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Presented by: Neha Chowdhury (BAM11002) Parinita Baruah (BAM11022) Pallabi Dowarah (BAM11030)
At a glance… The corporation’s goals were to build-up easiness in accessing the information using various electronic information channels. . Formalized their business plan covering four strategic goals Use several distribution channels to deliver its products and services Tried to provide customers with a great possible flexibility of product or service development Cisco differentiate its customers into four major segments Cisco has built several internet initiatives for its e.business functionality The result is an increase in automated functions within several Cisco’s operation departments.
The top level management should ensure the application of an internet strategy in all areas or fields. The company should encourage other businesses to network with them.Can other corporations benefit from investing in ebusiness functionality to the same extent that Cisco has? A web-oriented culture. Proper evaluation of processes should be done after the implementation and improvement scope should be there . Employees should be encouraged to develop innovative processes with the help of internet to increase productivity. A well integrated system.
logistics partners. distributors. sales representatives and customers into a single information system. . service engineers. Flexibility as a critical as functionality. Maximizing customer satisfaction and minimizing the cost. Information sharing in real time. development engineers. Faster product introduction into the market: reducing the number of steps required during prototype development. A single enterprise system embracing contract manufacturers.What can other corporations learn from Cisco’s approach to guiding the e-business transformation? Adopting innovative techniques and technology.
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