Veterinary Technicians’ Challenges & Opportunities NAVTA Demographic Survey

December 2007

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Methodology
• The Veterinary Technicians’ Challenges & Opportunities survey was conducted by mail for the National Association for Veterinary Technicians in America (NAVTA) to gather opinions regarding issues and challenges veterinary technicians face in their careers, and to enable NAVTA to develop effective programs and services to better meet the needs of veterinary technicians. Irwin Broh Research mailed two versions of the survey on September 14, 2007, one version for NAVTA members and a 2nd version for nonmembers; sample files were provided by NAVTA. Completed surveys were accepted through November 13, 2007. In total, 1,725 useable surveys were returned for an overall response rate of 42.3%. The breakdown by version is shown below:
Total Surveys Mailed Completed Surveys Response Rate 4,080 1,725 42.3% NAVTA Members 3,080 1,455 47.2% NAVTA NonMembers 1,000 270 27.0%
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Key Findings
Issues Facing Veterinary Technicians • Low income is the key problem facing veterinary technicians; job burnout and lack of professional recognition are the next most prevalent issues.
– Two-thirds of NAVTA members and three-fourths of non-members rank low income among the top 3 problems they face.

• • • •

For about one-third of respondents, supervision of staff and client communications take up more time today than 3 years ago. Looking toward the next 5 years, employment, salary, and benefits is the primary issue that will affect veterinary technicians’ jobs. Roughly 4 in 5 veterinary technicians are either “satisfied and will definitely stay” or “will probably stay” in the field. Nine in 10 agree that only veterinarians or veterinary technicians should be allowed to perform certain tasks (e.g. take radiographs, induce anesthesia, perform dentals).
– Eight in 10 agree they are so under-paid that feasibility of staying in the profession is declining.
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Key Findings (Cont’d.)
Veterinary Technician Associations • The average NAVTA membership length among respondents who are current members is 6.1 years.
– Slightly less than one-third of current non-members have been a NAVTA member in the past, with an average membership length of 3.3 years.

The NAVTA Journal, including CE announcements, News for Members, four reviewed CE articles per issue, and opportunity to earn CE credit are considered “very or somewhat important” to more than 9 in 10 members.
– Most NAVTA services are “very or somewhat important” to at least 7 in 10 members.

Among non-members, awareness is highest for the following NAVTA services: National Veterinary Technician Week, The NAVTA Journal, and the NAVTA website. Approximately one-third of non-members did not renew or never joined NAVTA due to unfamiliarity with NAVTA, too busy to get involved, and the cost of dues.
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– Half of the members would be willing to pay higher dues to support added programs and services. 5 . compared to 35% of non-members. respectively). – Roughly 2 in 5 members and non-members attended one or more state veterinary medical association sponsored CE meetings. – Half of members attended at least one National meeting within the past year. – Just under 40% of members and 27% of non-members attended at least one state veterinary technician association CE meeting. – About 1 in 5 members and non-members attended at least one local veterinary technician association CE meeting.Key Findings (Cont’d.) • NAVTA members are significantly more likely than non-members to be a member of their state veterinary technician association (64% versus 39%. • • Members are significantly more likely than non-members to indicate the current dues are “about right” (81% versus 50%. CE meetings are more popular among NAVTA members. respectively).) Veterinary Technician Associations (Cont’d.

on average.) • Areas for NAVTA to work on include: increasing veterinarians’ awareness about utilization of veterinary technicians. 6 .Key Findings (Cont’d. assisting states with credentialing laws and requirements. registered. Nearly all members (99%) and the majority of non-members (88%) are certified. and about 9 in 10 are credentialed in the state where they are employed. – NAVTA members tend to be slightly older than non-members and work in larger communities. Economics and Career • Respondents currently employed as a veterinary technician are primarily female and 38 years old. or licensed. and providing the public with information about the profession. Employment.) Veterinary Technician Associations (Cont’d. • • Three fourths of non-members and about half of members are employed in companion animal practice.

• • • More than 9 in 10 full-time veterinary technicians receive paid vacation. respondents have worked just over 11 years as a veterinary technician. and CE registration. – Part-time employees earn about $15 per hour. other benefits provided by about 4 in 5 employers include health insurance.400. respectively). free or discounted animal care. Full-time veterinary technicians earn $35.) Employment. about 7 years with their current employer. 7 . Economics and Career (Cont’d. NAVTA members are significantly more likely than non-members to have graduated from an AVMA-accredited program (88% versus 69%.Key Findings (Cont’d. on average. On average. most often to maintain client records.) • • Nearly all use a computer at work. and with slightly fewer than 3 employers throughout their career. NAVTA members earn significantly more than non-members.

Issues Facing Veterinary Technicians 8 .

Problems Facing Veterinary Technicians: Ranked Among Top 3 • Low income is the key problem facing veterinary technicians. – Job burnout and lack of professional recognition are the next most prevalent issues.725) 68% 43% 41% 30% 26% 25% 24% 8% 7% 5% 4% 4% 1% 1% Member (1.455) 67% 43% 43%* 29% 28%* 24% 24% 8% 8% 6% 4% 4% 1% 1% Non-Member (270) 75%* 41% 33% 36%* 19% 30%* 24% 7% 6% 4% 7%* 5% 2% 1% 9 Lack of employment benefits Underutilization of my skills Relationships with other staff Problems with equipment and materials used Relationships with veterinarians Unavailability of continuing education Client relations Working with vendors or suppliers Lack of qualified help/hard to find LVTs/experienced staff Which of the following are the three most significant problems that you face as a veterinary technician? * Indicates a significant difference at the 90% confidence level when comparing members to non-members. . particularly among non-members of NAVTA. Top 3 Problems Low income Job burnout Lack of professional recognition Lack of career advancement Competition with assistants trained on the job Total (1.

Total (1. .725) Supervision of staff Client communications Teaching Inventory/order 35% 33% 24% 23% Member (1. * Indicates a significant difference at the 90% confidence level when comparing members to non-members.455) 34% 32% 25%* 21% Non-Member (270) 37% 38%* 20% 33%* Dentistry Laboratory testing Anesthesia Behavior Counseling Nutritional Counseling 22% 19% 17% 15% 13% 21% 18% 17% 15% 13% 26%* 21% 17% 13% 15% Radiology Surgery assisting Animal management Selling products Grief Counseling 13% 12% 10% 8% 4% 12% 12% 11%* 7% 5%* 14% 14% 7% 12%* 3% 10 Indicate any activities in your current employment situation that take up more of your time on the job today than three years ago. supervision of staff and client communications take up more time today than three years ago.Activities That Take Up More Time Today • For about one-third of respondents.

particularly among NAVTA members. Top 3 Issues Employment.Issues Affecting Job Next 5 Years: Ranked Among Top 3 • Employment. salary.455) Non-Member (270) 66% 41% 65% 43%* 68% 32% Medical/computer technology Credentialing for veterinary technicians Non-educational ways to earn the Veterinary Technician title Animal welfare consciousness Changing animal-owner demographics Availability of relevant continuing education programs Emerging zoonotic diseases Bioterrorism. salary. and benefits Specialization in veterinary technology Total (1. 11 . – Specialization in veterinary technology is the next major issue. related to nation’s food supply 36% 30% 29% 27% 20% 18% 16% 7% 36% 31%* 29% 27% 19% 18% 16% 7% 37% 24% 28% 29% 24%* 20% 17% 8% As you look towards the next five years. and benefits is the primary issue that will affect veterinary technicians’ jobs in the next five years.725) Member (1. what three issues do you believe will most affect your job? * Indicates a significant difference at the 90% confidence level when comparing members to non-members.

12 . roughly 4 in 5 veterinary technicians are either “satisfied and will definitely stay” or “will probably stay” in the field.Career Satisfaction • Regardless of NAVTA membership. 100% 80% 60% 43% 43% 42% 40% 20% 0% I'm satisfied and I will probably stay I will probably I'm dissatisfied will definitely stay in veterinary change to another and will definitely in veterinary technology in the field in the future change to another technology future field Total Member Non-Member No answer 40% 39% 43% 13% 13% 11% 3% 3% 3% 1% 2% 1% How satisfied are you with your career in veterinary technology? * Indicates a significant difference at the 90% confidence level when comparing members to non-members.

e. take radiographs..Agreement Statements – Top 2 Box • Nine out of 10 veterinary technicians agree that only veterinarians or veterinary technicians should be allowed to perform certain tasks. induce anesthesia. Disagree. only veterinary technicians should be allowed to perform certain tasks. Agree. .g. (Scale: Strongly Agree. Strongly Disagree) * Indicates a significant difference at the 90% confidence level when comparing members to non-members. In addition to veterinarians. and perform dentals 90% 92% 92% Veterinary technicians are so under-paid that feasibility of staying in the profession is declining 85% * 79% 80% I frequently recommend to clients which pet products to use 90% * 77% 79% 0% 20% Total 40% Member 60% 80% 100% Non-Member 13 Please indicate how strongly you agree or disagree with each of the following statements. – Non-members are significantly more likely than members to agree they are under-paid and frequently recommend pet products.

78% 76% 77% The veterinarian listens to my opinion regarding product and equipment purchases As a technician. (Scale: Strongly Agree. .Agreement Statements: Top 2 Box (Cont’d) • Non-members also agree significantly more than members that they are happy with the level of recognition and support provided by professional organizations and that the NAVTA mission statement should include more representation for assistants. Strongly Disagree) * Indicates a significant difference at the 90% confidence level when comparing members to non-members. I am currently happy with the level of recognition and support given to veterinary technicians by professional veterinary organizations 50% * 43% 44% The NAVTA mission statement should be changed to include more representation for assistants 23% * 17% 18% 0% 20% Total 40% Member 60% 80% 100% Non-Member 14 Please indicate how strongly you agree or disagree with each of the following statements. Disagree. Agree.

2. (1=highest priority. 4=lowest priority) * Indicates a significant difference at the 90% confidence level when comparing members to non-members. 64% CE seminars on products 72% * 71% 22% * Sales representatives 14% 15% 9% * 4% 5% 2% 2% 2% 0% 20% Total 40% Member 60% Non-Member 15 Program incentives Advertisements in trade journals 80% 100% Rank which of the following most effect your recommendation of a product to clients. 3. . – NAVTA members are significantly more likely to select CE seminars.Product Recommendation: Ranked Highest Priority • CE seminars have the strongest affect on product recommendations. while non-members are more likely to select sales reps and program incentives as having the greatest affect on product recommendation to clients.

Veterinary Technician Associations 16 .

Past NAVTA Membership Among Non-Members • Fewer than one-third of current non-members have been a NAVTA member in the past. 68% Have you ever been a NAVTA member? If yes. 2% Non-Members Yes. – The average NAVTA membership length among current non-members is 3.3 No. 30% How many years? 1 year or less 2-3 years 4-5 years 6-9 years 10 or more years No answer Average (years) (82) 35% 37% 14% 2% 7% 5% 3. No answer.3 years. for how many years? Base: Non-members only 17 .

NAVTA Membership Length • Two in 5 current NAVTA members have been a member for 3 years or less.1 years 21% 1 year or less 2-3 years 4-5 years 6-9 years 10 or more years No answer 24% 15% 19% How many years have you ever been a member of the National Association of Veterinary Technicians in America (NAVTA)? Base: Members only 18 . NAVTA Members 5% 16% Average: 6.1 years. – The average NAVTA membership length among current members is 6.

No Opinion. Not Familiar) Base: Members only 19 . Importance scores for all other NAVTA services and programs are shown on the following page.Importance of NAVTA Services Among Members: Top 2 Box • • The NAVTA Journal and its articles are considered “very or somewhat important” to nearly all members. CE announcements 96% News for Members Four reviewed CE articles per issue The NAVTA Journal Opportunity to earn CE credit 0% 20% 40% 60% Member 80% 95% 94% 93% 91% 100% How important are each of the following NAVTA services and programs? (Scale: Very Important. Somewhat Important. Not Important.

Car. Somewhat Important.Importance of NAVTA Services Among Members: Top 2 Box (Cont’d. Career DVD Health Insurance program NVTW poster. button 88% 87% 85% 84% 83% 82% 79% 75% 71% 69% 63% 53% 20% 40% 60% Member 80% 100% 0% How important are each of the following NAVTA services and programs? (Scale: Very Important. Not Important. Not Familiar) Base: Members only 20 . No Opinion.) Committee on Veterinary Technician Specialties Website Liaison with American Association of Veterinary State Boards National Veterinary Technician Week AVMA/NAVTA Liaison Committee State Representative Network Student Chapters Discounts (Stethescope. Hotel. Movie) Members Only Section on Website PR brochures.

Car.Awareness of NAVTA Services Among Non-Members • Non-members are most aware of National Veterinary Technician Week. The NAVTA Journal. and the NAVTA Website. Movie) 0% Are you aware of the following NAVTA services and programs? Base: Non-members only . Hotel. National Veterinary Technician Week 84% The NAVTA Journal 77% 63% The NAVTA Web site Liaison with American Association of Veterinary State Boards 40% 34% AVMA NAVTA Liaison Committee State Representative Network 34% Health Insurance Program 7% Non-Member 6% 20% 40% 60% 80% 100% 21 Discounts (Stethescope.

Reasons for Not Renewing/Joining NAVTA • Roughly one-third of non-members did not renew or never joined NAVTA due to unfamiliarity with NAVTA. too busy to get involved. Not familiar with NAVTA Too busy to get involved NAVTA dues are too expensive NAVTA membership is not a good value relative to dues NAVTA programs are not relevant to me Don’t intend to stay in veterinary technology Not employed in veterinary technology No answer 0% 6% 3% 1% Non-Member 10% 20% 40% 60% 80% 100% 22 36% 33% 30% 13% Which of the following best describes your reason for not renewing your membership or never joining NAVTA? Base: Non-members only . and expensive dues.

reasons for leaving the field include burnout. prefer to be a stay-at-home mom.Primary Reason for Leaving Field* • Among the 7 non-members not currently employed as a veterinary technician. Burn-out 29% Low pay Prefer to be a stay-athome mom Lack of respect from vet(s) No answer 14% 14% Currently employed as: Pet sitter/boarder Stay-at-home mom Mixed animal practice Personal attendant 14% 43% 0% 20% 40% 60% Non-Member 80% 100% If you are not currently employed as a veterinary technician. which reason below expresses your primary reason for leaving the field? In what type of work are you currently employed? Base: Non-members not currently employed as a veterinary technician *Caution: Extremely small base size (n=7) 23 . and lack of respect. low pay.

100% 80% 60% 60% 39% 64% * 40% 20% 13% 14% * 5% 14% 16% * 6% 0% State Association member Total Served as an officer Member Non-Member Served as a committee member Are you a member of your state veterinary technician association? Have you ever served in any of the following capabilities? As a State Association officer? As a State Association committee member? * Indicates a significant difference at the 90% confidence level when comparing members to non-members. 24 . and to have served as an officer or committee member.State Veterinary Technician Association • NAVTA members are significantly more likely than non-members to be a member of their state veterinary technician association.

. 100% 80% 60% 54% 55% * 48% 40% 17% 18% 24% 22% 14% 4% 4% 4% 0% 0 1-2 Total 3-6 Member 7 or more Non-Member 1% 1% 2% 32% * 20% No answer Within the last 12 months who sponsored the CE meetings you attended and how often did you attend? – Local Veterinary Technician Association 25 * Indicates a significant difference at the 90% confidence level when comparing members to non-members.CE Attendance: Local Veterinary Technician Association • About 1 in 5 NAVTA members and non-members attended at least one local veterinary technician association sponsored CE meeting within the past 12 months.

CE Attendance: State Veterinary Technician Association • State veterinary technician association CE meetings are more popular with NAVTA members. . compared to only 27% of non-members. 39% of members attended at least one meeting within the past year. 100% 80% 60% 42% 42% 44% 40% 34% 35% * 25% 20% 3% 3% * 1% 0% 0 1-2 Total 3-6 Member 7 or more Non-Member No answer 1% 1% 1% 20% 19% 29% * Within the last 12 months who sponsored the CE meetings you attended and how often did you attend? – State Veterinary Technician Association 26 * Indicates a significant difference at the 90% confidence level when comparing members to non-members.

CE Attendance: State Veterinary Medical Association • Roughly 2 in 5 NAVTA members and non-members attended one or more state veterinary medical association sponsored CE meetings in the last year. 100% 80% 60% 40% 41% 40% 37% 38% * 31% 25% * 20% 5% 4% 6% 0% 0 1-2 Total 3-6 Member 7 or more Non-Member No answer 1% 1% 1% 17% 16% 37% Within the last 12 months who sponsored the CE meetings you attended and how often did you attend? – State Veterinary Medical Association * Indicates a significant difference at the 90% confidence level when comparing members to non-members. 27 .

WVC) * Indicates a significant difference at the 90% confidence level when comparing members to non-members. compared to 35% of nonmembers. 28 .CE Attendance: National • NAVTA members are significantly more likely than non-members to attend a National sponsored CE meeting. half of the members attended at least one meeting within the past year. AVMA. NAVC. 100% 80% 60% 38% 37% 42% 41% 44% * 29% 23% * 20% 5% 5% 4% 0% 0 1-2 Total 3-6 Member 7 or more Non-Member No answer 1% 1% 2% 15% 13% 40% Within the last 12 months who sponsored the CE meetings you attended and how often did you attend? – National (e.g.

3. 2. (1=highest priority. – NAVTA members are significantly more likely than non-members to choose to attend a meeting based on the speakers/topics. 32% Speakers/topics 41% * 39% 39% 37% 37% 14% 12% 12% 11% 9% 9% 0% 20% 40% Total Member 60% Non-Member 29 Location Fulfill CE requirements Price 80% 100% Rank which of the following most affected your choice of meetings. 4=lowest priority) * Indicates a significant difference at the 90% confidence level when comparing members to non-members.Choice of CE Meetings: Ranked Highest Priority • Speakers/topics and location have the strongest affect on attendance at CE meetings. .

10% Yes. 1% Non-Member No answer.Veterinary Technology Presentation • NAVTA members are significantly more likely than non-members to have given a presentation about veterinary technology within the past year. have you given a presentation about veterinary technology? * Indicates a significant difference at the 90% confidence level when comparing members to non-members. 30 . 2% Yes. Member No answer. almost one-fourth of members have given a presentation compared to 1 in 10 non-members. 88% * Within the past 12 months. 76% No. 23% * No.

compared to only half of non-members. – Half of the NAVTA members would be willing to pay higher dues to support added programs and services.” 8 in 10 members share this opinion. 100% 81% * 80% 76% 50% of members would be willing to pay higher dues to support added programs/services 50% 60% 39% * 40% 21% 20% 1% 1% * 0% 0% Low About right Total Member High 17% 11% * 2% 1% No answer Non-Member 31 In your opinion. about right.NAVTA Dues • NAVTA members are significantly more likely than non-members to indicate that the current dues are “about right. are the current NAVTA dues ($50 per year) low. or high. . when compared to benefits of NAVTA membership? Would you be willing to pay higher dues to support added NAVTA programs and services? (Base: Members only) * Indicates a significant difference at the 90% confidence level when comparing members to non-members.

Areas NAVTA to Work On: Ranked Highest Priority • One-third of veterinary technicians want NAVTA to work on increasing veterinarians’ awareness about utilization of veterinary technicians.455) Non-Member (270) Ranked Highest Priority Increase veterinarians’ awareness about utilization of veterinary technicians Assist states with credentialing laws and requirements Provide the public with information about the profession Continuing education program development Recruitment of students for veterinary technology programs Implementation of certification process for assistants 34% 23% 21% 17% 3% 34% 25%* 21% 17% 4% 36% 17% 20% 16% 2% 2% 1% 5%* Rank from 1 to 6 the areas that NAVTA should be working on. 32 . – More than 1 in 5 feel NAVTA should be working on assisting states with credentialing laws and requirements and providing the public with information about the profession. 5. (1=highest priority. 2. 3.725) Member (1. 6=lowest priority) * Indicates a significant difference at the 90% confidence level when comparing members to non-members. Total (1. 4.

Employment. Economics and Career 33 .

95% Are you currently employed as a veterinary technician? * Indicates a significant difference at the 90% confidence level when comparing members to non-members. 1% No answer. 97% Yes. Member No. 34 .Employed as Veterinary Technician • The vast majority of respondents are currently employed as a veterinary technician. 2% Non-Member No. 1% Yes. 4% * No answer.

501 to 50. (Base: Respondents currently employed as a veterinary technician) Average Age Gender Male Female No answer Community Size 2.385) 38. Gender & Community Size • Respondents currently employed as a veterinary technician are primarily female and 38 years old.0 Member (1.7 What is your age? What is your gender? What is the size of the community in which you work? Base: Respondents currently employed as a veterinary technician * Indicates a significant difference at the 90% confidence level when comparing members to non-members.Age. 35 .3* Non-Member (263) 36.000 500. – NAVTA members tend to be slightly older than non-members and work in larger communities.000 50.648) 38.001 or more No answer 4% 34% 36% 21% 5% 4% 32% 37%* 23%* 4% 6% 47%* 30% 12% 5% 3% 95% 2% 3% 95% 2% 3% 95% 2% Total (1.500 or less 2. on average.001 to 500.

state.648) 52% Member (1.385) 48% Non-Member (263) 75%* Mixed animal practice Specialty practice Emergency practice Veterinary technology education Veterinary school Diagnostic or research laboratory Humane shelter Other university or college employment Equine practice Zoo/zoological Federal. local government 12% 9% 8% 6% 4% 2% 1% 1% 1% 1% 1% 11% 10%* 10%* 7%* 5%* 3%* 2%* 2%* 1%* 1%* 1%* 18%* 7% 2% 0% 0% 0% 0% 0% 0% 0% 0% Industry or sales Food animal practice Other 1% 1% 2% 1% 1% 2% 0% 0% 0% 36 Which category best describes your employment? Base: Respondents currently employed as a veterinary technician * Indicates a significant difference at the 90% confidence level when comparing members to non-members. (Base: Respondents currently employed as a veterinary technician) Companion animal practice Total (1. . while NAVTA members tend to work as veterinary technicians in other capacities.Employment Category • Non-members are significantly more likely to be employed in companion or mixed animal practice.

7 5.1* 9.2 14. selling products.1 1.0 2.3 12.2 7.3 Non-Member (263) 13. and meeting sales reps.3 10.9* 14. surgical assisting.8 5.Allocation of Work Time • NAVTA members spend significantly more of their work time in animal nursing and teaching.2 9.4 13.3 9.4 3.5 11. while non-members spend more time in laboratory.1 12.0 7.0 12.0 7. inventory/ordering.2 8.4 Member (1. Average % of Time Spent in Each Function (Base: Respondents currently employed as a veterinary technician) Animal nursing Anesthesia Client communication Laboratory Teaching Surgical assisting Supervision of staff Radiology Inventory/ordering Selling products Meeting sales reps Total (1.7 9.6* 2.3 11. .648) 17.8 1.3* 37 Estimate what percentage of your work time is spent in each of the following functions? Base: Respondents currently employed as a veterinary technician * Indicates a significant difference at the 90% confidence level when comparing members to non-members.4 13.385) 17.8* 4.5* 4.4 10.1 10.3* 8.

3 NonMember (230) 1.3 100% 80% 60% 40% 20% 0% 97% 99% * 88% 93% 93% 91% Certified.3 Member (1. . on average). registered. in how many states? Are you credentialed in the state where you are currently employed? Base: Respondents currently employed as a veterinary technician 38 * Indicates a significant difference at the 90% confidence level when comparing members to non-members. or licensed (in 1. or licensed Total Member Credentialed in state employed Non-Member Are you certified.3 states.370) 1.600) 1. registered. registered. Registration & Licensing • • Nearly all NAVTA members and the majority of non-members are certified.Certification. Average number of states: Total (1. or licensed in veterinary technology? If yes. About nine in 10 are credentialed in the state where they are employed.

technicians.648) Member (1.8 5. how many veterinarians. (Base: Respondents currently employed as a veterinary technician) Average number of… Veterinarians Graduate/credentialed veterinary technicians Assistants Total (1. and other assistants work in the practice? Base: Respondents currently employed as a veterinary technician * Indicates a significant difference at the 90% confidence level when comparing members to non-members.7* 5.5 3.385) Non-Member (263) 5. 5 graduate/credentialed veterinary technicians.9 5.1 2.3* 3. 39 . and 6 assistants.Others in Practice • Veterinary technicians in private practice work with approximately 5 veterinarians.2 4. – NAVTA members tend to work in larger practices than non-members.7 If you work in private practice.3* 6. on average.

while non-members are more likely to use it for client records and inventory.Computer Usage • Nearly all respondents use a computer at work. 40 .333) 87% 68%* 62%* 47% Non-Member (263) 96% (253) 97%* 53% 55% 59%* Do you personally use a computer in your work? Base: Respondents currently employed as a veterinary technician If yes.385) 96% (1. most often to maintain client records. for what primary functions do you use the computer? Base: Respondents currently employed as a veterinary technician and use computer at work * Indicates a significant difference at the 90% confidence level when comparing members to non-members. – NAVTA members are significantly more likely to use the computer for Internet access and word-processing. (Base: Respondents currently employed as a veterinary technician) Personally use computer at work Primary Functions Client records Internet access Word-processing Inventory Total (1.648) 96% (1.586) 88% 66% 61% 49% Member (1.

.Internet Usage • NAVTA members use the Internet both at work and at home more frequently than non-members. 41 . Internet Usage.385) Non-Member (253) 30% 23%* 22%* 25% 0% (263) Multiple times/day Once a day Once a week Never No answer 42% 32% 13% 11% 2% 44%* 32% 12% 10% 2% 30% 36% 17%* 15%* 2% How often do you use the Internet at work? Base: Respondents currently employed as a veterinary technician and use computer at work Do you use the Internet at home? Base: Respondents currently employed as a veterinary technician * Indicates a significant difference at the 90% confidence level when comparing members to non-members.. At Work (Base: Respondents currently employed as a veterinary technician and use computer at work) Multiple times/day Once a day Once a week Never No answer At Home (Base: Respondents currently employed as a veterinary technician) Total (1.586) 44% 17% 11% 26% 2% (1.333) 47%* 16% 9% 26% 2% (1.648) Member (1.

Education • NAVTA members are significantly more likely than non-members to have graduated from an AVMA-accredited program.385) 88%* (1.648) 85% (1. (Base: Respondents currently employed as a veterinary technician) Graduate of AVMA-accredited program Year of Graduation 2000-2007 1990-1999 1980-1989 1970-1979 No answer Total (1. .385) 79%* 37%* 5% 4% 1% (263) 68% 21% 3% 7%* 2% 42 Are you a graduate of an AVMA-accredited program in veterinary technology? Year of graduation? What educational degrees do you have? Base: Respondents currently employed as a veterinary technician * Indicates a significant difference at the 90% confidence level when comparing members to non-members.214) 52% 27% 15% 5% 1% Non-Member (263) 69% (182) 46% 32% 14% 6% 2% Degree Associate degree Baccalaureate degree Graduate degree Other No answer (1.648) 77% 34% 4% 4% 1% (1. – Over three-fourths hold an associate degree and one third a baccalaureate degree. members significantly more so than non-members.396) 51% 28% 15% 5% 1% Member (1.

Years worked as veterinary technician Years worked with current employer Number of employers Hours per week Weeks per year Total (1. about 7 years with their current employer.648) Member (1.2 49. • (Base: Respondents currently employed as a veterinary technician) Average..8 39.5 50. how many hours do you work per week? How many weeks do you work per year? Base: Respondents currently employed as a veterinary technician * Indicates a significant difference at the 90% confidence level when comparing members to non-members.4 38.5 6.9 2.7 weeks per year.1 2.. 43 . 49.Employment • On average.4 49.7 11. They work an average of 39.2 hours per week.0 How many years have you worked as a veterinary technician? How many years have you worked with your current employer? How many employers have you had as a veterinary technician? In your current position. and with slightly fewer than 3 employers.6 7.2 8.385) Non-Member (263) 11.6 12.4* 2. respondents have worked just over 11 years as a veterinary technician.9 39.

Total Annual Income (Base: Respondents working 40+ hours/week as a veterinary technician) Average Median Hourly pay (Base: Respondents working <40 hours/week as a veterinary technician) Average Median (1..100 (81) $14. before payroll deductions). NAVTA members earn significantly more than non-members.400 $33.e. . considered part time.209) $35.100* $33.4/hr Non-Member (180) $31. Those employed part-time earn about $15 per hour.100 $29.800 (341) $15.3/hr Member (1.4/hr $15. If you work less than 40 hrs/wk. please indicate the dollar interval that approximates your annual gross income (i. which of the following most closely represents your hourly pay? Base: Respondents currently employed as a veterinary technician 44 * Indicates a significant difference at the 90% confidence level when comparing members to non-members. on average.5/hr $15.029) $36.8/hr $14.400.000 (422) $15.8/hr Regarding your current income.Income • • Full-time veterinary technicians earn $35.

(Base: Respondents working 40+ hours/week as a veterinary technician) Paid vacation Health insurance Free or discounted animal care CE registration Paid legal holidays Paid overtime Retirement/pension plan Paid sick leave Total (1. * Indicates a significant difference at the 90% confidence level when comparing members to non-members.029) 93% 85%* 81% 80% 76% 74% 68%* 67%* Non-Member (180) 94% 70% 91%* 74% 70% 71% 53% 55% Please mark each of the following benefits that are provided by your current employer.Employer-Provided Benefits • More than 9 in 10 full-time veterinary technicians receive paid vacation from their employer. Base: Respondents currently employed as a veterinary technician and work 40+ hours/week. other benefits provided by about 4 in 5 employers include health insurance. and CE registration.209) 93% 83% 82% 79% 75% 74% 66% 66% Member (1. – As shown below and on the following page. 45 . free or discounted animal care. NAVTA members are significantly more likely than non-members to receive several of the employer-provided benefits.

) (Base: Respondents working 40+ hours/week as a veterinary technician) Uniform/equipment allowance CE time off CE travel and lodging Dental insurance State association dues Credentialing fees NAVTA dues Life insurance Disability insurance Profit-sharing Incentive pay Malpractice insurance Pet Insurance Housing/apartment Total (1.029) 65% 65%* 59%* 52%* 43%* 38%* 39%* 35%* 31%* 23%* 10% 4% 2% 0% Non-Member (180) 62% 46% 45% 31% 26% 29% 7% 17% 17% 16% 8% 3% 2% 1% Please mark each of the following benefits that are provided by your current employer.Employer-Provided Benefits (Cont’d. 46 . Base: Respondents currently employed as a veterinary technician and work 40+ hours/week. * Indicates a significant difference at the 90% confidence level when comparing members to non-members.209) 65% 62% 57% 49% 40% 36% 34% 32% 29% 22% 10% 4% 2% 0% Member (1.

Geographic Region Total 1% 6% 14% 9% New England Middle Atlantic East North Central West North Central South Atlantic East South Central West South Central Mountain Pacific Hawaii/Alaska 12% 5% 4% 20% 15% 13% In what state are you employed? 47 .