U.S.

Department of Education Office of the Chief Information Officer

Archived Information EVOLUTION FOR THE 21st CENTURY The Evolving Role of the CIO In Education
Craig B. Luigart Chief Information Officer

Craig_Luigart@ed.gov

May 16, 2000

We Begin Time Line
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ANCIENT WRITING
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A 00

D
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Cave Painting

Hieroglyphics

Parchment

Illuminated Manuscript

PRINTING PRESS AND BEYOND
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85

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titanic

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Gutenberg’s Printing Press

Small Printing Press

Black & White Photos of Titanic on Front Covers of Newspapers

Color Book Covers

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The Evolving Role of the CIO In Education

Slide # 2

We Begin Again Time Line
Last 20 Years
8 19 1
CD

9 19

1

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2

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rocket%20ebook

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Random House Electronic Thesaurus

Sony’s Kludgy Data Discman

Books on CD-ROM

Rocket eBook and the Softbook

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00

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04

Future
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05

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Reader on a Laptop

Tablet PC

eBook Titles and ePeriodical Sales Top One Billion $!

eBook Sales Outperforming Paperback Book Sales

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The Evolving Role of the CIO In Education

Slide # 3

Post Gutenberg Age
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E-books
– 20 years - 90% of what we read will be electronic – Price Differential - Hardcopy of Encyclopedia Britannica for $2000 or the on-line set for about $100
playstationii

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Sony’s Playstation II
– 66 m polygons/sec

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Experiential Learning
– 20,000 simulated surgeries upon arrival to medical school – Virtual testing of chemical combinations
chemicals

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The Evolving Role of the CIO In Education

Slide # 4

New Government
New Technology Defines Economy and Society
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Industrial Age
– Steam Engine – Electricity

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Information Age
– Wireless – Internet Technologies

steam%20engine

cellphone electricity

internet

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The Evolving Role of the CIO In Education

Slide # 5

New Government
E-Government
– Acquisitions and E-Grants – E-Commerce – E-Rate Program
» » » »
computer%20class

Effort to ‘Bridge’ the Digital Divide Get Technology Into the Classroom Information Technology to Improve Society Greater Accessibility to Low Income Communities and the Disabled
ILOVEYOU%20virus

– Greater Need for Security
» Virus Attacks - ‘Melissa’ and ‘ILOVEYOU’ » Web Attacks by Hackers

– Legislation
» Clinger-Cohen Act » Paperwork Reduction Act

Redefines Common Business Procedures
5/16/2000 The Evolving Role of the CIO In Education Slide # 6

The Digital Divide
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Digital Divide Comparable to Head Start Program 40 Years Ago
– Head Start - created for students who were inadequately prepared for school, as a result of environment or lack of educational experience

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Steps to Close Digital Divide
– Access to Technology – Teacher Training – Accessibility for the Disabled » Section 508

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The Evolving Role of the CIO In Education

Slide # 7

Security
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Public Key Infrastructure
– Use with Smart Card Technology – Facilitates a Secure Environment for E-Commerce

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Role of CIO in Security and Education
– – – – – CRITICAL - Viable Security Program Budget - 15% of Total IT Budget for Security E-Grade Cards Electronic Transfer of Official Student Records Confidential Communications Regarding Students

IT - Information Technology
5/16/2000 The Evolving Role of the CIO In Education Slide # 8

Maturing Role of the CIO
GAO Testimony Described Effective CIO Organizations
– Three Critical Success Factors » Align IM Leadership for Value Creation » Promote Organizational Credibility » Execute IM Responsibilities – Six Guiding Principles » Recognize the Role of IM in Creating Value » Position the CIO for Success » Ensure the Credibility of the IM Organization » Measure Success and Demonstrate Results » Organize IM to Meet Business Needs » Develop IM Human Capital IM - Information Management
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Evolution of CIO Role and Enterprise Governance
Mainframe Era: Conventional Plus
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CIO Role
– Functional Head – Operational Manager

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Major Tasks
– On-Time Delivery – Reliable Operations

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Key Responsibility
– Deliver on Promises

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System Objective
– Automate for Efficiency

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Business Input
– Advisor on ‘How to do’ Not ‘What to do’

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Leadership
– Alert Line-Management to IT Investment Opportunities

IT - Information Technology
5/16/2000 The Evolving Role of the CIO In Education Slide # 10

Evolution of CIO Role and Enterprise Governance
Distributed Era: Transitional, Shifting
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CIO Role
– Strategic Partner – Expectation Manager – Technology Advisor

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Major Tasks
– Manage IT Department – Provide Infrastructure – Manage Vendors

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Key Responsibility
– Align IT with Business

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System Objective
– Reduce Business Process Cycle-Time

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Business Input
– Access to the Executive Invited ‘Seat at the Table’
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Leadership
– Set Direction and Secure Benefits From ‘Selective’ Outsourcing
Slide # 11

IT - Information Technology
5/16/2000 The Evolving Role of the CIO In Education

Evolution of CIO Role and Enterprise Governance
Web-based Era: Hybrid, Emergent
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CIO Role
– Business Visionary – Technology Opportunist

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Major Tasks
– Jointly Develop Business / IT Model; Leverage Extrastructure

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Key Responsibility
– Drive Channel Strategy

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System Objective
– Integrate Client / Supplier Value-Chain

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Business Input
– Member of Executive Team or Assumed ‘Seat’
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Leadership
– Define Office-of-the-Future; Lead Effort to Customercentricity
Slide # 12

IT - Information Technology
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The Evolving Role of the CIO In Education

The Challenge
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Empower CIO to Stand Up to the New Role Understand and Take On New Role
– Consultant, Visionary – Engage Your Constituency – Future of Education is Largely in Your Mentorship

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The Evolving Role of the CIO In Education

Slide # 13