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This presentation is my visual understanding of John Spence’s Manifesto ‖Achieving Business Excellence‖ published by ChangeThis http://changethis.com/46.01.AchievingExcellence You can later use the original Manifesto as a handout.
for Achieving Business Excellence key elements form the foundation .
High quality product Solid financials Change is inevitable .
you won’t be managing much for long! 3.sxc. . you must produce a high-quality product or service All sustainable business success is built on delivering real value to the customer—period 2. technology advances—and so must you $100 photo by bigevil600 http://www. you need to have a solid handle on your financials If you aren’t managing cash flow. consumer preferences change.hu/photo/984947 I am using these boxes to substitute narration with John Spence’s words. change is inevitable Markets shift. new competitors appear.1.
com/46.01. This presentation is my visual understanding of John Spence’s Manifesto ‖Achieving Business Excellence‖ published by ChangeThis http://changethis.AchievingExcellence You can later use the original Manifesto as a handout. .And boxes like this for my own words.
common elements for great companies .
1. vivid vision .
Imagine photo by jeffpearce http://www. vivid vision: A clear and well-thought-out vision of what you are trying to create that is exceptionally well communicated to everyone involved.flickr.1.com/photos/jeffpearce/473580035/ .
It is clear and well-thought-out vision of what he was trying to create and is exceptionally well communicated to everyone involved – to millions of people around the globe. . vivid vision John Lennon’s Imagine is a vision ―Imagine all the people living life in peace‖.1.
2. best people .
2. . best people: Superior talents who are also masters of collaboration.
But the stars are not enough unless they play as a team! 2. are full of stars. like Brasil’s soccer team. best people .The winning sports teams.
a performance-oriented culture .3.
and completely refuses to tolerate mediocrity or lack of accountability. a performance-oriented culture: One that demands flawless operational execution.3. . encourages constant improvement and innovation.
3. . encourages constant improvement and innovation. a performance-oriented culture Toyota and Lexus are perfect examples of a culture which demands flawless operational execution. and completely refuses to tolerate mediocrity.
robust communication .4.
4. frank and courageous. robust communication: Open. honest. both internally and externally.sxc. Happy family photo by simmbarb http://www.hu/photo/983338 .
for better or worse‖. frank and courageous.4. Same applies to successful businesses. for better and worse messages. communication ―in sickness or health. robust communication A healthy family needs open. . honest. for both their internal and external communication.
5. a sense of urgency .
.5. a sense of urgency: The strong desire to get the important things done while never wasting time on the trivial.
. a sense of urgency When you need a first aid kit. The kit contains just what you need. you have a strong desire to get the important things done while never wasting time on the trivial.5. and nothing unnecessary.
extreme customer focus .6.
.6. extreme customer focus: Owning the voice of the customer and delivering what customers consider truly valuable.
extreme customer focus A local man selling ice cream and drinks to tourists on a beach is an expert on customer focus. . he creates an instant need among children. and he is able charge premium price. He knows what you need.6.
Achieving Business Excellence .
AchievingExcellence .com/46.by Samurai http://managerstoolbox.com/ I hope my visuals help you to better internalize and remember John Spence’s Manifesto ‖Achieving Business Excellence‖ http://changethis.01.blogspot.