INTRODUCTION TO ENGINEERING MANAGEMENT

Engineering and Management

What is Management?
• Directing the actions of a group to achieve a goal in most efficient manner • Getting things done through people • Process of achieving organizational goals by working with and through people and organizational resources

Engineering and Management

Top-level management (president, executive vice president) Middle managers (chief engineer, division head etc.) First-line managers (foreman, supervisor, section chief)

Engineering and Management
Level • • First-line Managers • Type of Job Directly supervise non-managers. Carry out the plans and objectives of higher management using the personnel and other resources assigned to them. Short-range operating plans governing what will be done tomorrow or next week, assign tasks to their workers, supervise the work that is done, and evaluate the performance of individual workers. Manage through other managers. Make plans of intermediate range to achieve the long-range goals set by top management, establish departmental policies, and evaluate the performance of subordinate work units and their managers. Provide and integrating and coordinating function so that the short-range decisions and activities of first-line supervisory groups can be orchestrated toward achievement of the long-range goals of the enterprise. Responsible for defining the character, mission, and objectives of the enterprise. Establish criteria for and review long-range plans. Evaluate the performance of major departments, and they evaluate leading management personnel to gauge their readiness for promotion to key executive positions.

• •

Middle Management •

• Top Management • •

Engineering and Management

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Engineering and Management Managerial Roles (What Managers Do)

• Interpersonal roles • Informational Roles • Decisional Roles

Engineering and Management Managerial Roles (What Managers Do)
Outward

• Interpersonal roles Figurehead role: Outward relationship Leader role: Downward relation Liaison role: Horizontal relation
Horizontal

Downward

Engineering and Management Managerial Roles (What Managers Do)

• Informational Roles
Monitor Role: Collects information about internal operations and external events. Disseminator Role: Transforms information internally to everybody in organization (like a telephone switchboard) Spokesman Role: Public relations

Engineering and Management Managerial Roles (What Managers Do)

• Decisional Roles
Entrepreneurial Role: Initiates changes, assumes risks, transforms ideas into useful products. Disturbance Handler Role: Deals with unforeseen problems and crisis. Resource Allocator Role: Distributing resources Negotiator Role: Bargains with suppliers, customers etc. in favor of enterprise

Engineering and Management Functions of Managers Planning: Selecting missions and objectives. Requires decision making. Organizing: Establishing the structure for the objective. Staffing: Keeping filled the organization structure Leading: Influencing people to achieve the objective Controlling: Measuring and correcting the activities

(Planning)

(Organizing)

(Controlling)

(Leading)

Engineering and Management Management: Is it an art or science? Management has a body of specialized knowledge. This knowledge need not to be obtained in formal disciplined programs.

Somewhere between art and science.

Engineering and Management

Management has a body of specialized knowledge. This knowledge need not to be obtained in formal disciplined programs.

Engineering Management (Discipline+art) Somewhere between art and science.

Engineering and Management

What is Engineering Management? Narrow definition: Directing supervision of engineers or of engineering functions.

Proper Definition of Engineering Manager:
Engineer possessing both abilities to apply engineering principles and skills in organizing and directing people and projects.

Engineering and Management

Management Management can be classified into one of four categories: An organizational or administrative process A science, discipline, or art The group of people running an organization An occupational career

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