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UNIVERSITI TEKNOLOGI MARA

PROBLEM BASE LEARNING SESSION 1

PREPARED BY : MAZLAN BIN MASRI PAAT MARZUKI BIN SAIMAN RICHARD JOHN PREPARED FOR: MDM SITI SYAMSIAR MUHARAM

AIS630

ACCOUNTING INFORMATION SYSTEM

vans. MPVs and 4 wheel drives. The company is licensed by the Ministry of Culture. you will feel at home behind the wheel of a TMV Car Rental Service vehicle. The company commences business in the year 2002 with zero fleet of vehicles and zero manpower. COMPANY OVERVIEW AIS630 ACCOUNTING ISYSTEMS ANALYSIS AND DESIGN . Arts and Tourism to carry out a car hirer business in Malaysia. from economical to luxury cars. thus providing our customers with excellent value for money. We offers a wide choice of vehicles. At TMV Car Rental Service. but also on the careful maintenance and checks between each rental for all of our vehicles. In just over a short span of a few years. for you to choose the one most appropriate for your trip and traveling comfort. we not only pride ourselves on the quality of our service. the company now have over 300 fleet of vehicles of various mix. To help you on your way. all our rentals are competitively priced.TMV Car Rental Service was incorporated as a private limited company on the 11th of September 2000 under the companies Act of 1965. Whether you rent a vehicle for travelling on business or holiday within Malaysia.

JLN OFF COASTAL HIGHWAY. 88100 KOTA KINABALU. KK TIMES SQUARE. SABAH. TEL /FAX : (088) 311223 PARTNERS : MAZLAN MASRI PAAT MARZUKI SAIMAN RICHARD JOHN AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .TMV CAR RENTAL COMPANY NAME : SERVICES TMV CAR RENTAL SERVICE BUSINESS OFFICE : J-59-3A.

COMPANY OVERVIEW AIS630 ACCOUNTING ISYSTEMS ANALYSIS AND DESIGN .

com. Monitor enquiry from customer Monitor the sales Reduce error Maximize profit : Ordering System : Sales Department : Richard John Tanduyah : Sales Department : TMV Car Rental Service : 088-311223 : TMVRentalCar.my AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN . b.SYSTEM REQUEST Project Name Project Sponsor Name Department Organization Phone E-mail Business Need : To make an ordering system that enable the company to: a. d. c.

The most time consuming tasks are generally communication with the client and the rental operations (handling bookings) and keeping the price information updated. COMPLETE CONTROL SYSTEM FOR ALL TRANSACTION USING LEADING SOFTWARE S Every transaction . Solving these problems was our main goal while designing the system. Internet allows to access this data from anywhere in the world at a low cost. AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN . Communication errors are eliminated. Guests are happier too. REDUCES COSTS Computers are good at handling data and performing automated tasks. which reduces the stress level for service personnel.SYSTEM REQUEST FUNCTIONALI REDUCES TY: MISTAKES WITH ORDERS OR CANCELLATIONS All orders and cancellations are agreed with the guest and immediately confirmed online.from orders and cancellations to amendments – is logged in a journal. along with the time it was performed. because they always get exactly what they ordered. Lost transactions are a thing of the past.

SYSTEM REQUEST ISSUES DATELINE: The system have to be implemented before the month of July to cater the peak sales that expected by TMV Car rental service. COST: All this year. all the functionality in the organization is done manually. Setting a system that integrate all department can involve a one time huge expenditure AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .

a committee will be formed comprising management level and all the functional level within TMV Car Rental Service.SYSTEM REQUEST EVALUATING SYSTEM REQUEST: In order to set up the system. The system propose will be evaluated by below aspects:  Technical feasibility  Operational feasibility  Economic feasibility AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .

SYSTEM REQUEST START` CUSTOMER LOG ON TO WEBSITE CUSTOMER CHECK AVAILABALITY OF CAR CUSTOMER SELECT CAR AND PAY ORDER RECEIVE BY COMPANY AND LOCK DRIVER SEND CAR TO CUSTOMER END AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .

Symptom  BUSINESS PROBLEM/SYMPTOM Customer services were accused of being  Hot selling items sometimes run out of stock and takes time to replenish resulting in loss of sales. Business Problem AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN . inefficient for keeping the customer waiting too long on the phone to get information on certain product. Random check with suppliers dismissed any suggestion of insufficient supplies. One of the key reason for the delay is customer service needs to flip through the catalogue to find information. Symptom There are complaints that products being shipped to the wrong customer address even though the company is using reliable courier service.

Sales amount understatement will result in loss to company while overcharging a customer will result in complaints and lead to bad company reputation. Symptom  Sales person sometimes wrongly calculate the total sales amount as they have to do it manually and in some cases provides wrong quotation to customers. BUSINESS PROBLEM/SYMPTOM It is difficult to retain customers’ loyalty since sales department could not properly identify their regular customers who deserve certain amount of discounts. Business Problem AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .

Sales amount understatement will result in loss to company while overcharging a customer will result in complaints and lead to bad company reputation To ensure that proper calculation has been made and all figures and numbers has been check to avoid from misstatement that can lead to overcharge or loss AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN . Random lead to maximization of profit. Sales person sometimes wrongly calculate the total sales amount as they have to do it manually and in some cases provides wrong quotation to customers.Problem Goal Hot selling items sometimes run out To ensure that the stock require of stock and takes time to replenish is available when needed and can resulting in loss of sales. check with suppliers dismissed any suggestion of insufficient supplies.

Sales amount understatement will result in loss to company while overcharging a customer will result in complaints and lead to bad company reputation To ensure that proper calculation has been made and all figures and numbers has been check to avoid from misstatement that can lead to overcharge or loss AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .Problem Project Goal Hot selling items sometimes run out To ensure that the stock require of stock and takes time to replenish is available when needed and can resulting in loss of sales. Random lead to maximization of profit. check with suppliers dismissed any suggestion of insufficient supplies. Sales person sometimes wrongly calculate the total sales amount as they have to do it manually and in some cases provides wrong quotation to customers.

15 + 5 + 20 + 20 + 30 + 15 + 5 = 110 Days AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .A 5 0 5 5 10 B 5 5 10 10 15 START C 15 0 15 7 15 D E 5 20 25 35 40 F 20 20 40 20 40 G H I M 5 105 110 105 110 5 15 20 15 20 20 40 60 40 60 30 60 90 60 90 J 10 60 70 70 80 15 90 105 7 11 K 15 70 85 80 95 FINIS H L 10 85 95 95 105 Critical Path is C-D-F-G-H-I-M.

Yes it will result in the same effect. 10 60 70 60 70 10 95 115 95 115 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .A 5 0 5 5 10 B 5 5 10 10 15 START C 15 0 15 7 15 D 5 15 20 15 20 E 5 20 25 35 40 F 20 20 40 20 40 G H I M 5 115 120 115 120 20 40 60 40 60 30 60 90 60 90 J 25 90 115 90 115 K 25 70 95 70 95 L FINIS H AIS630 The project completion date will be delayed another 10 days.

The advantages of PERT Chart over Gantt Chart for project scheduling are: a.Easy to determine the slack time AIS630 ACCOUNTING SYSTEMS ANALYSIS AND DESIGN .Easy to identify the critical path and critical tasks c.Easy to identify the order of precedence b. based on all predecessor activities.SYSTEM REQUEST Slack time Is the difference between the latest possible completion time of each activity which will not delay the completion of the overall project. and the earliest possible completion time.