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Organizational Behaviour.


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What’s an organization? Who creates an organization? What is organizational effectiveness?

Group of people who work together independently towards same goal & they have structured pattern of interactions Individual or group of people. It depends upon i) Quality goods & services produce @ reasonable rate without affecting the profit margin ii) satisfying all the stakeholders

Behaviour

the actions or reactions of an individual, usually in relation to the environment. Behavior can be conscious or unconscious, overt or covert Motivated by desire to attain a goal

3. It is the study & application of knowledge about how people act within the organization Three main features emphasis in any definition are: Study of human behavior Study of behavior in organization Knowledge about human behavior would be useful in in improving organizations effectiveness .Organizational Behavior   1. 2.

as individuals and as groups .act within organizations. Field of study that investigates the impact that individual groups & structure have on behavior within the organisation for the purpose of applying such knowledge towards improving an organisation’s effectiveness.  .Organisational Behaviour  is the systematic study and careful application of knowledge about how people .

Culture 2. Policy 3. Group behaviour 2. Learnings 6. Attitude 3. Structure 4. Motivation 5. Team 3. Personality 2. Reward & Feedback Interpersonal 1. Leadership .Scope Intrapersonal 1. Perception 4. Stress Organization 1. Conflict 4.

Characteristics        Human Tool Three level of analysis Studies cause and effect relationship Actions & Goal Oriented discipline Science as well as Arts Multidisciplinary in nature Holistic Approach .

Elements /Forces of Organisational Behaviour      People Group Structure Technology Social System Environment .

Training. Perception .Group Orga-culture & Environment. Conflict. individual culture Organizational power.Org-Structure: Formal/Informal Behavioral Changes.An interdisciplinary focus Psychology Personality.Attitudes. Politics Organization Group Study of OB SocioPsychology Anthropology Political Science . learning's. Attitude change. Leadership Culture. Work stress Individual Sociology Group Dynamics.Comm.

Individual difference  Each individual differ from each other  Difference arises from birth due the various experience that individual goes through .Fundamental assumptions of OB / Foundations of OB 1.

A whole person Individual is not hired alone but his likes & dislikes are also hired.  .

Behavior is directed towards fulfillment of this need.Caused behavior    There is always cause behind a person behavior Human behavior is caused because of needs. .

Human Dignity   The concept rejects the old idea of using employee as economic tools. should be treated with respect & dignity . Treated differently as they are of higher order in the universe.

Existence of social system reflects that organisation is subject to change.Organisation are Social System    Individual is govern by social & psychological law. Individual has social needs to satisfy. . as all the parts of the system are interdependent & influence each other.

Lack of common interest brings no cooperation.Mutuality of Interest   Organisation need people & people need organisation. .

.Holistic Concept  Take all the possible views to people in an effort to understand as many as possible factors that influence behaviour.

Types of models      Autocratic Custodial Supportive Collegial SOBC .

The employees in turn are oriented towards obedience and dependence on the boss.Autocratic     The basis of this model is power with a managerial orientation of authority. The employee need that is met is subsistence. The performance result is minimal. .

The performance result is passive cooperation.Custodial     The basis of this model is economic resources with a managerial orientation of money. . The employees in turn are oriented towards security and benefits & dependence on the organization. The employee need that is met is security.

The performance result is awakened drives. . The employee need met is status & recognition. The employees in turn are oriented towards job performance and participation.Supportive     The basis of this model is leadership with a managerial orientation of support.

The performance result is moderate enthusiasm. The employees in turn are oriented towards responsible behavior and self-discipline.Collegial     The basis of this model is partnership with a managerial orientation of teamwork. The employee need that is met is self-actualization. .

Models are related to hierarchy of human needs. Today's tendency of towards more democratic models of organizational behavior continue for a long run. .Interpretation of models 1. 2. Models bound to change. no one model is best for all times. Different models will remain in use. 4. 3.

psych results Obedience Security & Job perbenefits formance Dependenc On org e boss Participation Self discipline Emp needs met Subsistence security passive Status & recognition Awakened drives Selfactualization Moderate enthusiasm Performanc minimum e result .Autocratic Basis of Model Power Custodial Economic Money Supportive Leadership Support Collegial Partnership Teamwork Responsible Behavior Managerial Authority orientation Employee obligation Emp.

Says that internal cognition leads to behavior. B.Consequences. intrapersonal cognition in determining its behavior. Expanded model includes interactive nature of environment (S and C). Serve as conceptual framework. Based on social learning.Stimulus.Organism. Gives a bare bone of sketch rather than explanation      .Behaviour.SOBC  S. O. C.

.Stimulus: Composed of indication that determines behavior. the above is a part of internal environment. External envt consist of technological & social factors provides stimulus for behviour. Overt indication: external & observable Covert indication: internal & non observable.

Response is emerge as an result of the interaction between stimulus & structure. .Organism     Is a physical being or human being. Physical factors are influence by stimulus. They alter psychological structure.

Individual show patterns of behavior t stimuli. . Covert behavior difficult to understand. Behavior can be predicted by understanding their patterns.Behavior     The way in which an individual reacts to stimuli is behavior.

Consequences     Behavior leads in determining the consequences. Negative consequences: force to change the behavior. Consequences dependent on situations. . Positive consequences: leads to reinforcement.

Significance of SOBC    Simple & useful model. It helps to understand .predict & control the behavior of individual. Important in organizing the further study & Development of models of OB. .

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Input to decision making. Effective management Understanding self & others. Develops cordial relation. Maximum utilization of Organisational effectiveness.Importance       Achieve Organisational effectiveness. .

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