Leadership

A request to participants

 Be

enquiring  Be enthusiastic  Be engaged

Agenda
     

Being aware of self Leadership functions Acquiring leadership skills Team building Managing change Conclusion

Understanding Basic Human Skills
Creative Innovative Uncommon Responsive Proactive Alert
Acting

Thinking

Awareness Sensitive Energetic Empathy
Feeling

Envision Differentiate Lead Create future
Learning

Being Self Building Relations Seeing

For future with: Self Individuals Organization Environment

Learn from experience Listen to Learn Enable learning

Visualize See images See focused

Fundamentals of Leadership and management
 Leadership

is the function of generating and promoting new directions.  Management is the function of executing existing directions efficiently  Leadership is future oriented  Management is process oriented

What are some differences between a manager and a leader?
Manager  Process oriented  Protects self  Approaches decisions cautiously  Career oriented  Listens selectively  Avoids conflict  Unclear regarding trust Leader  Vision oriented  Protects staff  Approaches decisions actively  Staff oriented  Listens actively  Deals with conflict  Trusted

Exercise on video
 Select

any four attributes of leadership from earlier slide  Identify the incidences where Amol used these  Make a presentation to justify his actions  Other teams question the correctness

Six Leadership Functions
 

Envisioning: The future state of organization Strategy and objectives – Defining or identifying the aims, purposes, and objectives; objectives need to be ‘agreed’ rather ‘set’ and SMART. Planning –
  

Knowing where you are now Knowing where you want to be in SMART way Knowing whether you are making a progress

Organizing - Building teams, Briefing, delegating, coaching, supporting, problem solving Monitoring and Evaluation – Define measures, performance targets and indicators and monitoring progress Communicating –the vision, objectives and the plan , the progress and resolving conflicts- All with clarity

Team exercise on Planning (Two-Three teams) 10 Min
Situation: Training for a batch of 20 people in Korea on new car assembly technology so that they can work as supervisors on manufacturing plant immediately on arrival. Total time of training 6 wks  List additional information you require to plan  Identify steps in planning  Detail each activity and schedule it  Assign responsibility for execution of plan to your team members  Decide the performance measures for competence of members of the batch after training is complete  One team makes presentation and others review it

Leaders Communicate!
 Ability to Communicate is a prerequisite for leaders .  The best way to communicate is through behaviour.  Communication performs four tasks:  Creates awareness  Facilitates change  Builds relationships  Enables followers to reach goals

Leaders are communicators
Leaders are constantly communicating While communicating a leader must focus on:  What I say ( Words or language )  How I look (Physical appearance )  What I project ( Body language & Facial expressions)  What I hear (Listening and sensing -awareness)  How I focus (Eye contact and See data )
Effectiveness in communication enhances Leadership ability

Exercise on Communication
A

leader visualizes or creates an image of future of organization  A leader gives direction to followers so as to make the image a reality
Directions are implemented by a follower but directions need to have clarity  Follower has to work or act as per directions Exercise: Creating same pattern at the other end of hall

Emotional dimension
Ability to manage emotions Own and others

Leadership and Emotions

Leadership is intrinsically an emotional process,  Leaders recognize emotional states of people ,  Leaders attempt to evoke emotions in them, and  Then seek to manage their emotional states accordingly Leaders displaying :  excitement,  energy, and  enthusiasm can arouse similar feelings amongst people Acquiring Emotional competence is essential which helps in building relationships –while leading and working with others

Nine Skills of Leadership

Degree of leadership skills

People with a great deal of occupational mobility possess these skills to a higher degree than those who stayed mostly in one place. Reasons:

Exposure to a wide range of experiences enhances ability to read and empathize with different people and situations- Emotional competence an ability predominant for a leader Experiences outside of an individual’s comfort zone sharpens social awareness- a skill utmost to be effective leader

1. Ability to create enthusiastic followers Enthusiasm of followers depends upon the stimulus leaders create  Creating stimulus is a skill  Your own behavior and language is source of stimulus

2. Ability to take a discontented view of the world in a constructive way
 Good

leaders are never complacent -never satisfied with the status quo  Their minds are open to new ideas, they welcome change.  They promote innovations.

3. Ability to learn all along- consider

themselves work in progress They are never entirely satisfied with themselves.  They don’t limit their talents to their jobs.  They pursue life-long learning

4. Outstanding leaders demonstrate a good understanding of human nature.
 Great

leaders understand people –

They make an effort to know as much as they can about their team members They are aware of what causes people to act and react the way they do.

 They

have “Ability to manage EI”

5. Leaders set higher targets for themselves
 The

best leaders set high standards for themselves and work smart to achieve their goals.

6. Ability to rely on a set of values and beliefs as their guiding light Successful leaders are driven by values  Leaders speak from own character and thus create trust  Walking the talk helps in creating trust

7. Ability to laugh at themselves
 Great

leaders have a sense of humor and skill to defuse stresses when required

8. Ability to harness Thinking- own & others. Two aspects of thinking  Thinking differently
  

Ability to be proactive Ability to give effective solution Ability to differentiate

Positive thinking increases one’s ability to.
 

See failure as an opportunity Innovate and convert failure into success

9. Focus on getting things done

 The

key trait of leadership is – getting things done.

Exercise: Realizing Leadership Behavior
Situation
2. 3. 4. 5.

Monsoon season in ghats to Mahabaleshwar A tree fallen across blocks the traffic Only one small part available for traffic but with “pot hole” where the bus wheel can get stuck up You are in a bus and the buss driver is apprehensive of the pot hole in loose mud on the sides

What leadership behavior can you muster or bring into action

Team building

Role of leader

Leaders need to be aware of the three main needs for working as a team
The need to achieve the common TASK

The need to be held together as a working TEAM

The need of each INDIVIDUAL by virtue of being human

The Team Leader
For Team leader :

Keep the team alert to the organization’s goals and surroundings The most challenging part of the leader’s job is to mold and hold the individual team members into a dynamic, interactive, high-performance unit. Help them by developing their talents to optimum capacity. Help them learn what they don’t know and Help them to perfect what they do know. Coach and Prepare them for change and to be ready

   

for future

Three Team building Functions
1. Setting and maintaining group standards or norms for behavior 2. Ensuring proper understanding of an individual to the common goals

Team building Functions(2)
3. Helping Team Members

Take Charge of their Jobs  Aim for excellence  Coach when needed  Get the members to participate  Encourage creativity

Exercise on team building
Situation You are leader of team deputed to Hyundai for training on learning new technology of assembly Write what will be your ways of :  Defining the team objective  Holding team together  Understanding individual needs Two teams attempt this and one makes a presentation to be questioned by other participants

Managing change

Managing a change
    

Live up to Mahatma Gandhi’s famous edict, “For things to change, first I must change.” Responsibility for managing change is with leaders of the organization Leaders must manage the change in a way that their associates can cope up with. The leader has a responsibility to facilitate and enable change Transform yourself and always be ready to change – yourself and the team members

Management of a change(2)
 Change

must involve the people - change must not be imposed upon the people  Strong resistance to change is often rooted in

deeply conditioned or historically reinforced feelings and patterns people carry

 Manage

change always “Bit by bit” - in small

steps

Three factors impact management of change

Empathy  Communication  Participation

Conclusion

     

Leader is
Live ( your values and be alive) Engage people or connect them or join them to into a team to achieve the goal Activate them or trigger them or set them in motion towards the goal to Derive or achieve Exceptional Results for the goal

Leadership is a process and requires skills which can be developed

Leadership is
 Leading

self  Leading others  Leading issues  Leading change  Not same as “management”  Learnable and is a continuous process

Team building
 

It is a Leader’s task Focus on:
       

Clarity of team objective, Interdependence & bonding Create awareness on Internal and external factors Communication : language and behavior Coaching individuals for performance Individual needs Recognition of performance Celebrating success as team

Change
 

Change is inevitable We must make/create a change to meet change effectively Change management requires
  

empathy, communication and people participation

 

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