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Interpersonal Skills

Developing skills for successful interaction

org/thinkers/gardner. http://www.” The allow us to work effectively with others.htm .infed.What are Interpersonal Skills?  Interpersonal Skills help us “understand the intentions. motivations and desires of other people.

Four Types of Interpersonal Skills 1. 3. . either as a part of the group or a leader. Building positive group spirit Fostering open communication Cooperation Negotiation/Compromise Quick Task: Turn to a person sitting next to you and describe a time that you experienced one of these four in a group setting. 4. 2.

Activity 1: Interpersonal Skills at Work 1. 2. How important are interpersonal skills for this line of work? What will happen if this person has poor interpersonal skills? Would the education and training this person had in preparing for their career help them improve interpersonal skills? . 3.

1. 3. Have you ever visited someone in this occupation who did not have good interpersonal skills? If so. what was it like? Are interpersonal skills in this work optional or do they play a role in the actual success of the job being performed? . List some of the kinds of interpersonal skills that are needed in this work. Doctor/Nurse 2.

1.edu/workethi c/less3.coe. How important are interpersonal skills for this line of work? What might happen if this person has poor interpersonal skills? With whom would a chef or cook need to interact? http://www. 3.htm  .uga. Chef/Cook 2.

List some of the kinds of interpersonal skills that are needed in the work you do. 2.Personal Experience 1. 4. How important are interpersonal skills for this line of work? 3. What might happen if someone in your position has poor interpersonal skills? What interpersonal skills do you use at your internship and at school? .

3. 4.Reviewing the Four Types of Interpersonal Skills 1. Building positive group spirit Fostering open communication Cooperation Negotiation/Compromise . 2.

Try one of the types that is typically a challenge for you.Activity 2: Interpersonal Skills Goal! Write one specific goal for using interpersonal skills. Fostering open communication 3. Building positive group spirit 2. Cooperation 4. 1. Negotiation/Compromise .

even though I don’t like to do it.” “I will write and deliver a thank you card to someone who has helped me.Sample Goals “I will compromise with my coworkers by taking out the trash next week.” .” “I will ask my mentor for feedback about my performance next week.

Questions for Goal Reflection      Were you successful at completing your goal? Why or why not? How did people react to your effort? Will you try another technique next? Which one? How do you feel after attempting your goal? Was it a positive or negative experience? Where else might you be able to apply your knowledge of interpersonal skills. other than at your internship? .