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Management Information Systems An Introduction

Entertainment and enlightenment ◦ Businesses . Why Do People Need Information? ◦ Individuals .Decision making. problem solving and control MIS 715 Eaton Fall 2001 2 .

 Data vs. a number. a statement.” or fact. Information ◦ Data  A “given. or a picture  Represents something in the real world  The raw materials in the production of information ◦ Information  Data that have meaning within a context  Data in relationships  Data after manipulation MIS 715 Eaton Fall 2001 3 .

the surveys may provide useful information. MIS 715 Eaton Fall 2001 4 .  When manipulated. Data Manipulation ◦ Example: customer survey  Reading through data collected from a customer survey with questions in various categories would be timeconsuming and not very helpful.

 Generating Information ◦ Computer-based ISs take data as raw material.1 Input-process-output MIS 715 Eaton Fall 2001 5 . and produce information as output. Figure 1. process it.

 What Is a System? ◦ System: A set of components that work together to achieve a common goal ◦ Subsystem: One part of a system where the products of more than one system are combined to reach an ultimate goal ◦ Closed system: Stand-alone system that has no contact with other systems ◦ Open system: System that interfaces with other systems MIS 715 Eaton Fall 2001 6 .

System: ◦ Government Perspectives on Information Systems 2. .Government of Punjab etc.Management Information Systems 1.Sub System: -.

◦ Physical System: The business firm is a Physical System transforming input (raw material) into output (finished goods or services). ◦ Conceptual System: A system that uses conceptual resources (data & information) to represent a Physical System. .Management Information Systems Perspectives on Information Systems  System: A group of elements that are integrated with the common purpose of achieving an objective.

Management Information Systems Perspectives on Information Systems Data and Information .

.Management Information Systems Perspectives on Information Systems Raw data from a supermarket checkout counter can be processed and organized to produce meaningful information. such as the total unit sales of dish detergent or the total sales revenue from dish detergent for a specific store or sales territory.

Management Information Systems Perspectives on Information Systems  Data vs. Marks of Students in Quiz # 1 ◦ Information is Data shaped into meaningful form ◦ Information is a processed form of Data  E.g. Information ◦ Data are streams (collection) of raw facts & figures  e.g. List of TOP 5 Students in Quiz # 1 .

and data resources that collects. communication networks. software. transforms.Management Information Systems Perspectives on Information Systems  Information system: ◦ Any organized combination of people. hardware. and disseminates information in an organization  Information system: Three activities produce information organizations need ◦ Input: Captures raw data from organization or external environment ◦ Processing: Converts raw data into meaningful form ◦ Output: Transfers processed information to people or activities that use it .

interact with the organization and its information systems. Three basic activities— input. competitors. Feedback is output returned to appropriate people or activities in the organization to evaluate and refine the input. such as customers. stockholders.Management Information Systems Perspectives on Information Systems An information system contains information about an organization and its surrounding environment. and output—produce the information organizations need. Environmental actors. Functions of an Information System . processing. and regulatory agencies. suppliers.

An information system creates value for the firm as an organizational and management solution to challenges posed by the environment. . and information technology shaping the systems. management.Management Information Systems Perspectives on Information Systems Information Systems Are More Than Computers Using information systems effectively requires an understanding of the organization.

Management Information System problem Computerized Information System Accounting Information System Management Information System Decision Support System Decisions information Solution Knowledge Based System Others… .

Management Information Systems Perspectives on Information Systems Management Information System The field that deals with behavioral as well as technical issues and impact of information systems used by managers and employees in the firm regarding Decision Making in problem solving is called Management Information System OR The study of information systems focusing on their use in business and management. .

Management Information Systems Perspectives on Information Systems  Organizational dimension of information systems ◦ Hierarchy of authority. responsibility      Senior management Middle management Operational management Data workers Production or service workers .

Scientists and knowledge workers often work with middle management.Management Information Systems Perspectives on Information Systems Business organizations are hierarchies consisting of three principal levels: senior management. and operational management. Levels in a Firm . middle management. Information systems serve each of these levels.