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Executive Information System (EIS): Top level (strategic level)• Inputs: Aggregate data.

Internal and external • Processing: Interactive and graphical simulations • Outputs: Projections • Users: Senior managers
Example: 5-year operating plan. Answer questions like “what are long-term industry cost trends and how are we doing relative to them?” “ What business should we be in ?How to diversify? Competition scenario? Which unit to sell? What to buy? etc • Gets data from all internal IS plus external industry data bases

Characteristics of Executive Information Systems (EIS) Top level management
Designed for the individual requirements Ties CEO to all levels

Very expensive to keep up
Extensive support staff

Interrelationships among systems EIS DSS MIS KWS TPS .

and dissemination of business knowledge throughout company Encompasses the organizational knowledge – mainly useful for professionals .3) Other Information Systems 3.2 Knowledge Management Systems – Support creation.1 Expert Systems – Provide expert advice – Example: credit application advisor 3. organization. staff – Example: intranet access to best business practices . tech.

4 Functional Business Systems – Focus on operational and managerial applications of basic business functions – Examples: accounting.3 Strategic Information Systems – Help get a strategic advantage over customer – Examples: e-commerce Web systems 3. or marketing .Other Information Systems 3. finance.

Various Business Functions Supported by IS .

DSS.EIS in the following functional areas Sales and Marketing Manufacturing and production Finance and accounting Human resources .Identify the TPS.MIS.

etc.Internet An Organization’s IS Financial IS Business transactions Production Transaction processing systems Databases of valid transactions Drill down reports Exception reports On -Demand reports IS Marketing IS Key-indicator reports Scheduled reports Business transactions Databases of external data Human Resources IS etc. Extranet .

region wise EIS • Sales trend forecasting – 5year .Sales and Marketing TPS • Order Processing MIS • Sales management DSS • Sales analysis .

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Inputs to Marketing IS • Strategic plan and corporate policies • The TPS • External sources: – The competition – The market .

Marketing IS Subsystems and Outputs • • • • Marketing research Product development Promotion and advertising Product pricing .

Databases of internal data Databases of external data Marketing DSS Business transactions Transaction processing systems Databases of valid transactions for each TPS Marketing MIS Marketing applications databases Sales by customer Sales by salesperson Operational databases Sales by product Pricing report Total service calls Customer satisfaction Marketing EIS .

CAD .Manufacturing and Production TPS • MIS • • DSS • • • EIS • • Material movement monitoring and control Inventory control Production scheduling Operations analysis Inventory analysis Production planning and control Operations planning – 5 year Facilities location KWS .

Inputs to the Manufacturing IS • Strategic plan or corporate policies. • The TPS: – – – – – Order processing Inventory data Receiving and inspecting data Personnel data Production process • External sources .

Manufacturing IS Subsystems and Outputs • • • • • • • • Design and engineering Master production scheduling Inventory control Manufacturing resource planning Just-in-time inventory and manufacturing Process control Computer-integrated manufacturing (CIM) Quality control and testing .

Databases of internal data Databases of external data Manufacturing DSS Business transactions Transaction processing systems Databases of valid transactions for each TPS Manufacturing MIS Manufacturing applications databases Business transactions Operational databases Quality control reports Process control reports Internet or Extranet JIT reports MRP reports Production schedule CAD output Manufacturing EIS Business transactions Customers. Suppliers .

Human resources TPS • Employee records/attendance keeping MIS • Personnel Info systems DSS • Employee cost analysis EIS • Personnel planning • Succession planning .

Inputs to the Human Resource IS • Strategic plan or corporate policies • The TPS: – Payroll data – Order processing data – Personnel data • External sources .

Human Resource IS Subsystems and Outputs • • • • • Human resource planning Personnel selection and recruiting Training and skills inventory Scheduling and job placement Wage and salary administration .

Databases of internal data Databases of external data HR DSS Business transactions Transaction processing systems Databases of valid transactions for each TPS Human Resource MIS Human resource applications databases Benefit reports Salary surveys Operational databases Scheduling reports Training test scores Job applicant profiles Needs and planning reports HR EIS .

Finance and accounting TPS • • MIS • Payroll Accounts payable Annual budgeting DSS • Profitability analysis • Cost analysis EIS • • Profit planning Investment planning .

• Transaction processing system (TPS) – Important financial information collected from almost every TPS . accounts payable. inventory control. accounts receivable. order processing. general ledger. – External sources – Annual reports and financial statements of competitors and general news items.Inputs to the Financial Information System • Strategic plan or corporate policies – Contains major financial objectives and financial needs of projects.payroll. .

Financial IS Subsystems and Outputs • Financial subsystems – – – – – Profit/loss and cost systems Auditing Internal auditing External auditing Uses and management of funds .

Suppliers .Databases of internal data Databases of external data Financial DSS Business transactions Transaction processing systems Databases of valid transactions for each TPS Financial MIS Financial applications databases Business transactions Operational databases Financial statements Uses and management of funds Financial statistics for control Financial EIS Internet or Extranet Business transactions Customers.

MS etc – covers and integrates all functions . MINITAB • Human Resource Management Software: PeopleSoft • Database Management software: Oracle. Cognos. SQL Server • Business Intelligence: SAS. Visio. SYSSTA. Power Point.Business Application Software • MS Office (Word. Metastock • Marketing Packages: SPSS. Access) • Accounting Packages: Tally. Oracle. • Various ERP – from SAP. Excel.