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Communication is the process by which the source transmit any messages, ideas, information, to the receiver through the

medium . Barriers of communication are the hindrances of difficulties involved in the process of communication which distort the message from being properly understood by the receiver.

Communication. Barriers to Communications. Types of Barriers to Communications. Implications of Barriers. How to overcome Barriers. Conclusion.


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Physical Barriers Language Barriers Cross Cultural Barriers Personal-Psychological Barriers Socio-Psychological Barriers Status Barriers Organization Barriers

Noise Time and Distance Age Defects in medium / channels

Different Languages Difference in Accent / Pronunciations Jargons Semantic Barriers

Word having different meanings Bypassed instructions Denotations and Connotations Poor Vocabulary Grammar and Punctuations

When the sender and receiver of a communication come from different cultural backgrounds a cultural barrier is erected and messages are misunderstood. By cultural we mean the behavioural characteristics typical of a group of people. Cross cultural barriers are erected by different national and religious backgrounds, different value system, differences in language and literature and even different perceptions of time.

crop up when send a message on one channel and it is received on another. When people communicate, they communicate parts, feelings, opinions or barriers. Example : a) Indians are the most tolerant people in the world (opinion).
b) 48% of Indian population is illiterate

MISUNDERSTANDINGS: Some times problems

THE EFFECT OF EMOTIONS: While considering the language barrier we have referred to the effect of Emotional loaded word like profit and bonus. We must now mention how joy, sorrow, worry, etc. act as a barrier to communication. when we are happy, contented and secure we ignore rumors or stories about the bad intentions of the management.

The adult human mind usually resists change. When a message is received containing a new idea, the person receiving the message unconsciously becomes inattentive. Mr. Haiman expresses the psychological aspect of this communication problem very aptly.

UNCLARIFIED ASSUMPTION Making assumption is a common practice with most of us. Whenever we make statements like it for granted that this is an unchanging fact and exists like a stone or a rock. Often we find that the assumption made by the sender of the person who receives the message.

Managers believe that all clerks are lazy.

News letter is perceived as propaganda sheet.

Important feedback given by sub ordinates is not paid attention by superiors.

Hierarchical Barriers Specialization of Workforce Wrong choice of Medium Information load Organization Policy

Loss of Trustworthiness Financial Impact Delay in completion of tasks Can lead to unrealistic assumptions Discomfort in relationships Can damage public image

Sender Receiver Situation Related Barriers

Total Impact= 0.07Verbal + 0.38 Vocal + 0.55 facial

Proper Encoding & Decoding of message Understanding of situation Selection of Medium Maintenance of Instruments Feedback Open Mind & Positive attitude Develop Good Listening Skills Eliminate fear

For effective communication multiple channels should be used as it increases the chances of clarity of message. The message is reinforced by using different channels and there are less chances of deformation of message.

E.g. Telephone is better than memos. Email is better than telephone. IM is better than E-mail. Radio is better than TV.

The key to the communication process is to have understanding on the part of the receiver. There are many barriers to good communications that must be overcome for communications to be successful. Learn to be an active listener as part of successful communications.


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