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Empowering Pharma Front-line Managers in their roles as …
DEEP-DIVE INTO THE BOOK
Leading MRs in the new economy
• Where “Push” and “Pull” don’t get results. • Peter Principle and Preparing for the role of the FLM.
Three skillsets required to become a SuperWiser FLM with a SuperVision.
1. Professional Knowledge to gain respect. 2. Managerial Competence to be an effective business manager 3. Emotional Intelligence to engage the emotions and inspire teamwork.
7 Management Skills for Effective Front-line Sales Management
1. Basic Management Skills – POEM 2. Time Management 3. Communication 4. Rapport-building 5. Team-building 6. Decision-making 7. Problem-solving
5 Functional Dimensions of an FLM
1. Goal-setting and Sales Planning 2. Field Training 3. Performance Management 4. Field Sales Management
5. Conducting Business Meetings and Event Management
Understanding the Importance of EI and its impact on MR Motivation and Behavior.
1. The theory of Multiple Intelligence
2. Understanding Emotional Intelligence 3. EI at the workplace 4. Apathy, Sympathy, Empathy 5. Understanding the dynamics of motivation 6. Role of emotions in MR motivation
Acquiring Leadership Skills to Lead MRs
1. What is Leadership 2. Principles and Values of Ethical Leadership 3. Characters and Qualities of an Emotionally Intelligent Leader 4. Are Leaders Born or Made? 5. Styles of Leadership 6. Leadership Skills for the SuperWiser Front-line Manager
Front-line Pharma Sales Management
1. Pharma Sales Team Leadership 2. 10 Steps for New Front-line Managers 3. Understanding Motivational Needs of PSRs 4. New Business Development 5. Consultative Selling – A New Approach to Pharma Field Sales.
6. CRM for Customer Loyalty
7. Information Technology and the FLM 8. The Rise of Retail Chains and Pharma Distribution 9. Recruiting Winners and Transforming Losers
And much more…
Not only to make you an effective FLM but to empower you to move to the next level of leadership.
When covering new territory it always helps to have a map!
BUY THE BOOK!
MRP Rs. 799/Special Offer Price Rs. 499/-
TWO FOR THE PRICE OF ONE
Get HardKnocks for the GreenHorn (MRP Rs. 599/-) AND SuperVision for the SuperWiser Front-line Manager for Rs 799/-
Please add Rs. 1 for processing charges. Inclusive of delivery charges by SpeedPost.
HOW TO PURCHASE
Please pay through bank transfer to SB account no. *07141000006761* of “Anup Soans” HDFC Bank, Mosque Road, Frazer Town Branch, Bangalore – 560005. RTGS/NEFT IFSC: HDFC0000714 and inform by email to firstname.lastname@example.org and SMS 9342232949. Or you can send a cheque favoring "Anup Soans” to: Anup Soans, 101 - North Forte Apts; 22, North Road, Cooke Town, St. Thomas Town P.O. Bangalore - 560084