TQM Tools

TQM Tools Following are the TQM Tools: • Bench Marking • Quality Function Deployment (QFD) • Taguchi’s Quality Loss function • Total Productive Maintenance (TPM) • Failure Mode & Effect Analysis (FMEA) (121 N. Srinivasa Gupta & Valarmathi) .

Taguchi’s Quality Loss function .

To evolve such a robust product the noise factors are also taken in to account while designing the experiments. poor customer service. Uncontrollable variables can cause significant variability in the process or the product are called “noise factors” The loss function based on the idea that loss to society occurs whenever there is a deviation from the largest value. or a greater number of repairs.Taguchi’s Quality Loss function It is a simple & effective method to solve quality engineering problems The method is popularly known as Taguchi method based Design of Experiments He developed the concept of robustness A robust product is one which is insensitive to environmental variations. The loss may be due to reduced levels of performance. . In short. loss to society occurs when the customer has less-than optimal experience with the product or service. lower product reliability.TQM Tools: contd. a shorter product life.

Taguchi’s Quality Loss function Refer to PDF on Taguchi’s Quality Loss function .

Total Productive Maintenance (TPM) .

TQM Tools contd-Total Productive Maintenance (TPM) Total Productive Maintenance (TPM): Importance: 1. Various departments-Engineering. The word total in Total Productive Maintenance (TPM) means: • Total effectiveness • Total maintenance system which include Maintenance prevention Maintainability improvement Predictive Maintenance • Total participation of all employees . 3. Operations & maintenance collectively implement it. 2. Aims to maximise equipment effectiveness-overall effectiveness. Involves every single employee from the top management to workers on the shop floor.

Zero breakdown (100% equipment availability) Development Stages: (1) Breakdown Maintenance (2) Preventive Maintenance (3) Productive Maintenance (4) Total Productive Maintenance.TQM Tools:Total Productive Maintenance (TPM). Process reliability depends on the equipment condition 3. 4.contd Need for TPM: 1. Quality of product depends upon the process 2. Using sophisticated production equipment call for greater skills of maintenance. Though the product processes are automated. Dual Goal of TPM: 1. Zero defects 2. the maintenance activity is yet to be automated 5. Condition of equipment depends on the maintenance philosophy followed in the industry. .

2. 3. An autonomous maintenance programme. 5. It takes about 3-4 years of TPM implementation before good results can be achieved. An initial equipment management programme. . A planned maintenance programme for the maintenance department. 4. Increased skills of operation & maintenance personnel. Elimination of all 6 major losses to improve the overall effectiveness.TQM Tools:Total Productive Maintenance (TPM).contd Five Basic Activities for the Development of TPM: 1.

Failure Mode & Effect Analysis (FMEA) .

Failure Mode & Effect Analysis (FMEA) It is a system for analysing .