Part 12 eGovernance

Third Year Information Technology

MANAGEMENT INFORMATION SYSTEM
Tushar B Kute,
Sandip Institute of Technology and Research Centre, Nashik http://www.tusharkute.com

WHAT IS E-GOVERNANCE?

It is the use of a range of modern Information and Communication Technologies such as Internet, Local Area Networks, mobiles etc. by Government to improve the effectiveness, efficiency, service delivery and to promote democracy

 making government more accessible and accountable to the citizens.E-GOVERNANCE  E-governance refers to governance processes in which ICT play an active and significant role for  efficient and effective governance.  providing new governance services and products .

 Information is power and information management is political .GOVERNANCE.  .INFORMATION PERSPECTIVE Representative democracy relies on supposition that best way to make a decision is wider participation for all its citizens having access to relevant information.  Government is by nature an information intensive organization.

IT FRAMEWORK Expansion of Internet and electronic commerce.GOVERNANCE. digital economy and dealing with knowledge oriented societies.  Electronic Governance is an emerging trend to re-invent the way the Government works.  A new model of governance would be based upon the transactions in virtual space.  . is redefining relationships among various stake holders in the process of Governance.

"  .political. social and administrative.E-GOVERNMENT VS. E-GOVERNANCE "Government's foremost job is to focus society on achieving the public interest."  "Governance is a way of describing the links between government and its broader environment .

GOVERNMENT VS. GOVERNANCE Government Superstructure Decisions Rules Implementation Outputs Governance Functionality Processes Performance Coordination Outcomes .

GOVERNMENT SEEK TO ACHIEVE Good governance  Trust and Accountability  Citizen's awareness and empowerment  Citizen's welfare  Democracy  Nation's economic growth  .

ICT CAN CONTRIBUTE… Good governance  Trust and Accountability  Citizen's awareness and empowerment  Citizen's welfare  Democracy  Nation's economic growth  .

FOUR PHASE E-GOVERNANCE REFERENCE MODEL .

E-GOVERNANCE REQUIREMENTS Large Reach Government to Citizen Services (G2C) Citizen Proximity Government to Business (G2B) Regulations Cheaper Delivery Channels 24 * 7 Availability Government to Government (G2G) Government to Employees (G2E) Elaborate Processes Service Quality Low Costs .

CARD. Hospital Mahiti Shakti. Chhattisgarh Infotech Promotion Society. census online. 7/12 Online . Automatic Vehicle Tracking Management system etc Dharani Project System. VOICE. Nai Disha Lok Mitra Bhoomi. tender notice. Kaveri Setu.STATE E-GOV INITIATIVES State/Union Territory Andhra Pradesh Chattisgarh Delhi Goa Gujarat Haryana Himachal Pradesh Karnataka Maharashtra Initiatives e-Seva. . Khajane.

set up the core infrastructure and policies  To create a citizen-centric and businesscentric environment for governance.NEGP To lay the foundation and provide the impetus for long-term growth of eGovernance within the country  To create the right governance and institutional mechanisms.  .

 state (total 11)  and integrated service levels(total 07) .NEGP  Implements a number of Mission Mode Projects(MMP) at the  center( total 09).

transparency & reliability" .NEGP VISION  "All Government services accessible to the common man in his locality through a Onestop-shop (integrated service delivery) ensuring convenience. efficiency.

. Gram Panchayats (Rural) .  E-Courts  • • • • Property Registration.  Passport/VISA.  Road Transport .  Central Excise.  Land Records .  Pensions.NEGP SERVICES Income Tax. Municipalities . Agriculture . • Employment Exchange.  Company Affairs. • Police .

CITIZEN SERVICE: THE BEST CHANNEL FOR EACH CITIZEN Counter Call Center Internet E-Mail Mail Kiosk Integrated Citizen Facilitation Center Citizen Service/Correspondence/eCommerce Integrated Backend Content Delivery Service Providers Suppliers & Partners .

E-GOVERNMENT REQUIREMENT IN INDIA Population is very large  Wide spread corruption  Slow and Lethargic bureaucracy  Red Tapism  Slow decision making process.  .

standards of egovernment. Consistent and reliable Infrastructure Ensuring access. Coordinating between implementing agencies Issues of language and communication Inclusion o f All Educating citizens ICT capacity building .E-GOVERNANCE CHALLENGES Ability to use required technologies Performance indicators. to useful information and services.

MAIN SERVICES IN INDIA  http://www.com . Sandip Institute of Technology and Research Centre.html Tushar B Kute.ac.in/~prathabk/egovernanc e/egov_products_services.it.tusharkute. Nashik http://www.iitb.

Sign up to vote on this title
UsefulNot useful