Chain of Command

The chain of command or the scalar chain, is theformal line of authority, communication, andresponsibility within an organization.It is usually depicted on an organizational chart,which identifies the superior and subordinaterelationships.The organizational chart helps to identify the lines of authority and communication and ensures clear assignment of duties and responsibilities.Unity of command means that each subordinatereports to one and only one superior.

 

chain of command

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Theorder in whichauthorityandpower in anorganizationis wielded and delegated fromtop managementto everyemployeeat every level of the organization.Instructionsflow downward along thechain of command andaccountability flowsupward.

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According to its proponent Henri Fayol (1841-1925),the more clear cut the chain of command, themoreeffectivethedecision making processand greater theefficiency. Militaryforcesare an example of straight chain of command that extends inunbroken line from the topbrassto ranks. Alsocalledline of command.

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Fayol's principle of the unity of commandholds that a subordinate should report to oneand only one supervisor.

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Fayol believed that this was necessary toprovide the supervisor with clear positionauthority, and to prevent a subordinate fromreceiving conflicting orders.

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Fayol's scalar chain principle states thatauthority and responsibility flow, one level ata time, in a vertical line from the highest levelin an organization to its lowest level. Thisline of authority establishes anorganization's hierarchy

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