and Department of Political Science University of Jammu

Management, Leadership and Communication

Indian Police: Trends – Current Patterns and Options – Policy and Choices

11/14/09

Anurag Gangal, Director and Professor, JU

1

Management

Leadership

Communication
11/14/09 Anurag Gangal, Director and Professor, JU 2

and Department of Political Science University of Jammu

1. 2.

3.

4. 5.

Existing Management Trends in Indian Police - I Hierarchical Top to Bottom – Vertical Not to Question Why but to Do and Die Superior is THE BOSS Subordinate=Inferior

Top Person

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

11/14/09

Anurag Gangal, Director and Professor, JU

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and Department of Political Science University of Jammu

Existing Management Chart of Indian Police – II
Top Person Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate Subordinate
11/14/09 Anurag Gangal, Director and Professor, JU 4

and Department of Political Science University of Jammu

1. 2. 3. 4. 5. 6. 7. 8. 9.

Existing Management’s Impact on Indian Police
Stress Frustration Low Paid Uncertain Hours of Job Generally Shabby Work Conditions Recurring Public Instances of Indiscipline Suicidal Tendencies and Cruel Orientation Human Rights Violations Occur Then Corruption Poor Work Culture and Ethos

10.

Ineffective Accountability

11/14/09

Anurag Gangal, Director and Professor, JU

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and Department of Political Science University of Jammu


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Existing Leadership Trends in Indian Police
Authoritarian Single Line Vertically Downwards Too Commanding Not so Human Face Workforce Instead of Service Orientation Overworked and Stressed and Irritated Distance and Inequality Between Leader and Led
Anurag Gangal, Director and Professor, JU

11/14/09

6

and Department of Political Science University of Jammu
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Existing Communication Trends in Indian Police Weak Feedback System More of Drill and Routine Upgradation Weak Complaint Redressal System People Opt to Opt Away from Police Widespread Image Based on Criminalisation of Police Weak Communication Network Weak Public Relations Obsolete Technology

11/14/09

Anurag Gangal, Director and Professor, JU

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and Department of Political Science University of Jammu

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Latest Management Options for Indian Police - I Preserving Organisation Paradigmatically; State-of-the-art Learning and Working; Impartiality; Setting Examples; Being Just, Kind and Firm; Providing Security and Cover;

11/14/09

Anurag Gangal, Director and Professor, JU

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and Department of Political Science University of Jammu

Latest Management Options for Indian Police - II
Ensuring Humanly Possible Work Hours; Creating Healthy and Happy Work Culture and Climate; Caring for All Workmates; Maintaining, Observing and Institutionalising Organisational Discipline; Encouraging, Rewarding and Punishing According to Quality of Performance and Work; Ensuring Efficiency and Due Process;

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11/14/09

Anurag Gangal, Director and Professor, JU

9

and Department of Political Science University of Jammu

Latest Management Options for Indian Police - III
Discerning Ability Anent an Emergency Situation versus Routine Processes; Judicious Easy Accessibility; Democratic Decision Making with Efficiency; Strengthening Organisational and Human Resources Endurance in Health, Psychology and Cultural Unity; Combining Accountability, Quality, Autonomy and Efficiency; Encouraging Creativity, Initiative and Enthusiasm in Work and Performance;
Anurag Gangal, Director and Professor, JU 10

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11/14/09

and Department of Political Science University of Jammu


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Latest Management Options for Indian Police – IV

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Showing Special Respect to Overall In-service Institutional Hierarchy, Seniority and Experience. Every Decision Must Benefit Everyone Within the Organisational, Institutional and WorkPerformance Jurisdiction of the Larger Establishment from the Top Management to Lowest Paid Rand and File Personnel and Clients/Citizens. Human Face Organisational Image and Work Ethos. Police as a Public Service and Not as a Workforce.

11/14/09

Anurag Gangal, Director and Professor, JU

11

and Department of Political Science University of Jammu

Latest Leadership Options for Indian Police
Listening, Conceiving; Assuaging; Resolving; Honesty; Motivation Impartiality Professionalism Accessibility.
Anurag Gangal, Director and Professor, JU 12

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11/14/09

and Department of Political Science University of Jammu
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Latest Communication Options for Indian Police - I Continuous 24 Hours Feedback System; Continuous System of Information and Knowledge Upgradation for Every Employee; Efficient Complaint and Frustration Rectification System; Intent and Spirit of Work to be Given Top Priority Alongwith Actual Work Performance;
Anurag Gangal, Director and Professor, JU 13

11/14/09

and Department of Political Science University of Jammu

Latest Communication Options for Indian Police - II Showing Human Face, Professional Outlook and Efficient Disposal of Work to the Public; Enhancing the Human Face Image in the Eyes of the Public; Police Academies Must Become Certificates, Diplomas and Degrees Awarding Higher Institutions of Learning like Universities.
Anurag Gangal, Director and Professor, JU 14

11/14/09

and Department of Political Science University of Jammu

-- I
Asian Human Rights Commission, http://www.ahrchk.net/pub/mainfile.php/rol_hr_asia/218/ Bedi, Kiran, Leadership and Governance: As I See It, Sterling Publishers, New Delhi: 2008. Bedi, Kiran, “Revive the Indian Police Leadership”, Economic Times, 08 December 2008, New Delhi. Bedi Kiran, What Went Wrong? & Continues, UBS Publishers, New Delhi: 2003.
This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon
Anurag Gangal, Director and Professor, JU 11/14/09 15

and Department of Political Science University of Jammu

Chandra, Kumar Rajesh, “Training Strategy to Affect Behavioral and Attitudinal Change in the Police Personnel”, http://www.bprd.gov.in/writereaddata/linkimages/All%20India%20Police%2 Danske, Lone Lindholt, Human Rights and the Police in Transitional Countries, Martinus Nijhoff Publishers, Hague: 2003. Gupta, K.N., The Indian Police and Vigilance in the Twenty-first Century, Anmol Publications, New Delhi 2002. Greene, Jack R. (Editor), The Encyclopaedia of Police Science, Third Edition, Volume 1- A-I, Index, CRC Press, Routledge: 2007.
This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon
11/14/09 Anurag Gangal, Director and Professor, JU 16

-- II

and Department of Political Science University of Jammu

-- III
Jagdish, Angadi, “Police Behaviour Inhuman”, Deccan Herald, 10 March 2008, Bangalore.

Mukerjee, Doel, “Police Reform Initiatives India”, http://www.humanrightsinitiative.org/publications/police/policereforminitiativ Commonwealth Human Rights Publication, 2003. Reddy, Mahendar, M., “IT Vision for Indian Police 2020”, http://bprd.gov.in/writereaddata/mainlinkFile/File1534.pdf Saxena, Anil, K., Professionalism in Indian Police, APH Publishing, New Delhi: 1997.
This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon
11/14/09 Anurag Gangal, Director and Professor, JU 17

and Department of Political Science University of Jammu

-- IV
Stevens, Dennis J., An Introduction to American Policing, Jones & Bartlett Publishers, London:2009. Vadackumchery, James, Indian Police 2001: What Went Wrong Here?, APH Publishing, New Delhi: 1998. Verma, Arvind, The Indian Police: A Critical Evaluation, Daya Books, New Delhi: 2005.
This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon
11/14/09 Anurag Gangal, Director and Professor, JU 18

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