Pennsylvania Department of Labor & Industry PA Common Measures Experience

Pennsylvania: The Road to Common Measures
Presented By: Kathy Moore Supervisor: Labor Exchange Coordination Services Bureau of Workforce Development Partnership

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Why Common Measures?
• Fits PA’s vision of integration of workforce development • Provides a “Baseline” for all employment and training programs • Integral part of workforce program reform • Applying similar standards to all workforce development programs
2

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Benefits of Common Measures
• Early implementation allowed for a lot of DOL focus and PA’s ability to influence federal policy • Promoted integration among partners by “speaking the same language” • Single Entrance, Single Exit is the key concept for common measures and service integration

3

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Additional Benefits
• Used to develop Pennsylvania’s “Quantitative Measures” • Common measures methods applied to 28 workforce programs in Pennsylvania • Includes programs that are not under DOL/ETA governance

4

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Additional Benefits (cont’d)
• Pennsylvania’s Performance Management Plan • Focused Participant Training Benefits • PA CareerLink 101 • Commonwealth Workforce Development System

5

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Pennsylvania Time Line
• December 2003: TEGL 15-03 is issued • December 2003: PA waiver request submitted to USDOL • September 2004: PA waiver request submitted to Veterans’ Employment and Training Administration
• January 2005: Waiver request for WIA performance measures approved
6

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Pennsylvania Time Line (cont’d)
• June 2005: First common measures training sessions
• July 2005: Implementation of common measures • October 2006–January 2007: 7 training sessions conducted across state with 800 attendees • December 2006: Added Self-Service • December 2006: Started Workforce Investment Streamlined Performance Reporting (WISPR) System
7

Pennsylvania Department of Labor & Industry PA Common Measures Experience

PA Experience
PA assembled a team that brought together the knowledge needed from:
Program Staff
• Bureau of Workforce Development Partnership (BWDP)

Statisticians
• Center for Workforce Information and Analysis (CWIA)

Information Technology
• Bureau of Business Application Development (BBAD)

8

Pennsylvania Department of Labor & Industry PA Common Measures Experience

PA Experience (cont’d)
• The team met weekly to discuss policy issues, reporting issues, and system development • Some areas required clarification from DOL/ETA

9

Pennsylvania Department of Labor & Industry PA Common Measures Experience

PA Experience (cont’d)
Once the bulk of the issues were resolved, it was time to see what changes would be needed to accommodate common measures within the Pennsylvania CareerLink Operating System.

10

Pennsylvania Department of Labor & Industry PA Common Measures Experience

PA Experience (cont’d)
Pennsylvania has always had all Workforce Development Programs in the PA CareerLink Operating System
• Now the challenge was to tie them together • Changes were necessary for integrating the delivery of service and for composite reporting • This allowed us to identify the “common start” and “common exit” for common measures
11

Pennsylvania Department of Labor & Industry PA Common Measures Experience

System Process
“At-Time-of-Participation” data elements were identified and added to the system These elements are now collected when the first “Value Added Service” is added for each program

12

Pennsylvania Department of Labor & Industry PA Common Measures Experience

System Process

• EE01 for WP Participations • TE01 for TAA Participations • WE01 for WIA Participations • SE01 for SelfService Participations • Counted as a separate program to track performance
13

Pennsylvania Department of Labor & Industry PA Common Measures Experience

System Process
• When the first Value Added Service is added for each program, the system presents and collects the “At-Time-of-Participation” data • With each new Participation created, the system tracks: – the service that triggers the participation – the participation start date – the projected “Anticipated Exit” from the program
14

Pennsylvania Department of Labor & Industry PA Common Measures Experience

PA Experience
“Program” participation information is displayed to the staff for each participant.
Staff can always view a participant’s common measures program activity

15

Pennsylvania Department of Labor & Industry PA Common Measures Experience

PA Experience

All “common measures” activity including the “Anticipated Exit” is centralized on the Common Measures Program Activity Log

16

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Common Measures Program Activity Log

CMPA Log: • Identifies “Participants & Exiters” for each report • Ties participants together by creating a “Program Cycle” based on service activity • Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates
17

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Common Measures Program Activity Log

CMPA Log: •Identifies “Participants & Exiters” for each report •Ties participants together by creating a “Program Cycle” based on service activity •Participants fall within a “Reporting Cycle” in order to determine common participation start and exit 18 dates

Pennsylvania Department of Labor & Industry PA Common Measures Experience

CMPA Log: •Identifies “Participants & Exiters” for each report •Ties participants together by creating a “Program Cycle” based on service activity

Common Measures Program Activity Log

•Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates
19

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Common Measures Program Activity Log

CMPA Log: •Identifies “Participants & Exiters” for each report •Ties participants together by creating a “Program cycle” based on service activity •Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates
20

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Reporting
• • • • WISPR extract Interface with Wage Records Build the report Submit to USDOL

21

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Steps to Current Reporting
• July to September 2005
– Labor Exchange and WIA integrated

• October to December 2005
– Trade Adjustment Assistance added – All programs integrated

• January to March 2006
– WRIS

• October to December 2006
– First WISPR

• January to March 2007
22 – Added self-service

Pennsylvania Department of Labor & Industry PA Common Measures Experience

PA Experience
While most of the “construction” has been completed, we are still making changes to help staff provide a more integrated approach to helping our customers

23

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Unemployment Compensation Integration
• Integration is occurring at program level • Both Workforce Development and UC have new systems in development

24

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Next Steps
• Finalization of common measures Workforce Investment Information Notice (WIIN) • Common measures training Q&A • Development of State youth certificate policy • CWDS and further integration
25

Pennsylvania Department of Labor & Industry PA Common Measures Experience

Contact Information
Program Management Section Chief
Cindy Gnech cgnech@state.pa.us (717) 787-0304

Program Information-WIA
Kevin Lyter: Lisa Vicente: Mike Fuller: klyter@state.pa.us evicente@state.pa.us mifuller@state.pa.us (717) 783-4888 (717) 783-0127 (717) 783-6874

Program Information-Labor Exchange
Kathy Moore: kathymoore@state.pa.us Stephen Rzonca: srzonca@state.pa.us (717) 787-9886 (717) 787-6352

Technical Information
26 Dan Villanova: dvillanova@state.pa.us (724) 339-5028 Michelle Fraker:mfraker@state.pa.us (717) 763-3237