Professional Documents
Culture Documents
Looks like
eye contact
leaning forward
nodding
puzzled looks on
their faces
smiling
ATTENTIVE LISTENING
Sounds Like
talking one at a time
asking questions
encouraging one
another
Good idea
Yes!
Uh-huh
No Put Downs
Appreciation
Mutual Respect
No matter what
colour, gender,
age or learning
ability
Mutual Respect
Personal
Property and
Individual
Privacy
The Right- to -Pass