Republic of SINGAPORE

INTRODUCTION
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CAPITAL - SINGAPORE CITY OFFICIAL LANGUAGE - ENGLISH, MALAY,CHINESE,TAMIL PRESIDENT - TAN KENG YAM TONY PRIME MINISTER - LEE HSIEN LOONG FOUND IN YEAR – 16th FEBRUARY 1891 INDEPENDENCE (FROM UK) – 31st AUGUST 1963 SPERATION FROM MALAYSIA - 16th SEPTEMBER 1965 GDP - (2011) TOTAL $259.849 BILLION PER CAPITA INCOME - $ 49,270 CURRENCY - SINGAPORE DOLLAR

GEOGRAPHY

Consists of 63 islands 23% of land is natural forests North of equator

FLAG .

Temperature Range (72-93 Degrees F) .CLIMATE     Tropical Rain Forrest Climate High humidity Abundant Rainfall Average of 93 inches each year.

Durian .NATIONALS Bird – Crimson Sun bird Flower – Vanda Miss Joaquim Animal – Lion Emblem – Majulah Singapora Fruit .

especially in manufacturing. and Europe in Singapore. Singapore is the 14th largest exporter and the 15th largest importer in the world. chemicals. petroleum refining. Japan. along with New Zealand and the Scandinavian countries. mechanical engineering and biomedical sciences sectors.ECONOMY  The 2011 Index of Economic Freedom ranks Singapore as the second freest economy in the world.000 multinational corporations from the United States. Tourism is one of the cities largest industries. Singapore is consistently ranked as one of the least corrupt countries in the world. The Port of Singapore is one of the busiest in the world. The Singaporean economy depends heavily on exports and refining imported goods. There are more than 7.2% of GDP in 2010 and includes significant electronics.    . behind Hong Kong. According to the Corruption Perceptions Index. which constituted 27.

 There are also 1.000 foreigners seek medical care there each year.500 companies from China and 1. and 10. Singapore is also the second largest foreign investor in India. Foreign firms are found in almost all sectors of the economy.500 from India. Over ten free trade agreements have been signed with other countries and regions. Tourism also forms a large part of the economy. Singapore is promoting itself as a medical tourism hub: about 200.2 million tourists visited the country in 2007. and Singapore medical services aim to serve one million foreign patients annually by 2012 and generate USD 3 billion in revenue    .

New York and Tokyo. one of the world's top three oil refining centers and a major shiprepairer. the world's second-biggest casino gambling market. It is also the world's fourth largest foreign-exchange trading centre after London. The World Bank has named Singapore as the easiest place in the world to do business and ranks Singapore the world's top logistics hub.  Singapore is a world leader in several economic areas: The country is the world's fourth leading financial center. .

. state the name of the more important or more senior person first.BUSINESS GREETINGS  When introducing two people.

 Business cards are exchanged after the initial introductions.If you will be meeting ethnic Chinese. Have the Chinese characters printed in gold.Business cards are exchanged using both hands. . This is indicative of how you will treat the relationship.  Treat business cards with respect. . Never give some one a tattered card. . as this is an auspicious colour. it is a good idea to have one side of your card translated into Mandarin. Your own business cards should be maintained in pristine condition.

VERBAL COMMUNICATIONS     Most Singaporeans speak softly. Avoid asking negative questions. Loud talk is a sign of poor manners. The word “yes” might not mean your counterpart agrees with you. .

NON VERBAL BEHAVIOR     Expect a gentle handshake Men usually wait for a woman to offer her hand first Singaporeans sometimes smile to cover anxiety or embarrassment When seated. be careful not to cross your legs .

Chinese is the primary language spoken in majority of homes. Chinese constitute threefourths of population. English is the language of administration and business and it is widely spoken as second language.ETHNIC GROUPS. Malays from the next largest group and Indians are third.  . LANGUAGES AND RELIGION  Population is diverse.

Islam.  Malay singaporeans are predominantly Muslim. Singapore‟s religions are Buddhism. The majority of chinese singaporeans follow Buddhism and more recently Christianity. while more than half the Indian Singaporeans profess Hinduism . Hinduism and Christianity.

 Singapore has a reputation as a nanny state.CULTURE  Singapore. Western. Malay and Indian festivals. Racial and religious harmony is regarded by the government as a crucial part of Singapore's success and played a part in building a Singaporean identity. in general is conservative socially. . as a country. Public holidays in Singapore cover major Chinese. but some liberalization has occurred. Singapore is known as the 'Lion City'.

  Singaporeans have a predominantly strict attitude to life. Large western MNCs located in Singapore will often exhibit predominantly western-style work culture whereas majority of the local government and private companies will have greater influence of traditional Asian culture in their work environment. Singapore is often called as a place where east meets west. marked by clear authority structures and distinct social status lines .WORKING CULTURE  Singapore work culture is a unique mix of Asian and Western cultural influences.

curried potatoes. chicken and a slice of egg ICE KACHANG .DISHES           CHICKEN RICE BAK KUT TEH .Flat rice noodles CHAI TOW KUAY – Carrot cake FRIED HOKKIEN MEE KAYA TOAST – Sandwich THE TARIK – Tea POPIAH – Chinese spring roll CURRY PUFF .Tea from Pork Ribs and Assorted Herbs CHAR KWAY TEOW .

SPORTS  Popular sports include football.  Singapore began hosting a round of the Formula One World Championship. cricket. basketball. . Most Singaporeans live in public residential areas near amenities such as public swimming pools. the Singapore Grand Pix. swimming. table tennis and badminton. outdoor basketball courts and indoor sport complexes. sailing. in 2008.

HRSINGAPORE® provides HR Training.HR PRACTICES  HRSINGAPORE® is the FIRST online community for Human Resource (HR) professionals. HR Certification for those who wish to enhance their competencies.  . and HR Consultancy for companies who wish to improve HR practice. Their mission is to create an inclusive community for anyone interested in HR and workplace communication practices in Singapore and provide long-term value to our customers. HR Training for those who wish to be current. Certification and Consultancy.

RECRUITMENT & SELECTION  In Singapore. work samples. with less than 20% of companies using any of these methods. pamphlets. and radio and TV advertisements were among the least popular. supervisors and managers.  . Performance tests. Reference checks were more commonly used to select managers (58%) compared with supervisors (40%). signs and bus advertisements. Among the numerous recruitment methods. There are some differences for specific types of employees. The print media is used most widely to recruit all levels of employees such as operators. local daily newspapers have extensive classified ads for job vacancies. job ability tests and physical ability tests are more frequently used to select rankand-file employees.

The NWC makes recommendations on guidelines for annual wage adjustments. It is also possible for an employer and a union to set additional terms and conditions between them. and wage rates are purely dependent on the private and mutual agreement reached between an employer and an employee. these guidelines are generally accepted and adopted by most organizations and trade unions . who may have weak bargaining power against their employers. employer associations and trade unions.COMPENSATION AND BENIFITS  The Singapore Employment Act sets the basic terms of employment and compensation. and although these are not mandatory.   Singapore has no mandated minimum salary. Singapore has a National Wages Council (NWC). but this has to be certified by the Industrial Arbitration Court (IAC). . The purpose of the employment act is to protect employees. from abuse or exploitation. consisting of representatives from the government.

Under the act. and extra pay for holiday work.  . Overtime cannot exceed 72 hours per month without prior approval from the Commissioner of Labor. this entitlement would only be valid if the retrenchment benefits had already previously been included in the original employment contract. Singapore‟s 11 public holidays. Otherwise. no retrenchment benefits will be offered. employees‟ entitlement to paid sick leave for 14 days a year. However. employees are only eligible to receive retrenchment benefits after three years of service in a company.CONT…  The Employment Act also covers other forms of compensation such as entitlement to overtime pay.

About nine out of ten companies with HR departments had appraisals compared to seven in ten companies without a separate HR department. .  The most commonly used performance management and appraisal system design of companies in Singapore is the trait-based approach with 35. with the likelihood of rank-and-file and supervisors being appraised more frequently.PERFORMANCE MANAGEMENT & APPRAISAL  Appraisals were done once a year.6% of companies doing so due to the difficulty of setting „objective‟ performance goals for non-technical/sales positions.

It has been reported that over 90% of the companies in Singapore do practice OJT  . The Standard Productivity and Innovation Board estimates that 40% of the Singapore workforce undergoes some form of OJT every year.TRAINING & DEVELOPMENT  Government ministers and leading unionists constantly remind Singaporean workers that they should “constantly upgrade their skills. accept changes and prepare to work for more than one employer in their lifetime” Most workers in Singapore undergo on-the-job training (OJT) at some point in their careers.

Over 3. This was implemented in the hope that more companies will engage in training their employees.500 packages have been sold to 1. and have trained over 10 000 employees on how to develop and deliver OJT . and the package shows step-by-step and serves to guide companies on how structured OJT can be developed and implemented by an organization.CONT…  In 1990. SPRING collaborated with a Japanese company to develop a “self-instructional OJT package”.500 companies.

ATTRACTIONS      National Museum Of Singapore Singapore Zoo Rain forests/ Nature reserves Wetlands Mount Faber Cable Car .

LANDMARKS Raffles Hotel New Parliament House Sultan Mosque A view of the Causeway The National Theatre St. Andrews Cathedral .

FESTIVALS AND EVENTS    Food Festival Art Festival • Many artists from different countries participate Singapore National Day • Every august the event is celebrated with fireworks .

Hofstede .

which is also the dominant approach in Singapore. Employees expect to be told what to do. With a Confucian background (the Chinese) they normally have a syncretic approach to religion.  Power is centralized and managers rely on their bosses and on rules.POWER DISTANCE  Singapore scores high on this dimension (score of 74). . One of the key principles of Confucian teaching is the stability of society. which is based on unequal relationships between people.

with a score of 20 is a collectivistic society.INDIVIDUALISM  Singapore. rather. This means that the “We” is important. to overcome their individuality so as to maintain the harmony in the family. A person is not primarily an individual. he or she is a member of a family. people belong to in-groups (families. Children should learn to restrain themselves. clans or organizations) who look after each other in exchange for loyalty.  .

.MASCULINITY / FEMININITY  Singapore scores 48 and is in the “middle” of the scale but more on the feminine side.

UNCERTAINTY AVOIDANCE  Singapore scores 8 on this dimension and thus scores very low on this dimension. You‟ll get a fine for everything”. . In Singapore people abide to many rules. Singaporeans call their society a “Fine country.

sustained efforts. being sparse with resources. . Yet Singapore shows cultural qualities supporting long term investment such as perseverance. which is rather in the middle.LONG TERM ORIENTATION  Singapore scores 48. slow results.

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