SUSTAINING HEALTHY CULTURE IN ORGANIZATIONS

Prof. I.S.F. Irudayaraj, xlri, Jamshedpur

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and broad aspects of science (it is the state of being cultivated) as distinguished from vocational or technical skills Prof. Jamshedpur 2 .S.CULTURE – THE CONCEPT Dictionary meaning:  Act of developing intellectual and moral faculties especially by education  Expert care and training  Enlightenment & Excellence of taste acquired by intellectual and aesthetic training in fine arts.F. I. Irudayaraj. xlri. humanities.

It is the design for living of an entire community of people learnt through the process of Education.CULTURE – THE CONCEPT Dict. word.F. It is the total pattern of human behaviour embodied in thought. Irudayaraj. Emulation (Imitation) Enforcement by significant others.S. I. Prof. Jamshedpur & 3 . Meaning Relevance to the Org. xlri. deed and artifacts and is dependent upon man’s capacity for learning and transmitting knowledge to succeeding generation.

CULTURAL NET WORK    Has its own set of complex and subtle language These languages as organizational /cultural scripts take the form of STORIES/ MYTHS/ FOLKLORES (societal.S. Irudayaraj. Individuals) RITES OF PASSAGE: SEPERATION. Jamshedpur 4 . Familial. xlri.F. TRANSITION INCORPORATION Prof. I. organizational.

I. Historically determined – reflecting the history (evolved over a period of time) of the organization.F.Nature & Characteristics of OC       Social glue Holistic referring to the whole which is more than the sums of its parts. Irudayaraj. preserved by the group of people who together form the organization Transmitted to succeeding generation Difficult to change Prof. Jamshedpur 5 .S. Socially constructed – created. xlri.

I. .ORGANIZATION CULTURE: A SYSTEMS MODEL Determinants External Environment Society's Culture Socio-Economic and Political Milieu Dimensions Consequences Values Norms Structure and Hierarchy Performance of the Organization: Profit Growth Productivity Customer Service Members Satisfaction: Morale & Commitment Technology Reward Systems Business Environment Organization's Success or Failures Leadership Prof.F. Irudayaraj. xlri.S. Jamshedpur 6 Communication System Rites / Rituals / Stories / Myths / Symbols etc.

xlri.DEVELOPING/ SUSTAINING DESIRABLE CULTURE 1. Act  PROCESSES: EDUCATE/ ENFORCE / EMULATE 3. VALUES  PROCESSES : AWARENESS / ACCEPTANCE /ACTION 2. INTENSIFY  VALUING PROCESSES : Think. I. Irudayaraj. MISSION. Jamshedpur 7 .F. INTERPRET  VISION. INTEGRATE  SUBCULTURES TO THE COMMON GOAL  PROCESSES:REMIND / REWARD / ROLE MODEL Prof. Communicate. Choose. Feel.S.