning? 1.

Questions .


Ms.Thanks to the people who share their knowledge resource 1. VINITA GOSWAMI . GITAM University 5.Valli . Allan Thomas .P.M. The Google 2. Dr. National Restaurant Association – Educational Foundation 3.Registrar.Assistant Professor 4. Prof.