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Network Operations Center

• A network operations center • (or NOC, pronounced "nok," • is one or more locations from which control is exercised over a computer, • television broadcast, or • Telecommunications networks,

PSTN, ISDN, PLMN 2G, 2G/3G etc.

• either to manage different networks or to provide geographic redundancy in the event of one site being unavailable or offline.One NOC or more than one NOC • Large organizations may operate more than one NOC. .

• Communication line alarms (such as BER. line coding errors. in a telecom environment. FER. and circuits down) and • other performance issues that may affect the network. NOCs are responsible for monitoring for • Power failures. CER. • For example.Responsibility of NOCs • NOCs are responsible for • monitoring the telecom network for alarms or certain conditions that may require special attention to avoid impact on the network's performance. .

• For severe conditions that are impossible to anticipate – such as a power failure or optical fiber cable cut – NOCs have to immediately contact ENGINEERS to remedy the problem. .Responsibility of NOCs • NOCs analyse problems. • If necessary. perform troubleshooting. and track problems through resolution. NOCs escalate problems to the appropriate personnel. communicate with site ENGINEERS and other NOCs.

• a corner of the wall is sometimes used for showing a news or weather TV channel. • ongoing incidents and general network performance.NOC ENGINEERS • NOCs are frequently laid out with several rows of desks. all facing a video wall. as this can keep the NOC ENGINEERS aware of current events which may have an impact on the network. . which typically shows details of • highly significant alarms.

NOC OPERATIONAL (24*7*365) • NOC staff may perform extra duties. these calls will be answered there. • as the NOC may be the only continuously (24*7*365) staffed part of the business. • a network with equipment in public areas (such as a mobile network BTS) may be required to have a telephone number attached to the equipment for emergencies. .

Tier 1 –tier 4 NOC engineer • NOCs often escalate issues in a hierarchic manner. . whereas others may be of level "tier 3" or "tier 4". which define how experienced/skilled a NOC engineer is. so if an issue is not resolved in a specific time frame. the next level is informed to speed up problem remediation. some problems are escalated within a NOC before a site engineer or other network engineer is contacted. • A newly-hired NOC engineer might be considered a "tier 1". • Many NOCs have multiple "tiers". • As such.

Lot of monitors (front).Overview of a typical NOC. backbone overview (back) and news broadcast on TV-set (right) .

. • Networks may use CS or PS. • Each terminal in the network must have a unique address so messages or connections can be routed to the correct recipients.• • • • A telecommunications network is a collection of terminals. links and nodes which connect together to enable telecommunication between users of the terminals.

Example of how nodes may be interconnected with links to form a telecommunications network .

• telecom channels. • They include • terminals. and • telecom control software. • Early networks were built without computers. • telecom processors.Five basic components of telecom n/w • All telecom networks are made up of five basic components. • computers. but late in the 20th century their switching centers were computerized or the networks replaced with computer networks. .


Operation and Support System • Operation and Support System • The operations and maintenance center (OMC) is connected to all equipment in the switching system and to the BSC. regional. • An important function of OSS is to provide a network overview and support the maintenance activities of different operation and maintenance organizations. and local operational and maintenance activities that are required for a GSM network.OSS . . • The OSS is the functional entity from which the network operator monitors and controls the system. • The purpose of OSS is to offer the customer cost-effective support for centralized. • The implementation of OMC is called the operation and support system (OSS).


LAs .

MSC/VLR Service Areas .

PLMN Network Areas .