A Study of the Supply Chain at Dalsey

Hillblom Lynn


Mission Statement “DHL enhances the business of our customers by offering highest quality express and logistics solutions based on strong local expertise combined with the most extensive global network presence” .

72.4million t Air. With revenues of more than €63 billion and 500.700 bases  350 aircraft. publication distribution. warehouses. 2.500 logistics centers.DHL Overview DHL’s parent company Deutsche Post World Net is the world’s leading logistics group.8miliion TEU Ocean  World’s No.000 employees in more than 220 countries and territories it is one of the biggest employers worldwide. 2 in Road Freight  30 countries and territories  160 terminals  2million full truck load movements  Cross-border solutions for business mail.000 vehicles  59 countries and territories  2. Asia Pacific and Middle East /Africa  Ranked 3rd worldwide  8 million customers  36 Hubs and 4. direct marketing and merchandise  Largest worldwide network for Mail Distribution . terminals  23million m2 storage capacity  150 countries and territories  813 terminals & warehouses  4. Distribution & Contract Logistics  World’s No.1 in Air and Ocean Freight  Europe’s No.  Largest Courier and Express provider in Europe.1 in Warehousing.

. •DHL owns its success for the efficiency with which the operations are carried out.STRATEGIC MANAGEMENT •It implies estimating the time requires for collecting the goods from the door step of the sender and then estimating the time for the goods to reach the final customer. •They are given a certain password which they can use to trace via online or their customer service helpline.

DHL Supply Chain Individual Customers drop DHL Office DHL Pack pickup drop Corporate Customers Central Location Office Region sorting and bulk packing local Local or National / International Distribution truck Regional Hub Distribution if local A .

DHL Supply Chain (Contd.) A Airport courier Air India or Kingfisher Passenger Cargo or Courier cargo Blue Dart Flights Destination / Hub truck Destination Warehouse truck no Destination found? Reverse logistics to sender DHL Office at Destination yes Destination .

national. between international.Inbound Logistics Procurement Services: DHL's procurement specialists can deliver substantial cost savings on a wide range of non-core products. everything from promotional materials and consumables. Transportation: Company helps moving products from manufacturing plants to warehouses. and regional facilities and to distributors. DHL provides raw materials warehousing services. operational spare parts and other goods not-for-resale. by understanding the production processes and anticipating business and logistics needs. . to work wear. Raw material warehousing: Irrespective of the industry sector.

and get the best out of client’s most valuable resource: client’s employees. In-plant Logistics: DHL in-plant services help you cut costs. and labour associated with the inbound flow of materials to make sure that right material reach the right destination at the right time in right state. facilities. .Outbound Logistics Inbound To Manufacturing (For the client): DHL solutions provide complete end-to-end logistics management of inventories. increase productivity.

including the repacking of finished products to support product launches. •DHL offers additional packing solutions. to increase flexibility and streamline fulfilment.Value Added Services Contract packing: It involves the integration of outsourced packing operations into distribution centres. including packaging design and packaging materials procurement. • DHL offers a comprehensive co-packing service. as well as environmentally friendly transit packaging. promotions and customization for local markets. .

Automation and auto-sortation systems.. Main Warehouse outside Octroi – All cities have a DHL Warehouse outside octroi limits to store materials which are incoming and are subject to octroi charges and are not cleared.Rail-connected warehousing. .Inventory Management & Warehousing Finished Goods Warehousing: DHL provides customized warehouses to their clients. Hyderabad & Bangalore to store materials on delay of flights. Mumbai. Kolkata. At Main Collection offices – To store materials if on delay or on Sundays before material is sent to consumers. Delhi. Cross-docking.g. E. Ahmadabad.e. At hub airport – DHL has warehouse at airports in main hub locations i. Their services include. Chennai.

In-store Logistics: DHL's in-store logistics service can ready the product for presentation to the public. Even better. Service Parts Logistics: DHL provides spare parts to their clients' customers within an agreed time period. all this can be done overnight.Distribution Home delivery: DHL provides home delivery service to its customers by combining distribution centre operations with their home and office delivery operations. help them to anticipate and prepare for that demand . so that their customer's retail staff don’t have to. DHL helps service customers more efficiently and effectively.

Reverse Logistics This service deals with bringing back the un-delivered goods or obsolete goods. .

point of origin. and destination as well as the route to be taken and the rate to be charged) •Online booking of consignments – collect pickup •Last 99 days shipping records available through the website •DHL Express SMS .Other Facilities •Barcode Scanning at milestone locations •Preparation of Online Waybills (a document attached to goods in transit specifying their nature.

The services are as follows: •Strategic Logistics Consulting •Lead Logistics Provider •Consulting and providing Transport optimization: Route-Pro and Trans-Pro •Consulting and providing Supply Chain Design •Consulting and providing Transportation •Engineering. knowledge and resources in terms of personnel and supply chain tools. optimization and re-engineering •Implementation and Project Management •Process Management •Outsourcing .Innovative Supply Chain Development Supply Chain Management services are delivered across industry sectors and provide expertise.

RFID contains a chip which has all the information of the consignment. RFID technology (Radio Frequency Identification) : It make data readings possible without opening the package. Temperature fluctuations are thus eliminated. . loading and control of incoming goods.DHL Innovations DHL SMART SENSOR TEMPERATURE: provides you with uninterrupted temperature monitoring during the entire transport and at the reloading points. RFID system is used to optimize the tracking.

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