Importance Relevance and Utility of Emotional and Social Intelligence in Modern Leadership

Group 6 108 Neil Mahaseth 117 Jaineet Sethi 120 Anish Talsani 173 Nishanth Raghuram 156 Subhasish Baruah

Emotional Intelligence

Simple Definition
Ability to manage emotions in one’s self and in others in order to reach desired outcomes.

empathy.The "New Yardstick" • On how we handle ourselves and each other • Goes beyond intellectual ability and technical skills • Focuses on personal qualities such as initiative. adaptability. persuasiveness .

and it can be learned! • Working with people • • • • • Not just about being nice Managing one’s own emotions Ability to handle encounters Teamwork Leadership .Emotional Intelligence • Seen as the fundamental key to success and leadership .

Identify emotions • • • • • Identify how you feel Identify how others feel Sense emotions in music Sense emotions in art Detect real vs fake emotions .accuracy .

Basic emotions with very clear facial signals .

Understand Emotions • Recognizes what events are likely to trigger different emotions • Knows that emotions can combine to form complex blends of feelings • Realizes that emotions can progress over time and transition from one to another • Provides a rich emotional vocabulary for greater precision in describing feelings and blends of feelings .


Manage Emotions • Stay open to feelings • Blend emotions with thinking • Reflectively monitor emotions .

In Essence Being intelligent about emotions means that we can perceive and use emotions to create optimal relationships and produce desired outcomes. .

Social Intelligence .

and to get them to cooperate with you. .Social Intelligence Theory • What is Social Intelligence (SI)? • Social Intelligence (SI) is the ability to get along well with others. and a knowledge of interaction styles and strategies that can help a person achieve his or her objectives in dealing with others. Sometimes referred to simplistically as "people skills." • SI includes an awareness of situations and the social dynamics that govern them.

or developed? Is SI different from emotional intelligence (EI)? What does the SI Profile (SIP) measure? .Social Intelligence Theory • • • • • • What is Social Intelligence (SI)? Is SI a part of personality? Can SI be measured? Can SI be learned.

Appreciation of form. design and relationships. Self-insight & the ability to regulate or manage one's reactions to experience. "Common sense" capabilities. manipulating verbal. mathematical & symbolic information. S Social P Practical E Emotional A Aesthetic . Interacting successfully with others in various contexts.Dimension: Involves: A Abstract Conceptual reasoning. the ability to solve problems & get things done.

E.What does the SI Profile (SIP) measure? • Social Skills the "S.A.E.C." Formula ."S." formula • Self-Insight • Interaction Style Social Skills .C.P.P.A.

general • • • • • • Definition Social intelligence quotient (SQ) Social intelligence hypothesis Differences between intelligence and social intelligence Additional views Measurement .Social intelligence .


Golemans' 5 Dimensions Emotional Intelligence Personal Competence Social Competence Self Awareness Self Regulation Motivation Empathy Social skills .

Self-awareness So. what can you do to improve your self-awareness? • Keep a journal • Slow down .1.

2. Self-regulation So. how can you improve your ability to self-regulate? • Know your values • Hold yourself accountable • Practice being calm .

3. Motivation How can you improve your motivation? • Re-examine why you're doing this • And make sure that your goal statements are fresh and energizing. see our article on Goal Setting. • Know where you stand • Be hopeful and find something good . For more on this.

Empathy • Put yourself in someone else's position • Pay attention to body language • Respond to feelings .4.

Social skills • So. how can you improve your leadership by building social skills • Learn conflict resolution • Improve your communication skills • Learn how to praise others .5.

SI in leadership And steps to enhance it .

The concept • What is leadership? • Why does SI concern leadership .

SI and Leadership The 2 core concepts linking SI and leadership • Behavior Flexibility • Perception strength .

SI Strengths & Weaknesses • • • • • • • Empathy Attunement Values awareness Appreciating business culture and understanding social networks Influence Developing others Teamwork .

Change in phases • Bring in conscious behavioural changes overriding previous habits • Enforce a positive behaviour when interacting one to one with people • Show concern and identify their needs before yours • Inspiration and showing people the way • Never follow a textbook because people are never consistent .

Impact of EI & SI in teamwork .

For an effective teamwork it is necessary for all the members to develop and sustain a strong sense of social awareness and relationship management .

. Also. Emotional Intelligence is how we make sense of our inter relationships with others through the application of empathy and understanding. For example:love anger & hate. • Social intelligence we’re talking about a general category: the human capacity to understand what’s happening in the world and responding to that understanding in a personally and socially effective manner.EI versus SI • Emotional intelligence specific to do with the intelligent intersection of the emotions and thoughts.

Three conditions are essential to a group’s effectiveness Trust among members A sense of group identity A sense of group efficacy .


Check yourself if your responses and motivations are driven by purposeful emotions. Understand your emotions do and will affect others at work. 7.• Here are some ways you can apply better emotional intelligence to your work: 1. 6. Respect emotions. Let yourself immerse in the joy of creative juice with your tasks . Create a list of emotions that you want to display at work. 5. 4. Commit to looking at the useful and productive side of the tasks. 3. the power of emotions. Insist on making yourself a positive influence with your colleagues. 2.

Appreciation: Strength Acknowledgment 3. Trust: "If you knew this about me.Some exercises to build emotional intelligence in teams are:1. Becoming Solutions Focused: Turning Complaints into Requests ...” 2.

• 34% managers said they place greater emphasis on Emotional Intelligence (EI) when hiring & promoting • 71% value EI in employees more than IQ • 59% of employers said they wouldn’t hire someone possessing high IQ but low EI • 75% of employers are more likely to promote workers with high EI over candidates .