BS/ISO 26000 GUIDELINE FOR CSR

INTRODUCTION

ISO 26000 provides social responsibility guidance for all types of organizations, such as MNCs and big corporations, SMEs, non-governmental organizations and government agencies.
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ISO 26000 is not for certification

ISO 26000 Overview

This International Standard provides guidance to all types of organizations, regardless of their size or location, on:
concepts, terms and definitions related to social responsibility the background, trends and characteristics of corporate social

responsibility
principles and practices relating to corporate social responsibility the core subjects and issues of social responsibility integrating, implementing and promoting socially responsible

behaviour throughout the organization and, through its policies and practices, within its sphere of influence
identifying and engaging with stakeholders communicating commitments, performance and other

information related to social responsibility

What is corporate social responsibility? Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large

Social responsibility (SR) is implemented through contributions to society

CSR Europe, ISO 26000 Workshop 21. September 2012, Ricoh Europe, London

What benefits can be achieved by implementing ISO 26000?

The perception and reality of an organization's performance on social responsibility can influence, among other things: Competitive advantage Reputation Ability to attract and retain workers or members, customers, clients or users Maintenance of employees' morale, commitment and productivity Relationship with companies, governments, the media, suppliers, peers, customers and the community in which it operates

Structure of the standard

Structure of the standard

Some Guideline
Setting the Direction for the Organization Practices for Integrating Social Responsibility Throughout an Organization Raising Awareness and Building Competency Communicating on Social Responsibility Enhancing Organizational Credibility Improving Social Responsibility Performance

ISO 26000 defines overreaching 7 principles of corporate social responsibility: Accountability: being answerable for decisions and activities and their impacts on society, the economy and the environment. Transparency: openness about decisions and activities that impact on society and the environment. Ethical behavior: in accordance with accepted principles of right or good conduct Respect for stakeholder interest: respect, consider and respond to the interests of its stakeholders. Respect for rule of law: mandatory Respect for international norms of behavior Respect for human rights

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ISO 26000 Social Responsibility

social responsibility responsibility of an organization for the impacts of its decisions and activities on society and the environment, through transparent and ethical behaviour that:
contributes to sustainable development, including health and the welfare

of society;
takes into account the expectations of stakeholders; is in compliance with applicable law and consistent with international

norms of behaviour; and

is integrated throughout the organization and practised in its

relationships

How to implement ISO 26000

Consider the characteristics of social responsibility and its relationship with sustainable development Review the principles of social responsibility described in Consider two fundamental practices of social responsibility: recognizing social responsibility within the organizations sphere of influence, and identifying and engaging with its stakeholders Analyze the core subjects and issues of social responsibility, as well as each of the related actions and expectations Identify relevant and significant issues of social responsibility Integrate social responsibility throughout the organizations decisions and activities, using the guidance provided in

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Corporate Social responsibility core subjects

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Organisational Governance Decision-making processes and structures Human Rights Due diligence; Human rights risk situations; Avoidance of complicity; Resolving grievances; Discrimination and vulnerable groups; Civil and political rights; Economic, social and cultural rights; Fundamental principles and rights at work Labour Practices Employment and employment relationships; Conditions of work and social protection; Social dialogue; Health and safety at work; Human development and training in the workplace Environment Prevention of pollution; Sustainable resource use; Climate change mitigation and adaptation; Protection of the environment; Biodiversity and restoration of natural habitats

Fair Operating Practices Anti-corruption; Responsible political involvement; Fair competition; Promoting social responsibility in the value chain; Respect for property rights Consumer Issues Fair marketing, factual and unbiased information and fair contractual practices; Protecting consumers' health and safety; Sustainable consumption; Consumer service, support, and complaint and dispute resolution; Consumer data protection and privacy; Access to essential services; Education and awareness Community Involvement and Development Community involvement; Education and culture; Employment creation and skills development; Technology development and access; Wealth and income creation; Health; Social investment

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