Teams.

ppt (Bus 1301)
TEAMS

Teams.ppt (Bus 1301)
Team Decision Making
Team Decision Making
(Article by Zenger, et al.) (Article by Zenger, et al.)


The middle manager’s task of collecting
The middle manager’s task of collecting
information from down below and passing
information from down below and passing
it on upstairs is going to either be
it on upstairs is going to either be
automated or vanished.”
automated or vanished.”
-Alvin Toffler
-Alvin Toffler

Teams.ppt (Bus 1301)
Team Decision Making
Team Decision Making
+
What do you need to
What do you need to
know to be an excellent
know to be an excellent
Leader?
Leader?
+
How can the Leaders
How can the Leaders
make themselves a vital
make themselves a vital
part of this
part of this
organization?
organization?
Y
Recommendations:
Recommendations:
«
Develop self-motivated Develop self-motivated
people - those who have people - those who have
learned to learn learned to learn
«
Work with people who Work with people who
knows the Vision knows the Vision
«
Build a Prayer team Build a Prayer team
«
Champion cross-functional Champion cross-functional
efforts efforts
«
Learn as much of this as Learn as much of this as
you can in your classes and you can in your classes and
experiences at Baylor experiences at Baylor

Teams.ppt (Bus 1301)
The Trouble with Teams
The Trouble with Teams
(Article by Dumaine) (Article by Dumaine)
×
Virtual Teams
Virtual Teams
~
members talk by computer
members talk by computer
~
members take turns as leader
members take turns as leader
×
Management Teams
Management Teams
~
managers from various functions like sales,
managers from various functions like sales,
production, and credit
production, and credit
×
Quality Circles
Quality Circles
~
workers and supervisors meet periodically
workers and supervisors meet periodically
to discuss problems
to discuss problems
~
dinosaur???
dinosaur???

Teams.ppt (Bus 1301)
The Trouble with Teams
The Trouble with Teams
(Article by Dumaine)
(Article by Dumaine)
B
Work Teams
Work Teams

workers do daily work
workers do daily work

self-managed
self-managed
B
Problem Solving Teams
Problem Solving Teams

knowledge workers gather to solve a specific
knowledge workers gather to solve a specific
problem, then disband
problem, then disband

Teams.ppt (Bus 1301)
The Trouble with Teams
The Trouble with Teams
(Article by Dumaine) (Article by Dumaine)
#
Wrong team created for the job
Wrong team created for the job
#
Teams get launched in a vacuum
Teams get launched in a vacuum

no training
no training

no support
no support
#
Teams are overused
Teams are overused
#
Payment
Payment
#
Reengineering
Reengineering
=
=
esprit de corps?
esprit de corps?

Teams.ppt (Bus 1301)
Conflicts Among Teams
Conflicts Among Teams

Teams.ppt (Bus 1301)
Conflict Management
Conflict Management
B
Model for Conflict Management
Model for Conflict Management

who
who
is involved?
is involved?

what
what
is the real conflict?
is the real conflict?

when
when
did it happen?
did it happen?

where
where
did it happen?
did it happen?

resolution attempts?
resolution attempts?

consequences of the conflict?
consequences of the conflict?

Teams.ppt (Bus 1301)
Conflict Management
Conflict Management
B
Identification of Solutions
Identification of Solutions

develop a positive
develop a positive
attitude
attitude

establish ground
establish ground
rules
rules

identify
identify
interests
interests
of the parties
of the parties

develop
develop
alternatives
alternatives

identify
identify
criteria
criteria
for selection
for selection

Teams.ppt (Bus 1301)
Conflict Management
Conflict Management
B
Implementation
Implementation

develop a plan of action
develop a plan of action

+
who
who
+
what
what
+
when
when
+
how
how
+
why
why

determine how to handle conflict in the future
determine how to handle conflict in the future

Teams.ppt (Bus 1301)
Solving Conflicts in the
Solving Conflicts in the
Workplace
Workplace
Y
Conflict Resolution Suggestions
Conflict Resolution Suggestions
0
Listen - What do others really want
Listen - What do others really want
O
Keep emotions in neutral and actions
Keep emotions in neutral and actions
in drive
in drive
O
Track the conflict to its source
Track the conflict to its source
O
Communicate continually and frankly
Communicate continually and frankly
O
Get people together on small stuff first
Get people together on small stuff first






Teams.ppt (Bus 1301)
Leading Groups & Teams
Leading Groups & Teams
B
Types of Teams
Types of Teams
B
Causes are Symptoms of Unproductive
Causes are Symptoms of Unproductive
Teams
Teams
B
Building Team Performance
Building Team Performance
B
Supervisors vs. Leaders
Supervisors vs. Leaders
B
Team Leader Values
Team Leader Values
B
Team Leader Skills
Team Leader Skills

Teams.ppt (Bus 1301)
The New Teamwork
The New Teamwork
(article by Keenan and Ante)
(article by Keenan and Ante)
Net-collaboration technology
Net-collaboration technology
*
*
New processes
New processes
; product & design,
; product & design,
supply chain arrangement, sales and
supply chain arrangement, sales and
distribution relationships
distribution relationships
*
*
Common language/ meeting panel
Common language/ meeting panel
*
*
Distance interaction
Distance interaction