Human Resource Management (Selective Topic) Chapter 10

© 2009 South-Western, Cengage Learning


Chapter 10 – Human Resource Management Chapter Objectives

• Explain what human resource management involves. • Define the terms human capital, recruitment, job analysis, job description, job specification, selection and placement. • Identify and briefly explain the employee selection process.

© 2009 South-Western, Cengage Learning


Chapter 10 – Human Resource Management (Selected Topic)
• Human Resource Management (HRM) – involves the acquisition, retention, and development of human resources necessary for organizational success • Human Capital - All present and future workforce participants who need to develop to their full potential as valuable assets to organizations. It emphasizes the need to develop employees’ fullest potential for the benefit of everyone in the company.

© 2009 South-Western, Cengage Learning


• Job Analysis - The process of identifying basic task and skill requirements for a specific job by studying superior performers.

• Job Description - A concise document that outlines
the role expectations and skill requirements for a specific job. It is a detailed outline of a position’s essential tasks and responsibilities.

• Job Specification - A statement of the minimum
qualifications that a person must possess to perform a given job successfully. A listing of the personal characteristics, skills, and experience a worker needs to carry out a job’s task and assume its responsibilities.
© 2009 South-Western, Cengage Learning 8|4

• Recruitment - The process of searching both inside and outside the organization, for people to fill vacant positions. The ultimate goal of recruiting is to generate a pool of qualified applicants for new and existing jobs. • Selection – a process of choosing from among available applicants the individuals who are most likely to successfully perform a job. The Selection Process 1. Review of application form 2. Employment interview 3. Tests (Intelligence, Motor and Physical Abilities, Personality test, Achievement or Proficiency tests) 4. Background Investigation and Reference Checking 5. Physical Examination 6. Placement on the job.
© 2009 South-Western, Cengage Learning 8|5

• Training – the process of changing employee behavior and/or attitudes through some type of guided experience. It is a systematic process that will help the employees acquire the right knowledge, attitude, skills and habits to improve current performance. • Performance Appraisal – a process of evaluating individual job performance as a basis for making objective personnel decisions

© 2009 South-Western, Cengage Learning


Thinking critically about ETHICS in making decision ASSIGNMENT:

You are in charge of hiring a new employee to work in your department, and one of your friends from college needs a job. You think he’s minimally qualified for the position, but you feel that you could find a better qualified and more experienced candidate if you kept looking.
1. What will you do? 2. What factors will influence your decision? 3. What will you tell your friend?
© 2009 South-Western, Cengage Learning 8|7

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