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Welcome

to the
world
of
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FREDRIK KORALLUS
Executive Vice President
and Chief Operating
Officer
Radisson
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About Radisson
• Radisson Hotels & Resorts, one of the
world's leading, full-service global
hotel companies, operates, manages
and franchises more than 400 hotels
and resorts in 66 countries. 
• Radisson is focused on being the
hotel of choice for today's
independent-minded frequent
business and leisure travelers who
want more control over their hotel

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Expanding global
presence
• Radisson continues to expand its
presence in key markets in the
Americas, Asia Pacific and Europe,
the Middle East and Africa, reaching
new markets and customers. The
foundation for expansion; focusing on
total guest satisfaction, industry-
leading loyalty programs and
extensive customer relationship

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NEAR MAHIPALPUR EXTENSION
NH 8
NEW DELHI, India 110037
Phone: 91-11-26779191
FAX: 91-11-6784433

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About Radission-
delhi
• One of the best hotel that is located
close to the airport, Hotel Radisson
offers the guests with all the
ammenities and luxuries. The red
brick building spreads over five acres
of land and overlooks beautifully
landscaped surroundings.
• The Radisson Hotel Delhi has been
awarded the Best Business Hotel
Award for the last three years.
• Managing Director- R. KAPOOR
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Hotel
• Services
International newspapers and news channels for tracking stock
and business news are available at our Delhi hotel.
•  Our entire hotel in New Delhi is Wi-Fi Internet enabled, and our
Cyber Cafe is a 24-hour Internet cafe created with the global
traveler in mind.

Our New Delhi hotel amenities include:


• Airport transfer services
• Baby sitting available 
• Doctor on call 
• Foreign currency exchange
• Indoor and outdoor parking - complimentary
• Laundry and valet service 
• Outdoor pool with pool bar and children's pool
• Private Collection Shopping Centre (our shop for gifts,
handicrafts and carpets)
RADIANCE Beauty Parlour Nayan Gaurav
• 04/03/09
Hotel room
• amenities
39 channel cable TV including American, English, French,
German, Italian, Japanese and Spanish
• 110 V adaptor in all rooms  
• Buffet breakfast - complimentary
• Complimentary bottle of mineral water
• Electronic smoke detector
• Fruit platter replenished daily
• Hair dryer
• Imported king size or twin beds orthopedically certified for
complete lumbar (back) support, with choice of pillows
• In-room tea and coffee maker
• Iron/ironing board
• Mini bar
• Non-smoking rooms available on request 
• Room service 24-hour 
• Two way hotel airport transfer
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Accommodation at
Radisson, New Delhi:
• Hotel offer a total of
256 rooms that also
include 27 suites and 1
presidential suite. All
the rooms are
exceptioanly spacious
and are aesthetically
designed with rich silk
upholstery and linen, in
tastefully matched
colour combinations

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Continue
d..
• Business class
suit

• President suit

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Spa and
• Sauna
Various types of
treatments are
available, including
stress management,
jet lag therapy,
aromatherapy and
a variety of massages
including traditional
Indian Ayurvedic, Thai
and
Indonesian. Facials,
pedicures, foot
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Health
• The Health Club has the latest
Club body sculpting
cardiovascular,
and weight training
equipment and certified
trainers for assistance. Our
hotel in New Delhi also has
personalized sessions for
aerobics and yoga. Our well
defined wet area in the Health
Club offers a steam room,
sauna and Jacuzzi with
separate facilities for ladies
and gentlemen.
• Sports facilities for golf,
tennis, squash, equestrian
sports and amateur flying are
available close to the
Radisson Hotel Delhi. Our
concierge
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Groups &

Meetings
The Radisson
Hotel Delhi offers
a wide variety of
banquet and
meeting facilities.
Our New Delhi
hotel offers
multiple meeting
rooms that can
accommodate
meetings and
events from 20 to
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• Jaisalmer
Jaisalmer is an ideal venue for
small conferences and
meetings and is designed to
accommodate up to 24 guests.
• Gajner
Gajner hall can accommodate
up to 24 guests seated or up to
35 for cocktail receptions.
- Business Center available with
secretarial, documentation and
interpretation services
- High-speed, wireless and
broadband Internet access
available in all meeting rooms
- Live music, entertainment and
themes available on request
- Poolside venues available
October through March
- State-of-the-art audio/visual
equipment available
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• Surya Mahal
The Surya Mahal is an
elegant and flexible
meeting space which
accommodates
business groups and
social gatherings of
up to 400 people and
can be divided into
three separate rooms.
• Sanganer
Sanganer is an
exquisite convention
hall and
seminar/conference
room that can
comfortably
accommodate 80 Nayan Gaurav
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Dining
• The Radisson Hotel
Delhi offers six
delicious choices to
satiate your hunger
and thirst plus 24-
hour room service
and an exclusive
lounge for our
guests. Our on-site
New Delhi
restaurants include
three specialty
restaurants, a
distinctive tea
lounge, the Plaza
Club Lounge for
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• R-Lounge -
offers excellent
varieties of coffee
and tea from
various parts of the
world, as well
as some of the best
patisserie.
• I-Ching 
• Italia 
• The Great Kebab
Factory 
• Club lounge
• The NYC- 24 Hour
cafe is a classy, up
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•Savannah Bar -
Elegant lobby bar
and features a Colonial
feel where you will enjoy
the best collection of
single malt and cigars
along with a wide
variety of cocktails and
wines.

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Concierge
• The concierge, located
in the lobby, will
coordinate your
business service
needs or assist you
with your
transportation
requirements. Also,
the 24-hour travel
desk can assist you in
making any travel
arrangements during
your stay. Guests can
also avail of our
limousine service with
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Radisson’s Customer Relationship
Management policies

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• Radisson Hotels & Resorts is
committed to change and innovation
in all key areas including its growth
strategy, operations, franchising,
sales and marketing, and technology,
to operate with maximum
effectiveness in a highly competitive
business environment and provide
maximum satisfaction to the clients.
They used the following tools for

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1. Expanding global
presence
• America
• Asia Pacific
• Europe
• the Middle East
• Africa
The foundation for expansion;
focusing on total guest satisfaction,
industry-leading loyalty programs
and extensive customer relationship
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2. Reservation technology
• The "Curtis-C“
• The Company’s business delivery technology
reaches 125 countries: providing instantaneous,
convenient service for customers, travel
consultants and hotel staff. The "Curtis-C"
reservation system is also accessible through
airline reservations systems worldwide, toll-free
numbers (in the U.S. and Canada 800-333-3333)
and the brand's award- winning Web
site, www.radisson.com.

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3. Employees training
program
• "Yes I Can !“
• This program translates the core of the
company's service philosophy for
hospitality excellence to the front-line
service employees in Radisson operations
worldwide. 
• Its focus on total guest satisfaction.

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4. Advertising Campaign
• "Stay Your Own WaySM“
• Stay Fit
• Stay Focused
• Stay Full
Shows on a personal level how each
traveler has his/her own idea of what they
want to do during their stay.
Enable guests to have more control during
their stay.

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5. Check-in online
• “Express YourselfSM”
• Guests book their reservation and
can check-in
online at www.radisson.com up to
seven days in advance of arrival.

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6. What's your Sleep
Number ?
• “ComfortTM”
• The Sleep Number bed uses air chamber
technology which enables the firmness of
a queen or king-size bed to be adjusted to
each guest's precise comfort level, their
Sleep Number.

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7. Rewarding guests with
gold points
• “Gold point’s plussm”
• Members of gold points plus earn 10
Gold Points per U.S. dollar spent on
the room rate.
• Offers guests the freedom and
flexibility to earn rewards more
quickly than any other hotel
program.
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8. Rewarding travel
agents
• “Look To Book”
• Travel agents automatically
earn points toward valuable
merchandise and incentive
awards in return for booking
Radisson hotels.
• This exclusive highly
successful program, that
has just reached its 15th
anniversary milestone,

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How can I help you sir !

Prepared by:-
04/03/09
Roll no.- 08052
Nayan Gaurav