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Stress: Most useful and widely used definition

"The adverse reaction people have to excessive pressures or other types of demand placed on them at work"

In less formal terms, we feel stressed when we feel that things are out of control

Relationship between Stress and performance

Source : Trinity College, Dublin, Ireland

Objective of the study


Finding the Most Important Stressor
For the IT Industry For each company

Ranking the companies on Overall Stress Level Other Findings

Methodology Data Collection


Literature Review
Studying the existing available work in this field

Primary Data
Data collection using descriptive Research technique from some IT firms

Secondary Data
Data regarding the stress level/ work-life balance, satisfaction level of the employees for some IT firms

Data Collection
Data Collected from employees working on a same project and at the same level
Accenture IBM Cognizant HCL TCS Others

Sample Size for Primary Data - 120

Organizational Role stress-scale


Inter-Role distance

A comprehensive tool to elicit data about the different role stressors afflicting a respondent

Role stagnation

Personal inadequacy
Role expectation conflict Role erosion Role Overload

Resource inadequacy
Role isolation Self-role distance

Role ambiguity

The Questionnaire

Building up the Stress


Rin RA SRD PI RI RO RE REC 2.32 3.35 2.90 1.00 2.00 3.00 4.00 2.37 2.74 2.58 2.85

2.92 2.61
2.87

RS
IRD 0.00

Literature Review
Resource Inadequacy Role Overload Personal Inadequacy Role Stagnation Role Erosion Inter-role Distance Role Expectation Conflict

Primary Data
Role Stagnation Role Isolation Inter-Role Distance Role Erosion Role Inadequacy Self - Role Distance Role Overload

Self-Role Distance
Role Ambiguity Role Isolation

Personal Inadequacy
Role Ambiguity Role Expectation Conflict

Secondary Data
Work Life Balance Stress Level
6 Work Life Balance

15 samples per organization


Latest reviews

Average Stress level

Calculation

Overall Role Stress


2.9 2.88 2.86 2.84 2.82

2.8
2.78 2.76 2.74 2.72 2.7 TCS IBM HCL Accenture Cognizant

Secondary Data
1 2 3 4 5
HCL

Primary Data
TCS

TCS

IBM

IBM

HCL

Accenture

Accenture

Cognizant

Cognizant

Analysis: Company Specific


Company Most Important Stressor Stressor Score 3.33 3.36 3.4 3.5

Accenture Cognizant IBM HCL

Role Stagnation Role Expectation Conflict Role Overload Role Stagnation

TCS

Role Stagnation

Analysis: Gender Wise


Male
Role Stagnation Resource Inadequacy

Female

Role Stagnation Role Expectation Conflict

Self-Role Distance

Recommendations
Career Counselor Proper implementation Effective Management
Flexibility in shifting from a project

Job Enlargement Accreditation & Licensing programs

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