Missouri’s Workforce Performance Scorecard

The 5000 Foot View

Missouri’s Performance Scorecard
 What this is  How it was done  Why it was done  Recommendations using the

information  Changes for future versions  Potential application for your area


Missouri’s Performance Scorecard
This is
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details about how Missouri ranks an overview of the statistical process


Missouri’s Performance Scorecard
What is Missouri’s Workforce System Performance Scorecard? A way to see and know where Missouri ranks in issues regarding the workforce system in relation to the competition. Isn’t competition just in the world of profit?

Missouri’s Performance Scorecard
Competition in the public sector: Between communities/states  Between programs/services within a community

Due to a finite pot of money, there will always be competition, even if it is subtle.

Missouri’s Performance Scorecard
The Purpose of the Scorecard
 As a guide for planning  To support tactical decisions
Failing to plan is planning to fail. If you don’t know where you’re going, any road will get you there. Liars are figurers, but figures don’t lie.

Missouri’s Performance Scorecard
How was the Scorecard created? Using public information, Missouri’s Scorecard was a product of the Missouri Economic Research and Information Center (MERIC), as requested by the Missouri Training and Employment Council (MTEC), the state workforce board. Assistance was provided by the Corporation for a Skilled Workforce (CSW).


Missouri’s Performance Scorecard
Sources of information US Census Bureau Bureau of Labor Statistics federal education sources state-specific education sources ETA – through WIA state annual reports


Missouri’s Performance Scorecard
Three major performance categories:
3. Missouri’s Economy 4. Missouri’s Education System 5. Missouri’s Career Centers


Missouri’s Performance Scorecard
Missouri’s Economy: Poverty rate Industry diversity

Median household income Wage gain Gross state product New job creation Permanent job loss New business established Unemployment rate Non-violent crime Value of goods & services exported Businesses declaring bankruptcy 10 Total labor force participation

Missouri’s Performance Scorecard
Missouri’s Education System: HS graduation rates HS drop-out rates Education attainment GED attainment Students enrolled in AP classes ACT scores Remediation rates (reading & math) Adult literacy rates International math & science scores State test scores for communication arts & math 11 Students completing post-secondary education

Missouri’s Performance Scorecard
Missouri’s Career Centers: Employers Employer satisfaction Market penetration and cycle time Individuals (job seekers) Customer satisfaction Increased earnings Entered employment rate Market penetration Training related credentialsEmployment 12 retention

Missouri’s Performance Scorecard
Some measures indicate a lingering impact from earlier recessions: -poverty rate -median household income Good signs of economic recovery have also been seen in the last few years: *state exports *gross state product

Missouri’s Performance Scorecard
MTEC’s recommendations:  Significant increase in the percentage of citizens who are highly literate (>11th grade), which indicates basic skills and the capacity to benefit from training  Expand participation in literacy programs  Strong state support for an education continuum of preschool through higher education  Literacy instruction embedded in all adult training programs  Promotion of a common workforce readiness credential 14  Career Centers must ID those needing literacy

Missouri’s Performance Scorecard
 Higher ed institutions must support literacy      

programs for the communities they serve Increased rigor for HS graduation requirements HS graduation must include a nationally recognized work-readiness certification A proactive policy to strengthen teacher preparedness Skills development for adults Expansion of career education and the comm/tech college system Curricula targeted for just-in-time skills for business and industry

Missouri’s Performance Scorecard
 Uniform articulation and dual credit

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mechanisms for degree credit for skill-based education and training Increase the labor force of those traditionally underserved in the labor market (low income, women, ex-offenders, at-risk youth, young minority males, those with disabilities) Interagency effort to link programs for integrated services Responsiveness of community and technical colleges to training needs for business Public awareness campaign to raise 16 aspirations and expectations toward education

Missouri’s Performance Scorecard
Would we be satisfied that “the system” worked for us if we were on the other side of the desk?


Missouri’s Performance Scorecard
 What to do differently next time . . .

Access to additional information? Involve more partners?


Missouri’s Performance Scorecard
 How to apply this kind of a system in

your world? Would this help you? Do you need this comparison process?


Missouri’s Performance Scorecard
Rose Marie Hopkins
Executive Director Missouri Training and Employment Council PO Box 1087 Jefferson City, MO 65102 573.526.8229 rose.marie.hopkins@ded.mo.gov www.mtec.ded.mo.gov