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Analysis of Absenteeism

Presented as Final Training Report By:

Eshant Bhardwaj

Analysis of Absenteeism

Company Profile Venue of the Project Housing Development Finance Corporation (HDFC) is the first one to receive an in principle approval from the Reserve Bank Of India (RBI) to set up a bank in private sector, as a part of RBIs liberalization of the Indian Banking Industry in 1994. The bank was incorporated in August 1994 in the name of HDFC BANK LTD. and started operations as a scheduled commercial bank in January 1995.

HDFC Bank is among the only BANK LTD. HDFC 12 companies listed in Worlds largest Stock Exchange i.e. LUDHIANAStock Exchange (NYSE) . New York

Analysis of Absenteeism

ABSENTEEISM

Failure of employees to report for work When they are scheduled to work

Analysis of Absenteeism

OBJECTIVES
To check the absenteeism rate among the employees of HDFC Bank.. To identify the factors which lead to absenteeism To undertake a detailed study of Chronic Cases

RESULTING IN INCREASE OF COST

Analysis of Absenteeism

Cost of Absenteeism

Productivity

Administrative

Financial

Analysis of Absenteeism

Cost Defined.
Productivity

Absent staff place an extra burden on the whole organization Time lost in the sourcing and training of new or replacement staff Morale and motivation issues can greatly decrease the productivity of staff

Administrative

Increased supervisory and administrative costs in the monitoring and management of absenteeism programme Increased costs associated with securing replacement staff

Financial

Salary costs for new or replacement staff Overtime payments Medical and insurance costs may increase

Analysis of Absenteeism

RESEARCH METHODOLOGY
Sources of Data
Primary Source : Data is collected by getting the questionnaire filled and by interviewing employees. Secondary Source : Data is collected from past accounts and records of the employees by going through the books provided by the bank. Sample Size :- Sample size is of 30 among Executives & Sr. Executives.

Analysis of Absenteeism

DATA ANALYSIS
Absenteeism Rate of Employees 80%

70%
60% 50% 40% 30% 20% 10% 0%

B/w 1-5
B/w 5-10 Above 10

Analysis of Absenteeism

How often you remain absent from office?

5% 15%

B/w 1-5
B/w5-10
80%

Above 10

Analysis of Absenteeism

Do you take leave before a day-off?

65%

35%

Yes

No

Analysis of Absenteeism

For What reasons you remain absent from office?

Sickness
15%

20%

Lack of Interest
Poor Working Conditions Long Working Hours Personal Reasons

20%

15%
30%

Analysis of Absenteeism

How is your Work Environment?

10%

Good
50%

40%

Satisfactory Poor

Analysis of Absenteeism

How many hours on an average you work for overtime?

10%

1 Hour
40%
50%

2 Hour 3 Hour

Analysis of Absenteeism

Are there adequate welfare services provided?

60%

40%

Yes

No

Analysis of Absenteeism

RELATIONSHIP WITH SUPERIOR

30% 40%

Satisfied
Level Dis-satisfied
30%

Analysis of Absenteeism

MONOTONOUS WORK

15%

Yes

No
85%

Analysis of Absenteeism

In your opinion, how ABSENTEEISM can be controlled

20% 40%

Change Management Style Change Working Conditions

40%

Provide Incentives

Analysis of Absenteeism

Which factors motivated you to attend regulary?

Good Employer relations


15% 40% 30% 15% 20% 15%

Work Environment
Provide Incentives Future Prospects Recognition of Work

Analysis of Absenteeism

FINDINGS
Causes of Absenteeism Poor Working Conditions Nature of Work [MONOTONOUS WORK, LONG WORKING HOURS] Absence of Regular Leave Arrangement Superior Subordinate Relationship Lack of Interest Willful Dis-regard of Rules and Regulations Un-skilled Workforce Miscellaneous Causes (Alcoholism and Gambling habits)

Analysis of Absenteeism

EFFECTS OF ABSENTEEISM

Normal work-flow in the office is disturbed. Difficulty is faced in completing the target on time. Employees lose wages for the unauthorized absence of work. Habitual Absentees may be removed from service causing them great hardship. When a number of employees absent themselves, there is extra pressure of work on their colleagues who are present.

Analysis of Absenteeism

SUGGESTIONS TO CONTROL ABSENTEEISM

Better Working Conditions. Proper Selection. Proper Orientation. Good Supervision Provision of Welfare Incentive Bonus to regular employees. Disciplinary action against absentees. Employee Counseling.

Analysis of Absenteeism

Limitations

Time was biggest constraint. It was difficult to get appropriate absenteeism rate in just 2 months. There may be some people who are afraid to blame their superiors or to quote wrong about work Environment. So we have to But we cant rely on them. The Bank refused to give duplicate copies of the attendance books and other material as a security measure.

Analysis of Absenteeism

BIBLIOGRAPHY
Books
Human Resource Management (T. N. Chabra) Human Resource Management (V. S. P. Rao)

Websites
www.hdfcbank.com www.google.com www.nyse.com www.citehr.com

Analysis of Absenteeism

Thanks & Regards

Eshant Bhardwaj